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69427e871f77d: POST https://beta.jinchangxiao.com/v2/case/of-client at 2025-12-17 05:57:27 pm by 221.216.117.150

Log Messages

总计92条数据
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17:57:27.128traceyii\base\Application::bootstrapBootstrap with yii\log\Dispatcher
17:57:27.128traceyii\base\Module::getModuleLoading module: debug
17:57:27.128traceyii\base\Application::bootstrapBootstrap with yii\debug\Module::bootstrap()
17:57:27.129traceyii\redis\Connection::openOpening redis DB connection: redis.server.local:6379, database=1
17:57:27.129traceyii\redis\Connection::executeCommandExecuting Redis Command: SELECT
17:57:27.129traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.129traceyii\base\Module::getModuleLoading module: gii
17:57:27.129traceyii\base\Application::bootstrapBootstrap with yii\gii\Module::bootstrap()
17:57:27.129traceyii\web\UrlManager::parseRequestNo matching URL rules. Using default URL parsing logic.
17:57:27.129traceyii\web\Application::handleRequestRoute requested: 'v2/case/of-client'
17:57:27.129traceyii\base\Module::getModuleLoading module: v2
17:57:27.370infoyii\web\Session::openSession started
17:57:27.371infoyii\db\Connection::openOpening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta
17:57:27.374infoyii\db\Command::querySELECT * FROM "global"."vw_user_login" WHERE "access_token"='-seQeMPzRsLPhLztxjKAhwxnoPp3CRVG'
17:57:27.378traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.378traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:57:27.379traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.379traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:57:27.379infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=5064
17:57:27.381traceyii\base\Controller::runActionRoute to run: v2/case/of-client
17:57:27.381traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.383traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: Admin
17:57:27.383traceyii\base\InlineAction::runWithParamsRunning action: app\modules\v2\controllers\CaseController::actionOfClient()
17:57:27.383infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_clients" WHERE ("id"='518') AND ("deleted"=FALSE)
17:57:27.385traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.386traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:57:27.386traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.386traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:57:27.387traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.388traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.390infoyii\db\Command::querySELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=5064) OR ("crr"."user_id"=5064) OR ("cccr"."user_id"=5064) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=5064))) AND ("c"."client_id"=518) GROUP BY "c"."id" ORDER BY "updated_at" DESC, "c"."updated_at" DESC) "c"
17:57:27.407infoyii\db\Command::querySELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=5064) OR ("crr"."user_id"=5064) OR ("cccr"."user_id"=5064) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=5064))) AND ("c"."client_id"=518) GROUP BY "c"."id" ORDER BY "updated_at" DESC, "c"."updated_at" DESC LIMIT 10
17:57:27.419infoyii\db\Command::querySELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (3935, 3179, 3258, 3737, 3788, 3392, 3642)
17:57:27.420infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)
17:57:27.422infoyii\db\Command::querySELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (233, 240)
17:57:27.425infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)
17:57:27.426infoyii\db\Command::querySELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (233, 240)
17:57:27.428infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33
17:57:27.429infoyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id"=1
17:57:27.430infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=5295
17:57:27.430infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5360, 5445)
17:57:27.431infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (9, 3)
17:57:27.431infoyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5445, 5360))
17:57:27.432infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id"=518
17:57:27.432infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id"=518
17:57:27.434infoyii\db\Command::querySELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id" IN (4055, 4056, 4057, 4058))
17:57:27.435infoyii\db\Command::querySELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)) GROUP BY "object_id"
17:57:27.474infoyii\db\Command::querySELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 5064 AND is_read = false) AND ("object_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)) GROUP BY "object_id"
17:57:27.496infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id"=518
17:57:27.499infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=5295
17:57:27.499infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5248, 5085, 1015)
17:57:27.500infoyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (1015, 5248, 5085))
17:57:27.500infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=2
17:57:27.501infoyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (1165, 6135)
17:57:27.503infoyii\db\Command::querySELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2
17:57:27.504infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id" IN (1165, 6135)
17:57:27.505infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (1165, 6135)
17:57:27.508infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (97, 1, 197, 194, 166, 165, 179, 172, 231, 5, 207, 229, 224, 2, 223, 214, 8, 219, 9, 208, 210, 211, 226, 227, 7, 216, 6, 93, 228, 11, 209, 94, 217, 230, 218, 10, 213, 221, 225, 215, 222, 212, 265, 185, 136, 139, 313, 326, 365, 377, 349)) ORDER BY "sort"
17:57:27.511infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (1165, 6135)
17:57:27.512infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (97, 1, 197, 194, 166, 165, 179, 172, 231, 5, 207, 229, 224, 2, 223, 214, 8, 219, 9, 208, 210, 211, 226, 227, 7, 216, 6, 93, 228, 11, 209, 94, 217, 230, 218, 10, 213, 221, 225, 215, 222, 212, 265, 185, 136, 139, 313, 326, 365, 377, 349)) ORDER BY "sort"
17:57:27.513infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)
17:57:27.516infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5445, 5360)
17:57:27.517infoyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (1165, 6135)
17:57:27.517infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_qnas" WHERE "callback_record" IN (7407, 7420, 7472, 7473, 7474, 7521, 7564, 7669, 7771, 7774)
17:57:27.520infoyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385) ORDER BY "assigned_at" DESC
17:57:27.523infoyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385) ORDER BY "assigned_at" DESC
17:57:27.525infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5248, 5085, 1015)
17:57:27.525infoyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385))
17:57:27.527infoyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385))
17:57:27.529infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)) GROUP BY "case_id"
17:57:27.530infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=FALSE) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)) GROUP BY "case_id"
17:57:27.533infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385))
17:57:27.534infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385))
17:57:27.536infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=5064) AND ("assignment_status"=1)) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)) ORDER BY "assigned_at" DESC
17:57:27.537infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385))
17:57:27.542infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385))
17:57:27.546infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)
17:57:27.547infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=5064) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)) GROUP BY "case_id"
17:57:27.548infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=5064) AND ("case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)) GROUP BY "case_id"
17:57:27.550infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)
17:57:27.551infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)
17:57:27.554infoyii\db\Command::querySELECT "implement_record_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("implement_record_id" IN (6763, 6775, 6812, 6822, 6825, 6875, 6910, 7002, 7101, 7104)) GROUP BY "implement_record_id"
17:57:27.557infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (8759, 8756, 8651, 8544, 8502, 8446, 8444, 8436, 8398, 8385)
17:57:27.557traceuranus\rbac\DbManager::checkAccessFromCacheChecking permission: deleteCase
17:57:27.558traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: TechDirector
17:57:27.558traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: SalesDirector
17:57:27.558traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: ProjectManager
17:57:27.558traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: 电话销售
17:57:27.558traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: Admin
17:57:27.559traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:57:27.560traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:57:27.560infoyii\db\Command::queryINSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "version_code", "url", "request", "response", "php_error", "time") VALUES (200, 'a57be577deb434', 5064, 2, 1153, 'v2/case/of-client', '{"access_token":"-seQeMPzRsLPhLztxjKAhwxnoPp3CRVG","device_type":"2","id":"518","posttime":"1765965440","token":"7c93d602757e49f445d8608ee52402f5","version_code":"1153"}', '{"code":200,"data":{"list":[{"id":8759,"client_id":518,"contact_id":1165,"project_id":3935,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2025-08-28 10:00:00","closed_at":"2025-08-29 11:58:16","points":25,"deduct_points_from":5295,"created_by":5360,"created_at":"2025-08-28 10:12:02","updated_at":"2025-08-29 11:58:16","case_no":"IM250828001","description":"\u89e3\u51b3\u9632\u706b\u5899\u914d\u7f6e\u95ee\u9898","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2025-08-29 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