Log Messages

总计95条数据
TimeLevelCategoryMessage
 
09:19:15.015traceyii\base\Application::bootstrapBootstrap with yii\log\Dispatcher
09:19:15.015traceyii\base\Module::getModuleLoading module: debug
09:19:15.015traceyii\base\Application::bootstrapBootstrap with yii\debug\Module::bootstrap()
09:19:15.016traceyii\redis\Connection::openOpening redis DB connection: redis.server.local:6379, database=1
09:19:15.016traceyii\redis\Connection::executeCommandExecuting Redis Command: SELECT
09:19:15.016traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.017infotime tracing start1780276755017377024
09:19:15.017traceyii\web\UrlManager::parseRequestNo matching URL rules. Using default URL parsing logic.
09:19:15.017traceyii\web\Application::handleRequestRoute requested: 'vue/case/list'
09:19:15.017traceyii\base\Module::getModuleLoading module: vue
09:19:15.019infoyii\web\Session::openSession started
09:19:15.020infoyii\db\Command::querySELECT * FROM "global"."vw_user_login" WHERE "id"=1001
09:19:15.020infoyii\db\Connection::openOpening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta
09:19:15.026traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.027traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
09:19:15.027traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.028traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
09:19:15.029infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1001
09:19:15.033traceyii\base\Controller::runActionRoute to run: vue/case/list
09:19:15.034traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.036traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: Admin
09:19:15.036traceyii\base\InlineAction::runWithParamsRunning action: app\modules\vue\controllers\CaseController::actionList()
09:19:15.040traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.040traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
09:19:15.044traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.047traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.049infoyii\db\Command::querySELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("sgr"."group_id"='1') AND ("deduct_points_from"='1001') AND (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) GROUP BY "c"."id" ORDER BY c.start_at DESC nulls last, "c"."created_at" DESC) "c"
09:19:15.080infoyii\db\Command::querySELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("sgr"."group_id"='1') AND ("deduct_points_from"='1001') AND (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) GROUP BY "c"."id" ORDER BY c.start_at DESC nulls last, "c"."created_at" DESC LIMIT 20
09:19:15.098infoyii\db\Command::querySELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (4079, 1972, 3577, 4161, 3899, 3890, 3760, 3019)
09:19:15.101infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)
09:19:15.105infoyii\db\Command::querySELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (234, 233, 273)
09:19:15.111infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)
09:19:15.113infoyii\db\Command::querySELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (234, 233, 273)
09:19:15.115infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33
09:19:15.119infoyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id" IN (1, 9)
09:19:15.121infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1001
09:19:15.121infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 1000, 5360, 5413, 5311)
09:19:15.122infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (9, 4, 10, 3)
09:19:15.128infoyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5311, 1001, 1000, 5413, 5360))
09:19:15.129infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id" IN (3432, 1956, 3278, 982, 2545, 3372, 2499, 2486)
09:19:15.132infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id" IN (3372, 2499, 1956, 2486, 982, 3278, 2545, 3432)
09:19:15.135infoyii\db\Command::querySELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id" IN (3032, 2320, 3017, 3799, 3800, 3801, 3809, 3914, 3915, 4170))
09:19:15.140infoyii\db\Command::querySELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)) GROUP BY "object_id"
09:19:15.179infoyii\db\Command::querySELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1001 AND is_read = false) AND ("object_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)) GROUP BY "object_id"
09:19:15.209infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id" IN (3432, 1956, 3278, 982, 2545, 3372, 2499, 2486)
09:19:15.216infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5300, 1001)
09:19:15.219infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5064, 1015, 5085, 5248, 1022, 5296, 1023)
09:19:15.220infoyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5064, 1023, 5248, 1015, 5085, 1022, 5296))
09:19:15.221infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (10, 2)
09:19:15.221infoyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (6209, 3475, 5810, 3877, 4640, 6076, 5185, 4399)
09:19:15.233infoyii\db\Command::querySELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2
09:19:15.235infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id" IN (3475, 3877, 4399, 4640, 5185, 5810, 6076, 6209)
09:19:15.240infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (3475, 3877, 4399, 4640, 5185, 5810, 6076, 6209)
09:19:15.268infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (184, 189, 137, 140, 5, 1, 164, 142, 226, 185, 191, 229, 160, 135, 139, 165, 181, 2, 349, 369, 348, 333, 356)) ORDER BY "sort"
09:19:15.269infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (3475, 3877, 4399, 4640, 5185, 5810, 6076, 6209)
09:19:15.270infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (184, 189, 137, 140, 5, 1, 164, 142, 226, 185, 191, 229, 160, 135, 139, 165, 181, 2, 349, 369, 348, 333, 356)) ORDER BY "sort"
09:19:15.270infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)
09:19:15.275infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5311, 5413, 5360, 1001)
09:19:15.275infoyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (4399, 5185, 4640, 6076, 3475, 6209)
09:19:15.276infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_qnas" WHERE "callback_record" IN (5947, 5976, 5977, 5992, 6744, 7126, 7551, 7573, 7629, 7691, 7954, 8007, 8028, 8087, 8236, 8237)
09:19:15.282infoyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888) ORDER BY "assigned_at" DESC
09:19:15.285infoyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888) ORDER BY "assigned_at" DESC
09:19:15.288infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5064, 1015, 5085, 5248, 1022, 5296, 1023)
09:19:15.288infoyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888))
09:19:15.290infoyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888))
09:19:15.294infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)) GROUP BY "case_id"
09:19:15.295infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)) GROUP BY "case_id"
09:19:15.298infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888))
09:19:15.299infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888))
09:19:15.301infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=1001) AND ("assignment_status"=1)) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)) ORDER BY "assigned_at" DESC
09:19:15.303infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888))
09:19:15.308infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "extension", "path", "orig_name" FROM "a57be577deb434"."tbl_attachments" WHERE "id"=29606
09:19:15.313infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888))
09:19:15.317infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)
09:19:15.318infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1001) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)) GROUP BY "case_id"
09:19:15.320infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1001) AND ("case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)) GROUP BY "case_id"
09:19:15.322infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)
09:19:15.324infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)
09:19:15.327infoyii\db\Command::querySELECT "implement_record_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("implement_record_id" IN (6181, 6536, 6893, 6915, 6973, 7025, 5494, 7267, 7317, 7336, 7389, 5471, 5495, 5504, 7535)) GROUP BY "implement_record_id"
09:19:15.334infoyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_task_groups" WHERE "id" IN (201, 189)
09:19:15.334infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (9258, 9257, 9256, 9255, 9254, 9249, 9077, 9020, 9002, 8939, 8679, 8623, 8548, 8523, 8101, 7722, 6934, 6918, 6917, 6888)
09:19:15.335traceuranus\rbac\DbManager::checkAccessFromCacheChecking permission: deleteCase
09:19:15.335traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: TechDirector
09:19:15.335traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: SalesDirector
09:19:15.335traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: ProjectManager
09:19:15.335traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: 电话销售
09:19:15.335traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: Admin
09:19:15.340infoyii\db\Command::querySELECT count(*) as count, sum(case when "sub".case_status=1 then 1 else 0 end) countStatus1, sum(case when "sub".case_status=2 then 1 else 0 end) countStatus2, sum(case when "sub".case_status=3 then 1 else 0 end) countStatus3, sum(case when "sub".case_status=4 then 1 else 0 end) countStatus4, sum(case when "sub".case_status=5 then 1 else 0 end) countStatus5, sum(case when "sub".case_status=6 then 1 else 0 end) countStatus6 FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("sgr"."group_id"='1') AND ("deduct_points_from"='1001') AND (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) GROUP BY "c"."id") "sub"
09:19:15.354infoyii\db\Command::querySELECT COUNT(*) FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (SELECT "c"."id" FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("sgr"."group_id"='1') AND ("deduct_points_from"='1001') AND (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) AND ("c"."case_type"=2) GROUP BY "c"."id")
09:19:15.365infoyii\db\Command::querySELECT COUNT(*) FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (SELECT "c"."id" FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("sgr"."group_id"='1') AND ("deduct_points_from"='1001') AND (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) AND ("c"."case_type"=1) GROUP BY "c"."id")
09:19:15.381traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.382traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
09:19:15.383infoyii\db\Command::queryINSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "url", "request", "response", "php_error", "time", "duration") VALUES (200, 'a57be577deb434', 1001, 5, 'vue/case/list', '{"CaseSearch":{"case_status":"","case_type":"","group":"1","engineer_group":"","plan_at":"","satisfaction_score":"","skill_score":"","close_at":"","created_at_period":"","ticket_start_at_period":"","created_by":"","sales_rep":"1001","last_engineer":""},"Filter":{"name":"start_at","sort":"DESC"},"page":"1","web_access_token":"YNQKwEYJYN8muCSh8ExnNlBf2oepDAlv"}', '{"code":2000,"result":{"list":[{"id":9258,"client_id":3432,"contact_id":6209,"project_id":4079,"last_engineer":5064,"case_type":1,"case_status":2,"start_at":"2026-05-11 00:00:00","closed_at":"","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2026-05-11 17:34:51","updated_at":"2026-05-11 17:34:51","case_no":"PS260511001","description":"","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4079,"key":4079,"name":"\u6c11\u822a\u5b89\u5168\u6cd5\u5f8b\u6cd5\u89c4\u6570\u636e\u5e93\u4f18\u5316\u4e0e\u5b89\u5168\u80dc\u4efb\u529b\u6d4b\u8bc4\u7cfb\u7edf\u5f00\u53d1\u9879\u76ee"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15560,"case_id":9258,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/\/avatar\/e868e40f-1256-329e-9b1c-74e095049622.png"}},"client":{"id":3432,"key":3432,"name":"\u4e2d\u56fd\u6c11\u822a\u7ba1\u7406\u5e72\u90e8\u5b66\u9662","client_class":80,"logo":"","sales_rep":1001,"workingAddresses":[]},"commentCount":{"object_id":9258,"comment":1},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5064,"key":5064,"name":"\u59da\u96ea\u7eaf","sex":"F","department_id":10,"avatar":{"id":38,"user_id":5064,"name":"\/files\/cdn\/a57be577deb434\/avatar\/5bec09dc-1f7a-3542-89a2-cedfefb3fded.png"},"department":{"id":10,"key":10,"name":"\u8f6f\u4ef6\u5f00\u53d1"}},"contact":{"id":6209,"name":"\u5f20\u79b9","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3432,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6991,"contact_id":6209,"mobile":"13810398281","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9308,"case_id":9258,"engineer_id":5064,"assignment_status":1,"points":0,"percent":"0"},"assignments":[{"id":9308,"case_id":9258,"engineer_id":5064,"assignment_status":1,"points":0,"percent":"0","engineer":{"id":5064,"key":5064,"name":"\u59da\u96ea\u7eaf"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u552e\u524d\u54a8\u8be2","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5206\u914d\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#ffc107"},{"id":9257,"client_id":3432,"contact_id":6209,"project_id":4079,"last_engineer":1015,"case_type":1,"case_status":2,"start_at":"2026-04-29 00:00:00","closed_at":"","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2026-04-29 16:05:08","updated_at":"2026-04-29 16:05:08","case_no":"PS260429001","description":"","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4079,"key":4079,"name":"\u6c11\u822a\u5b89\u5168\u6cd5\u5f8b\u6cd5\u89c4\u6570\u636e\u5e93\u4f18\u5316\u4e0e\u5b89\u5168\u80dc\u4efb\u529b\u6d4b\u8bc4\u7cfb\u7edf\u5f00\u53d1\u9879\u76ee"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15559,"case_id":9257,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/\/avatar\/e868e40f-1256-329e-9b1c-74e095049622.png"}},"client":{"id":3432,"key":3432,"name":"\u4e2d\u56fd\u6c11\u822a\u7ba1\u7406\u5e72\u90e8\u5b66\u9662","client_class":80,"logo":"","sales_rep":1001,"workingAddresses":[]},"commentCount":{"object_id":9257,"comment":1},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6209,"name":"\u5f20\u79b9","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3432,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6991,"contact_id":6209,"mobile":"13810398281","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9307,"case_id":9257,"engineer_id":1015,"assignment_status":1,"points":0,"percent":"0"},"assignments":[{"id":9307,"case_id":9257,"engineer_id":1015,"assignment_status":1,"points":0,"percent":"0","engineer":{"id":1015,"key":1015,"name":"\u5434\u660a"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u552e\u524d\u54a8\u8be2","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5206\u914d\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#ffc107"},{"id":9256,"client_id":3432,"contact_id":6209,"project_id":"","last_engineer":5064,"case_type":1,"case_status":5,"start_at":"2026-04-23 00:00:00","closed_at":"2026-04-23 16:21:26","points":50,"deduct_points_from":1001,"created_by":1001,"created_at":"2026-04-23 16:20:56","updated_at":"2026-04-24 10:59:18","case_no":"PS260423001","description":"","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-04-23 16:21:13","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":201,"project":{},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15558,"case_id":9256,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/\/avatar\/e868e40f-1256-329e-9b1c-74e095049622.png"}},"client":{"id":3432,"key":3432,"name":"\u4e2d\u56fd\u6c11\u822a\u7ba1\u7406\u5e72\u90e8\u5b66\u9662","client_class":80,"logo":"","sales_rep":1001,"workingAddresses":[]},"commentCount":{"object_id":9256,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5064,"key":5064,"name":"\u59da\u96ea\u7eaf","sex":"F","department_id":10,"avatar":{"id":38,"user_id":5064,"name":"\/files\/cdn\/a57be577deb434\/avatar\/5bec09dc-1f7a-3542-89a2-cedfefb3fded.png"},"department":{"id":10,"key":10,"name":"\u8f6f\u4ef6\u5f00\u53d1"}},"contact":{"id":6209,"name":"\u5f20\u79b9","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3432,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6991,"contact_id":6209,"mobile":"13810398281","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{"id":8237,"client_id":3432,"contact_id":6209,"description":"","callback_date":"2026-04-23","created_by":1001,"created_at":"2026-04-23 16:21:26","updated_at":"2026-04-23 16:21:26","implement_id":"","satisfaction_score":4,"skill_score":4,"case_id":9256,"mp_submit_contact_id":"","createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":6209,"name":"\u5f20\u79b9","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3432,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u4e0d\u6ee1\u610f","skill_score_display":"\u4e0d\u6ee1\u610f"},"lastAssignment":{"id":9306,"case_id":9256,"engineer_id":5064,"assignment_status":2,"points":50,"percent":"1"},"assignments":[{"id":9306,"case_id":9256,"engineer_id":5064,"assignment_status":2,"points":50,"percent":"1","engineer":{"id":5064,"key":5064,"name":"\u59da\u96ea\u7eaf"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[],"taskGroup":{"id":201,"key":201,"name":"11"},"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u552e\u524d\u54a8\u8be2","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":9255,"client_id":1956,"contact_id":3475,"project_id":1972,"last_engineer":5064,"case_type":1,"case_status":5,"start_at":"2026-04-22 16:00:00","closed_at":"2026-04-22 16:25:51","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2026-04-22 16:24:24","updated_at":"2026-04-23 16:20:14","case_no":"PS260422001","description":"","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-04-22 16:25:30","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":189,"project":{"id":1972,"key":1972,"name":"Fire-eye\u7f51\u7edc\u90ae\u4ef6\u6c99\u7bb1\u7cfb\u7edf\u91c7\u8d2d"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15556,"case_id":9255,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/\/avatar\/e868e40f-1256-329e-9b1c-74e095049622.png"}},"client":{"id":1956,"key":1956,"name":"\u5ea6\u5c0f\u6ee1\u79d1\u6280(\u5317\u4eac)\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":"","workingAddresses":[]},"commentCount":{"object_id":9255,"comment":4},"unreadComments":{},"attachment":"","salesRep":{},"lastEngineer":{"id":5064,"key":5064,"name":"\u59da\u96ea\u7eaf","sex":"F","department_id":10,"avatar":{"id":38,"user_id":5064,"name":"\/files\/cdn\/a57be577deb434\/avatar\/5bec09dc-1f7a-3542-89a2-cedfefb3fded.png"},"department":{"id":10,"key":10,"name":"\u8f6f\u4ef6\u5f00\u53d1"}},"contact":{"id":3475,"name":"\u96f7\u6625","email":"leichun@duxiaoman.com","sex":"M","department":"\u6280\u672f\u90e8","job_position":"\u6280\u672f\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":1956,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":3950,"contact_id":3475,"mobile":"17713557563","mp_open_id":""}],"contactKeyRoles":[{"id":137,"key":137,"name":"\u4f7f\u7528\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":140,"key":140,"name":"\u4e2d\u7acb"}},"callback":{"id":8236,"client_id":1956,"contact_id":3475,"description":"","callback_date":"2026-04-22","created_by":1001,"created_at":"2026-04-22 16:25:51","updated_at":"2026-04-22 16:25:51","implement_id":"","satisfaction_score":4,"skill_score":10,"case_id":9255,"mp_submit_contact_id":"","createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3475,"name":"\u96f7\u6625","email":"leichun@duxiaoman.com","sex":"M","department":"\u6280\u672f\u90e8","job_position":"\u6280\u672f\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":1956,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u4e0d\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9305,"case_id":9255,"engineer_id":5064,"assignment_status":2,"points":150,"percent":"1"},"assignments":[{"id":9305,"case_id":9255,"engineer_id":5064,"assignment_status":2,"points":150,"percent":"1","engineer":{"id":5064,"key":5064,"name":"\u59da\u96ea\u7eaf"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[],"taskGroup":{"id":189,"key":189,"name":"\u5ea6\u5c0f\u6ee1\u5b89\u5168\u6295\u6807\u9879\u76ee-\u601d\u8054\u79d1\u8baf"},"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u552e\u524d\u54a8\u8be2","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":9254,"client_id":3278,"contact_id":5810,"project_id":3577,"last_engineer":5085,"case_type":1,"case_status":2,"start_at":"2026-04-20 00:00:00","closed_at":"","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2026-04-20 14:07:56","updated_at":"2026-04-20 14:20:08","case_no":"PS260420001","description":"","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":3577,"key":3577,"name":"PA1410\u9632\u706b\u58992\u5957\u65b0\u8d2d\u9879\u76ee"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15550,"case_id":9254,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/\/avatar\/e868e40f-1256-329e-9b1c-74e095049622.png"}},"client":{"id":3278,"key":3278,"name":"\u5317\u4eac\u521b\u5b89\u5149\u901a\u79d1\u6280\u53d1\u5c55\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3799,"key":3799,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u8fdc\u5927\u8def81\u53f79\u5c42902"},{"id":3800,"key":3800,"name":"\u7ae5\u6a21\u8001\u5218\u674e\u9e4f\u56fe\u592a\u6781\u8001\u5218\u8001\u5218"},{"id":3801,"key":3801,"name":"\u5c0f\u6c5f\u53e4\u540c"}]},"commentCount":{"object_id":9254,"comment":3},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":5810,"name":"\u6768\u8389\u6c99","email":"","sex":"F","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3278,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6603,"contact_id":5810,"mobile":"13581716526","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9304,"case_id":9254,"engineer_id":5085,"assignment_status":1,"points":0,"percent":"0"},"assignments":[{"id":9304,"case_id":9254,"engineer_id":5085,"assignment_status":1,"points":0,"percent":"0","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u552e\u524d\u54a8\u8be2","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5206\u914d\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#ffc107"},{"id":9249,"client_id":982,"contact_id":3877,"project_id":4161,"last_engineer":1015,"case_type":2,"case_status":3,"start_at":"2026-04-07 15:44:00","closed_at":"","points":50,"deduct_points_from":1001,"created_by":1000,"created_at":"2026-04-07 15:45:50","updated_at":"2026-04-22 16:13:42","case_no":"IM260407001","description":"\u7528\u8bed\u97f3\u8f93\u5165case\u8bf4\u660e","spent_time":"4 hour","alarm_before":"00:15:00","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4161,"key":4161,"name":"3535"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15554,"case_id":9249,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1000,"key":1000,"name":"\u66f9\u6c38\u751f","sex":"M","department_id":10,"department":{"id":10,"key":10,"name":"\u8f6f\u4ef6\u5f00\u53d1"},"avatar":{"id":1,"user_id":1000,"name":"\/files\/cdn\/\/avatar\/618545c1-a2ce-3918-9d51-25924baf6d6f.jpg"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":9249,"comment":2},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":3877,"name":"\u90a2\u603b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":982,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4695,"contact_id":3877,"mobile":"13501188916","mp_open_id":"oagch6ZfWSuCRKCWLA-sfd1svW_Q"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9300,"case_id":9249,"engineer_id":1015,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9300,"case_id":9249,"engineer_id":1015,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1015,"key":1015,"name":"\u5434\u660a"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9249,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7535,"case_id":9249,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d15\u5206\u949f","spent_time_display":"4\u5c0f\u65f6","case_status_display":"\u670d\u52a1\u4e2d","view_ticket":true,"bgcolor":"#17a2b8"},{"id":9077,"client_id":2545,"contact_id":4640,"project_id":3899,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2025-12-24 14:00:00","closed_at":"2025-12-26 16:17:37","points":25,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-12-24 14:38:17","updated_at":"2026-04-21 10:18:35","case_no":"IM251224004","description":"\u9632\u706b\u5899\u95ee\u9898\u5904\u7406","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-12-25 09:46:13","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3899,"key":3899,"name":"AF-1000-FH1300A\u9632\u706b\u5899\u4e00\u5e74\u7eed\u4fdd\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15202,"case_id":9077,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2545,"key":2545,"name":"\u8d44\u821f\u8d44\u4ea7\u7ba1\u7406(\u6df1\u5733)\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3914,"key":3914,"name":"\u5317\u4eac\u5e02\u671d\u9633\u533a:\u5e7f\u64ad\u5927\u53a6"},{"id":3915,"key":3915,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u6606\u660e\u6e56\u5357\u8def\u5e38\u9752\u56ed\u5317\u91cc2\u53f7\u697c"}]},"commentCount":{"object_id":9077,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5450,"contact_id":4640,"mobile":"13601232524","mp_open_id":""}],"contactKeyRoles":[{"id":135,"key":135,"name":"\u91c7\u8d2d\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":8087,"client_id":2545,"contact_id":4640,"description":"","callback_date":"2025-12-26","created_by":5360,"created_at":"2025-12-26 16:17:37","updated_at":"2025-12-26 16:17:37","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":9077,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9126,"case_id":9077,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":9126,"case_id":9077,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9077,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7389,"case_id":9077,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":9020,"client_id":2545,"contact_id":4640,"project_id":3899,"last_engineer":1022,"case_type":2,"case_status":5,"start_at":"2025-12-03 10:00:00","closed_at":"2025-12-05 16:32:51","points":25,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-12-03 10:04:31","updated_at":"2025-12-05 16:32:51","case_no":"IM251203001","description":"\u89e3\u51b3\u4ea4\u6362\u673a\u6545\u969c","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-12-03 14:32:01","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":3899,"key":3899,"name":"AF-1000-FH1300A\u9632\u706b\u5899\u4e00\u5e74\u7eed\u4fdd\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15087,"case_id":9020,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2545,"key":2545,"name":"\u8d44\u821f\u8d44\u4ea7\u7ba1\u7406(\u6df1\u5733)\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3914,"key":3914,"name":"\u5317\u4eac\u5e02\u671d\u9633\u533a:\u5e7f\u64ad\u5927\u53a6"},{"id":3915,"key":3915,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u6606\u660e\u6e56\u5357\u8def\u5e38\u9752\u56ed\u5317\u91cc2\u53f7\u697c"}]},"commentCount":{"object_id":9020,"comment":6},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1022,"key":1022,"name":"\u5f90\u7855","sex":"M","department_id":2,"avatar":{"id":6,"user_id":1022,"name":"\/files\/cdn\/a57be577deb434\/avatar\/2b5ec94d-d83c-38b4-ac3a-38720c369f91.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5450,"contact_id":4640,"mobile":"13601232524","mp_open_id":""}],"contactKeyRoles":[{"id":135,"key":135,"name":"\u91c7\u8d2d\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":8028,"client_id":2545,"contact_id":4640,"description":"","callback_date":"2025-12-05","created_by":5360,"created_at":"2025-12-05 16:32:51","updated_at":"2025-12-05 16:32:51","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":9020,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9069,"case_id":9020,"engineer_id":1022,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":9069,"case_id":9020,"engineer_id":1022,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":1022,"key":1022,"name":"\u5f90\u7855"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9020,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7336,"case_id":9020,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":9002,"client_id":2545,"contact_id":4640,"project_id":3899,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2025-11-27 10:00:00","closed_at":"2025-11-28 18:04:46","points":25,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-11-27 14:36:07","updated_at":"2025-11-28 18:04:46","case_no":"IM251127005","description":"VPN\u6545\u969c\u6392\u67e5","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-11-28 09:32:50","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3899,"key":3899,"name":"AF-1000-FH1300A\u9632\u706b\u5899\u4e00\u5e74\u7eed\u4fdd\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15042,"case_id":9002,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2545,"key":2545,"name":"\u8d44\u821f\u8d44\u4ea7\u7ba1\u7406(\u6df1\u5733)\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3914,"key":3914,"name":"\u5317\u4eac\u5e02\u671d\u9633\u533a:\u5e7f\u64ad\u5927\u53a6"},{"id":3915,"key":3915,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u6606\u660e\u6e56\u5357\u8def\u5e38\u9752\u56ed\u5317\u91cc2\u53f7\u697c"}]},"commentCount":{"object_id":9002,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5450,"contact_id":4640,"mobile":"13601232524","mp_open_id":""}],"contactKeyRoles":[{"id":135,"key":135,"name":"\u91c7\u8d2d\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":8007,"client_id":2545,"contact_id":4640,"description":"","callback_date":"2025-11-28","created_by":5360,"created_at":"2025-11-28 18:04:46","updated_at":"2025-11-28 18:04:46","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":9002,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9051,"case_id":9002,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":9051,"case_id":9002,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9002,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7317,"case_id":9002,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":8939,"client_id":3372,"contact_id":6076,"project_id":3890,"last_engineer":1022,"case_type":2,"case_status":5,"start_at":"2025-11-06 12:00:00","closed_at":"2025-11-07 16:01:19","points":25,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-11-06 11:36:05","updated_at":"2025-11-07 16:01:19","case_no":"IM251106001","description":"\u76ee\u7684\u5730\u5740\u65e0\u63a5\u53d7\u7aef\u53e3\u8f6c\u53d1\u5931\u8d25","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-11-06 16:26:47","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3890,"key":3890,"name":"\u6df1\u4fe1\u670d\u9632\u706b\u5899+\u9510\u6377\u4ea4\u6362\u673a\u91c7\u8d2d\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":14917,"case_id":8939,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":3372,"key":3372,"name":"\u6d77\u5357\u65f6\u4ee3\u5171\u8d62\u79c1\u52df\u57fa\u91d1\u7ba1\u7406\u5408\u4f19\u4f01\u4e1a\uff08\u6709\u9650\u5408\u4f19\uff09","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4170,"key":4170,"name":"\u4eac\u5e02\u6d77\u6dc0\u533a\u5317\u56db\u73af\u897f\u8def65\u53f7\u6d77\u6dc0\u65b0\u6280\u672f\u5927\u53a6\u5317\u95e8\u6570\u636e\u4e2d\u5fc3"}]},"commentCount":{"object_id":8939,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":1022,"key":1022,"name":"\u5f90\u7855","sex":"M","department_id":2,"avatar":{"id":6,"user_id":1022,"name":"\/files\/cdn\/a57be577deb434\/avatar\/2b5ec94d-d83c-38b4-ac3a-38720c369f91.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6857,"contact_id":6076,"mobile":"18840330660","mp_open_id":""}],"contactKeyRoles":[{"id":160,"key":160,"name":"\u666e\u901a\u4eba"}],"contactAttitude":{}},"callback":{"id":7954,"client_id":3372,"contact_id":6076,"description":"","callback_date":"2025-11-07","created_by":5360,"created_at":"2025-11-07 16:01:19","updated_at":"2025-11-07 16:01:19","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":8939,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":8987,"case_id":8939,"engineer_id":1022,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":8987,"case_id":8939,"engineer_id":1022,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":1022,"key":1022,"name":"\u5f90\u7855"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":8939,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[{"id":52377,"object_type":25,"object_id":8939,"attachment_id":29606,"attachment":{"id":29606,"key":29606,"name":"7f73df7d-1ac3-366c-bb7c-148ae92b935a","extension":"png","path":"\/vue\/attachment\/view\/7f73df7d-1ac3-366c-bb7c-148ae92b935a\/\u56fe\u7247.png","orig_name":"\u56fe\u7247.png"}}],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7267,"case_id":8939,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":8679,"client_id":3372,"contact_id":6076,"project_id":3890,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2025-08-05 15:00:00","closed_at":"2025-08-08 10:37:29","points":25,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-08-05 16:08:19","updated_at":"2025-08-08 10:37:29","case_no":"IM250805004","description":"\u9632\u706b\u5899\u548c\u4ea4\u6362\u673a\u505a\u914d\u7f6e","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-08-06 08:39:58","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3890,"key":3890,"name":"\u6df1\u4fe1\u670d\u9632\u706b\u5899+\u9510\u6377\u4ea4\u6362\u673a\u91c7\u8d2d\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":14333,"case_id":8679,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":3372,"key":3372,"name":"\u6d77\u5357\u65f6\u4ee3\u5171\u8d62\u79c1\u52df\u57fa\u91d1\u7ba1\u7406\u5408\u4f19\u4f01\u4e1a\uff08\u6709\u9650\u5408\u4f19\uff09","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4170,"key":4170,"name":"\u4eac\u5e02\u6d77\u6dc0\u533a\u5317\u56db\u73af\u897f\u8def65\u53f7\u6d77\u6dc0\u65b0\u6280\u672f\u5927\u53a6\u5317\u95e8\u6570\u636e\u4e2d\u5fc3"}]},"commentCount":{"object_id":8679,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6857,"contact_id":6076,"mobile":"18840330660","mp_open_id":""}],"contactKeyRoles":[{"id":160,"key":160,"name":"\u666e\u901a\u4eba"}],"contactAttitude":{}},"callback":{"id":7691,"client_id":3372,"contact_id":6076,"description":"","callback_date":"2025-08-08","created_by":5360,"created_at":"2025-08-08 10:37:29","updated_at":"2025-08-08 10:37:29","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":8679,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":8726,"case_id":8679,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":8726,"case_id":8679,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":8679,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7025,"case_id":8679,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":8623,"client_id":3372,"contact_id":6076,"project_id":3890,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2025-07-14 19:00:00","closed_at":"2025-07-18 11:01:19","points":50,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-07-16 17:48:18","updated_at":"2025-07-18 11:01:19","case_no":"IM250716005","description":"\u9632\u706b\u5899\u7b56\u7565\u8c03\u6574","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-07-17 11:16:16","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3890,"key":3890,"name":"\u6df1\u4fe1\u670d\u9632\u706b\u5899+\u9510\u6377\u4ea4\u6362\u673a\u91c7\u8d2d\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":14189,"case_id":8623,"service_id":233,"quantity":2,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":3372,"key":3372,"name":"\u6d77\u5357\u65f6\u4ee3\u5171\u8d62\u79c1\u52df\u57fa\u91d1\u7ba1\u7406\u5408\u4f19\u4f01\u4e1a\uff08\u6709\u9650\u5408\u4f19\uff09","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4170,"key":4170,"name":"\u4eac\u5e02\u6d77\u6dc0\u533a\u5317\u56db\u73af\u897f\u8def65\u53f7\u6d77\u6dc0\u65b0\u6280\u672f\u5927\u53a6\u5317\u95e8\u6570\u636e\u4e2d\u5fc3"}]},"commentCount":{"object_id":8623,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6857,"contact_id":6076,"mobile":"18840330660","mp_open_id":""}],"contactKeyRoles":[{"id":160,"key":160,"name":"\u666e\u901a\u4eba"}],"contactAttitude":{}},"callback":{"id":7629,"client_id":3372,"contact_id":6076,"description":"","callback_date":"2025-07-18","created_by":5360,"created_at":"2025-07-18 11:01:19","updated_at":"2025-07-18 11:01:19","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":8623,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":8669,"case_id":8623,"engineer_id":5248,"assignment_status":2,"points":63,"percent":"1.25"},"assignments":[{"id":8669,"case_id":8623,"engineer_id":5248,"assignment_status":2,"points":63,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":8623,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":6973,"case_id":8623,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":8548,"client_id":3372,"contact_id":6076,"project_id":3890,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2025-06-30 16:00:00","closed_at":"2025-07-04 11:00:58","points":25,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-06-30 17:11:49","updated_at":"2025-07-04 11:00:58","case_no":"IM250630004","description":"\u6392\u67e5\u9632\u706b\u5899\u7b56\u7565","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-07-01 08:50:30","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3890,"key":3890,"name":"\u6df1\u4fe1\u670d\u9632\u706b\u5899+\u9510\u6377\u4ea4\u6362\u673a\u91c7\u8d2d\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":14052,"case_id":8548,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":3372,"key":3372,"name":"\u6d77\u5357\u65f6\u4ee3\u5171\u8d62\u79c1\u52df\u57fa\u91d1\u7ba1\u7406\u5408\u4f19\u4f01\u4e1a\uff08\u6709\u9650\u5408\u4f19\uff09","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4170,"key":4170,"name":"\u4eac\u5e02\u6d77\u6dc0\u533a\u5317\u56db\u73af\u897f\u8def65\u53f7\u6d77\u6dc0\u65b0\u6280\u672f\u5927\u53a6\u5317\u95e8\u6570\u636e\u4e2d\u5fc3"}]},"commentCount":{"object_id":8548,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6857,"contact_id":6076,"mobile":"18840330660","mp_open_id":""}],"contactKeyRoles":[{"id":160,"key":160,"name":"\u666e\u901a\u4eba"}],"contactAttitude":{}},"callback":{"id":7573,"client_id":3372,"contact_id":6076,"description":"","callback_date":"2025-07-04","created_by":5360,"created_at":"2025-07-04 11:00:58","updated_at":"2025-07-04 11:00:58","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":8548,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":8594,"case_id":8548,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":8594,"case_id":8548,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":8548,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":6915,"case_id":8548,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":8523,"client_id":3372,"contact_id":6076,"project_id":3890,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2025-06-23 09:30:00","closed_at":"2025-06-27 15:06:01","points":75,"deduct_points_from":1001,"created_by":5360,"created_at":"2025-06-23 09:10:33","updated_at":"2025-06-27 15:06:01","case_no":"IM250623001","description":"\u9632\u706b\u5899\u3001\u4ea4\u6362\u673a\u8bbe\u5907\u4e0a\u67b6","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-06-24 08:43:29","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3890,"key":3890,"name":"\u6df1\u4fe1\u670d\u9632\u706b\u5899+\u9510\u6377\u4ea4\u6362\u673a\u91c7\u8d2d\u9879\u76ee"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"},{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":13998,"case_id":8523,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}},{"id":13999,"case_id":8523,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":3372,"key":3372,"name":"\u6d77\u5357\u65f6\u4ee3\u5171\u8d62\u79c1\u52df\u57fa\u91d1\u7ba1\u7406\u5408\u4f19\u4f01\u4e1a\uff08\u6709\u9650\u5408\u4f19\uff09","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4170,"key":4170,"name":"\u4eac\u5e02\u6d77\u6dc0\u533a\u5317\u56db\u73af\u897f\u8def65\u53f7\u6d77\u6dc0\u65b0\u6280\u672f\u5927\u53a6\u5317\u95e8\u6570\u636e\u4e2d\u5fc3"}]},"commentCount":{"object_id":8523,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6857,"contact_id":6076,"mobile":"18840330660","mp_open_id":""}],"contactKeyRoles":[{"id":160,"key":160,"name":"\u666e\u901a\u4eba"}],"contactAttitude":{}},"callback":{"id":7551,"client_id":3372,"contact_id":6076,"description":"","callback_date":"2025-06-27","created_by":5360,"created_at":"2025-06-27 15:06:01","updated_at":"2025-06-27 15:06:01","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":8523,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":6076,"name":"\u8f66\u4f69\u8c2d","email":"","sex":"M","department":"\u5546\u52a1\u90e8","job_position":"\u5546\u52a1","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":3372,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":8569,"case_id":8523,"engineer_id":5248,"assignment_status":2,"points":94,"percent":"1.25"},"assignments":[{"id":8569,"case_id":8523,"engineer_id":5248,"assignment_status":2,"points":94,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":8523,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":6893,"case_id":8523,"reimbursementCount":{"implement_record_id":6893,"count":"62.88"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":62.88,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":8101,"client_id":2545,"contact_id":4640,"project_id":3760,"last_engineer":1015,"case_type":2,"case_status":5,"start_at":"2025-01-13 10:30:00","closed_at":"2025-01-15 13:20:46","points":25,"deduct_points_from":1001,"created_by":5413,"created_at":"2025-01-13 13:24:20","updated_at":"2025-01-15 13:20:46","case_no":"IM250113003","description":"\u670d\u52a1\u5668\u6539\u914d\u3001\u9a8c\u673a\u3001\u90e8\u7f72\u64cd\u4f5c\u7cfb\u7edf","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2025-01-13 19:18:06","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3760,"key":3760,"name":"\u8054\u60f33\u5957\u4e8c\u624b\u670d\u52a1\u5668SR650\u91c7\u8d2d\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":13085,"case_id":8101,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5413,"key":5413,"name":"\u8096\u6167\u4e3d","sex":"F","department_id":9,"department":{"id":9,"key":9,"name":"\u9879\u76ee\u90e8"},"avatar":{"id":159,"user_id":5413,"name":"\/files\/cdn\/a57be577deb434\/avatar\/ca02da0e-7d82-3904-be85-f050ca37c3c5.jpg"}},"client":{"id":2545,"key":2545,"name":"\u8d44\u821f\u8d44\u4ea7\u7ba1\u7406(\u6df1\u5733)\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3914,"key":3914,"name":"\u5317\u4eac\u5e02\u671d\u9633\u533a:\u5e7f\u64ad\u5927\u53a6"},{"id":3915,"key":3915,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u6606\u660e\u6e56\u5357\u8def\u5e38\u9752\u56ed\u5317\u91cc2\u53f7\u697c"}]},"commentCount":{"object_id":8101,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5450,"contact_id":4640,"mobile":"13601232524","mp_open_id":""}],"contactKeyRoles":[{"id":135,"key":135,"name":"\u91c7\u8d2d\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":7126,"client_id":2545,"contact_id":4640,"description":"","callback_date":"2025-01-15","created_by":5413,"created_at":"2025-01-15 13:20:46","updated_at":"2025-01-15 13:20:46","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":8101,"mp_submit_contact_id":"","createdBy":{"id":5413,"key":5413,"name":"\u8096\u6167\u4e3d","sex":"F","department_id":9},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":8147,"case_id":8101,"engineer_id":1015,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":8147,"case_id":8101,"engineer_id":1015,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":1015,"key":1015,"name":"\u5434\u660a"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":8101,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":6536,"case_id":8101,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":7722,"client_id":2545,"contact_id":4640,"project_id":"","last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2024-08-26 10:00:00","closed_at":"2024-08-27 10:17:57","points":25,"deduct_points_from":1001,"created_by":5413,"created_at":"2024-08-26 10:25:55","updated_at":"2024-08-27 10:17:57","case_no":"IM240826001","description":"\u5e2e\u52a9\u7269\u4e1a\u674e\u51b0\u5fc3\u8c03\u8bd5\u7535\u8111","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2024-08-27 09:50:34","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":12225,"case_id":7722,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5413,"key":5413,"name":"\u8096\u6167\u4e3d","sex":"F","department_id":9,"department":{"id":9,"key":9,"name":"\u9879\u76ee\u90e8"},"avatar":{"id":159,"user_id":5413,"name":"\/files\/cdn\/a57be577deb434\/avatar\/ca02da0e-7d82-3904-be85-f050ca37c3c5.jpg"}},"client":{"id":2545,"key":2545,"name":"\u8d44\u821f\u8d44\u4ea7\u7ba1\u7406(\u6df1\u5733)\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3914,"key":3914,"name":"\u5317\u4eac\u5e02\u671d\u9633\u533a:\u5e7f\u64ad\u5927\u53a6"},{"id":3915,"key":3915,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u6606\u660e\u6e56\u5357\u8def\u5e38\u9752\u56ed\u5317\u91cc2\u53f7\u697c"}]},"commentCount":{"object_id":7722,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5450,"contact_id":4640,"mobile":"13601232524","mp_open_id":""}],"contactKeyRoles":[{"id":135,"key":135,"name":"\u91c7\u8d2d\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":6744,"client_id":2545,"contact_id":4640,"description":"","callback_date":"2024-08-27","created_by":5413,"created_at":"2024-08-27 10:17:57","updated_at":"2024-08-27 10:17:57","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":7722,"mp_submit_contact_id":"","createdBy":{"id":5413,"key":5413,"name":"\u8096\u6167\u4e3d","sex":"F","department_id":9},"contact":{"id":4640,"name":"\u5218\u82f1\u6960","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2545,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":7767,"case_id":7722,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":7767,"case_id":7722,"engineer_id":5248,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":7722,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":6181,"case_id":7722,"reimbursementCount":{"implement_record_id":6181,"count":"83.54"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":83.54,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":6934,"client_id":2499,"contact_id":5185,"project_id":"","last_engineer":5296,"case_type":2,"case_status":5,"start_at":"2024-01-24 09:30:00","closed_at":"2024-01-25 17:34:04","points":25,"deduct_points_from":1001,"created_by":5311,"created_at":"2024-01-24 09:16:53","updated_at":"2024-01-25 17:34:04","case_no":"IM240124001","description":"1.\u7535\u8111\u95ea\u5c4f\uff1b\n2.\u5f00\u673a\u540e\u5c31\u4e00\u76f4\u6b7b\u673a","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2024-01-24 12:55:01","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":10589,"case_id":6934,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9,"department":{"id":9,"key":9,"name":"\u9879\u76ee\u90e8"},"avatar":{"id":149,"user_id":5311,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1a32eee2-9465-3c88-9077-5c6d1cc5e8b3.jpg"}},"client":{"id":2499,"key":2499,"name":"\u540c\u65b9\u552e\u540e\u670d\u52a1\u7528\u6237","client_class":43,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3032,"key":3032,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a:\u660a\u6c38\u7269\u4e1a\u5927\u53a6-B\u533a\u5199\u5b57\u697c"}]},"commentCount":{"object_id":6934,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5296,"key":5296,"name":"\u8d75\u5b87","sex":"M","department_id":2,"avatar":{"id":136,"user_id":5296,"name":"\/files\/cdn\/a57be577deb434\/avatar\/e5531358-5951-3209-9b90-0e3199f1b575.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":5185,"name":"\u5b59\u8001\u5e08\uff08\u4e2d\u56fd\u90ae\u653f\u50a8\u84c4\u94f6\u884c\u4fe1\u7528\u5361\u4e2d\u5fc3\uff09","email":"","sex":"F","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2499,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5973,"contact_id":5185,"mobile":"18600341763","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{"id":5992,"client_id":2499,"contact_id":5185,"description":"","callback_date":"2024-01-25","created_by":5311,"created_at":"2024-01-25 17:34:04","updated_at":"2024-01-25 17:34:04","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":6934,"mp_submit_contact_id":"","createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9},"contact":{"id":5185,"name":"\u5b59\u8001\u5e08\uff08\u4e2d\u56fd\u90ae\u653f\u50a8\u84c4\u94f6\u884c\u4fe1\u7528\u5361\u4e2d\u5fc3\uff09","email":"","sex":"F","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2499,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":6978,"case_id":6934,"engineer_id":5296,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":6978,"case_id":6934,"engineer_id":5296,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":5296,"key":5296,"name":"\u8d75\u5b87"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":6934,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":5504,"case_id":6934,"reimbursementCount":{"implement_record_id":5504,"count":"98.95"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":98.95,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":6918,"client_id":2486,"contact_id":4399,"project_id":3019,"last_engineer":1023,"case_type":2,"case_status":5,"start_at":"2024-01-20 13:00:00","closed_at":"2024-01-23 15:30:58","points":100,"deduct_points_from":1001,"created_by":5311,"created_at":"2024-01-19 09:43:04","updated_at":"2024-01-23 15:30:58","case_no":"IM240119003","description":"\u73b0\u573a\u5904\u7406\u5b58\u50a8\u6570\u636e\u8fc1\u79fb","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2024-01-21 09:05:52","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3019,"key":3019,"name":"\u4e2d\u56fd\u65e5\u62a5\u793e\u5a92\u4f53\u878d\u5408\u4e91\u5e73\u53f0\u5347\u7ea7\u91c7\u8d2d\u9879\u76ee-\u8054\u60f3\u8fc1\u79fb\u670d\u52a1"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":10556,"case_id":6918,"service_id":234,"quantity":2,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9,"department":{"id":9,"key":9,"name":"\u9879\u76ee\u90e8"},"avatar":{"id":149,"user_id":5311,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1a32eee2-9465-3c88-9077-5c6d1cc5e8b3.jpg"}},"client":{"id":2486,"key":2486,"name":"\u4e2d\u7535\u4fe1\u6570\u667a\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3017,"key":3017,"name":"\u5317\u4eac\u5e02\u897f\u57ce\u533a\u897f\u76f4\u95e8\u5185\u5927\u8857118\u53f7"}]},"commentCount":{"object_id":6918,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4399,"name":"\u4f59\u4e2d\u539f","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2486,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5210,"contact_id":4399,"mobile":"19910781637","mp_open_id":"oagch6bXe_V1iiL_rAQUMQtmIku4"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{"id":5976,"client_id":2486,"contact_id":4399,"description":"\u7535\u8bdd\u56de\u8bbf","callback_date":"2024-01-23","created_by":5311,"created_at":"2024-01-23 15:30:58","updated_at":"2024-01-23 15:30:58","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":6918,"mp_submit_contact_id":"","createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9},"contact":{"id":4399,"name":"\u4f59\u4e2d\u539f","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2486,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":6962,"case_id":6918,"engineer_id":1023,"assignment_status":2,"points":125,"percent":"1.25"},"assignments":[{"id":6962,"case_id":6918,"engineer_id":1023,"assignment_status":2,"points":125,"percent":"1.25","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":6918,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":5495,"case_id":6918,"reimbursementCount":{"implement_record_id":5495,"count":"167.94"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":167.94,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":6917,"client_id":2486,"contact_id":4399,"project_id":3019,"last_engineer":1023,"case_type":2,"case_status":5,"start_at":"2024-01-20 00:00:00","closed_at":"2024-01-23 15:31:13","points":50,"deduct_points_from":1001,"created_by":5311,"created_at":"2024-01-19 09:42:55","updated_at":"2024-01-23 15:31:13","case_no":"IM240119002","description":"\u8fdc\u7a0b\u5904\u7406\u5b58\u50a8\u6570\u636e\u8fc1\u79fb","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2024-01-20 08:27:54","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3019,"key":3019,"name":"\u4e2d\u56fd\u65e5\u62a5\u793e\u5a92\u4f53\u878d\u5408\u4e91\u5e73\u53f0\u5347\u7ea7\u91c7\u8d2d\u9879\u76ee-\u8054\u60f3\u8fc1\u79fb\u670d\u52a1"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":10557,"case_id":6917,"service_id":233,"quantity":2,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9,"department":{"id":9,"key":9,"name":"\u9879\u76ee\u90e8"},"avatar":{"id":149,"user_id":5311,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1a32eee2-9465-3c88-9077-5c6d1cc5e8b3.jpg"}},"client":{"id":2486,"key":2486,"name":"\u4e2d\u7535\u4fe1\u6570\u667a\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3017,"key":3017,"name":"\u5317\u4eac\u5e02\u897f\u57ce\u533a\u897f\u76f4\u95e8\u5185\u5927\u8857118\u53f7"}]},"commentCount":{"object_id":6917,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4399,"name":"\u4f59\u4e2d\u539f","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2486,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5210,"contact_id":4399,"mobile":"19910781637","mp_open_id":"oagch6bXe_V1iiL_rAQUMQtmIku4"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{"id":5977,"client_id":2486,"contact_id":4399,"description":"\u7535\u8bdd\u56de\u8bbf","callback_date":"2024-01-23","created_by":5311,"created_at":"2024-01-23 15:31:13","updated_at":"2024-01-23 15:31:13","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":6917,"mp_submit_contact_id":"","createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9},"contact":{"id":4399,"name":"\u4f59\u4e2d\u539f","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2486,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":6961,"case_id":6917,"engineer_id":1023,"assignment_status":2,"points":63,"percent":"1.25"},"assignments":[{"id":6961,"case_id":6917,"engineer_id":1023,"assignment_status":2,"points":63,"percent":"1.25","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":6917,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":5494,"case_id":6917,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":6888,"client_id":2486,"contact_id":4399,"project_id":3019,"last_engineer":1023,"case_type":2,"case_status":5,"start_at":"2024-01-11 01:00:00","closed_at":"2024-01-12 15:49:13","points":100,"deduct_points_from":1001,"created_by":5311,"created_at":"2024-01-10 15:31:59","updated_at":"2024-01-12 15:49:13","case_no":"IM240110004","description":"\u751f\u4ea7\u73af\u5883\u6570\u636e\u8fc1\u79fb","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2024-01-12 11:46:46","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3019,"key":3019,"name":"\u4e2d\u56fd\u65e5\u62a5\u793e\u5a92\u4f53\u878d\u5408\u4e91\u5e73\u53f0\u5347\u7ea7\u91c7\u8d2d\u9879\u76ee-\u8054\u60f3\u8fc1\u79fb\u670d\u52a1"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":10493,"case_id":6888,"service_id":234,"quantity":2,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9,"department":{"id":9,"key":9,"name":"\u9879\u76ee\u90e8"},"avatar":{"id":149,"user_id":5311,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1a32eee2-9465-3c88-9077-5c6d1cc5e8b3.jpg"}},"client":{"id":2486,"key":2486,"name":"\u4e2d\u7535\u4fe1\u6570\u667a\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3017,"key":3017,"name":"\u5317\u4eac\u5e02\u897f\u57ce\u533a\u897f\u76f4\u95e8\u5185\u5927\u8857118\u53f7"}]},"commentCount":{"object_id":6888,"comment":6},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4399,"name":"\u4f59\u4e2d\u539f","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2486,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5210,"contact_id":4399,"mobile":"19910781637","mp_open_id":"oagch6bXe_V1iiL_rAQUMQtmIku4"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{"id":5947,"client_id":2486,"contact_id":4399,"description":"\u7535\u8bdd\u56de\u8bbf","callback_date":"2024-01-12","created_by":5311,"created_at":"2024-01-12 15:49:13","updated_at":"2024-01-12 15:49:13","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":6888,"mp_submit_contact_id":"","createdBy":{"id":5311,"key":5311,"name":"\u62d3\u5b9e\u79d1\u6280","sex":"F","department_id":9},"contact":{"id":4399,"name":"\u4f59\u4e2d\u539f","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2486,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":6932,"case_id":6888,"engineer_id":1023,"assignment_status":2,"points":125,"percent":"1.25"},"assignments":[{"id":6932,"case_id":6888,"engineer_id":1023,"assignment_status":2,"points":125,"percent":"1.25","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":6888,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":5471,"case_id":6888,"reimbursementCount":{"implement_record_id":5471,"count":"189.43"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":189.43,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"}],"countList":[{"key":1,"value":0},{"key":2,"value":3},{"key":3,"value":1},{"key":4,"value":0},{"key":5,"value":282},{"key":6,"value":0}],"can_create":true,"can_view_ticket":true,"imelement_count":263,"pre_sales_count":3,"pagenation":{"totalcount":286,"thispage":1,"pagesize":20},"can_create_reimbursement":true},"status":1,"msg":[{"name":"success","success":"\u6210\u529f\u83b7\u53d6\u6570\u636e","error":""}],"mod":0,"ip":"221.216.117.119","ua":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10.15; rv:151.0) Gecko\/20100101 Firefox\/151.0"}', FALSE, '2026-06-01 09:19:15', 365677056) RETURNING "id"
09:19:15.389traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
09:19:15.389traceyii\redis\Connection::executeCommandExecuting Redis Command: SET