| 15:59:56.946 | 4.6 ms | INSERT | INSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "url", "request", "response", "php_error", "time", "duration") VALUES (200, 'a57be577deb434', 1001, 5, 'vue/case/list', '{"CaseSearch":{"case_status":"","case_type":"2","group":"","engineer_group":"","plan_at":"","satisfaction_score":"","skill_score":"","close_at":"","created_at_period":"","ticket_start_at_period":"","created_by":"","sales_rep":"","last_engineer":""},"Filter":{"name":"start_at","sort":"DESC"},"page":"1","web_access_token":"s1xKbg9e3rlah-dvFsDEWCxiJPk9VpSm"}', '{"code":2000,"result":{"list":[{"id":9249,"client_id":982,"contact_id":3877,"project_id":4161,"last_engineer":1015,"case_type":2,"case_status":3,"start_at":"2026-04-07 15:44:00","closed_at":"","points":50,"deduct_points_from":1001,"created_by":1000,"created_at":"2026-04-07 15:45:50","updated_at":"2026-04-22 16:13:42","case_no":"IM260407001","description":"\u7528\u8bed\u97f3\u8f93\u5165case\u8bf4\u660e","spent_time":"4 hour","alarm_before":"00:15:00","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4161,"key":4161,"name":"3535"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15554,"case_id":9249,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1000,"key":1000,"name":"\u66f9\u6c38\u751f","sex":"M","department_id":10,"department":{"id":10,"key":10,"name":"\u8f6f\u4ef6\u5f00\u53d1"},"avatar":{"id":1,"user_id":1000,"name":"\/files\/cdn\/\/avatar\/618545c1-a2ce-3918-9d51-25924baf6d6f.jpg"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":"","sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":9249,"comment":2},"unreadComments":{},"attachment":"","salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":3877,"name":"\u90a2\u603b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":982,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4695,"contact_id":3877,"mobile":"13501188916","mp_open_id":"oagch6ZfWSuCRKCWLA-sfd1svW_Q"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9300,"case_id":9249,"engineer_id":1015,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9300,"case_id":9249,"engineer_id":1015,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1015,"key":1015,"name":"\u5434\u660a"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9249,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7535,"case_id":9249,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d15\u5206\u949f","spent_time_display":"4\u5c0f\u65f6","case_status_display":"\u670d\u52a1\u4e2d","view_ticket":true,"bgcolor":"#17a2b8"},{"id":9242,"client_id":2125,"contact_id":4690,"project_id":4113,"last_engineer":5085,"case_type":2,"case_status":2,"start_at":"2026-03-26 09:30:00","closed_at":"","points":25,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-24 13:58:27","updated_at":"2026-03-24 13:58:27","case_no":"IM260324002","description":"\u5b89\u88c5\u6295\u5f71\u4eea","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4113,"key":4113,"name":"\u4f1a\u8bae\u5ba4\u7cfb\u7edf-K"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15530,"case_id":9242,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2125,"key":2125,"name":"\u5317\u4eac\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":5087,"workingAddresses":[{"id":4410,"key":4410,"name":"\u5317\u4eac\u5e02\u4e1c\u57ce\u533a:\u5317\u4eac\u822a\u661f\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8"},{"id":4411,"key":4411,"name":"\u4e09\u6cb3\u5e02\u91d1\u5cad\u6e90"},{"id":4412,"key":4412,"name":"\u4e91\u5c97\u822a\u5929\u90e8\u4e09\u9662159\u5382"},{"id":4413,"key":4413,"name":"\u5929\u6d25\u5e02\u822a\u5b87\u5609\u745e\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8"}]},"commentCount":{"object_id":9242,"comment":1},"unreadComments":{},"attachment":"","salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4690,"name":"\u56fd\u96f7\u519b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2125,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5498,"contact_id":4690,"mobile":"18610592628","mp_open_id":""}],"contactKeyRoles":[{"id":136,"key":136,"name":"\u6280\u672f\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9294,"case_id":9242,"engineer_id":5085,"assignment_status":1,"points":0,"percent":"0"},"assignments":[{"id":9294,"case_id":9242,"engineer_id":5085,"assignment_status":1,"points":0,"percent":"0","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5206\u914d\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#ffc107"},{"id":9240,"client_id":48,"contact_id":292,"project_id":3873,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-25 18:00:00","closed_at":"","points":150,"deduct_points_from":1004,"created_by":5360,"created_at":"2026-03-23 16:59:07","updated_at":"2026-04-15 16:17:42","case_no":"IM260323006","description":"\u4e2d\u90fd\u7269\u6d41IDC 2026\u5e74\u7b2c\u4e00\u5b63\u5ea6\u5de1\u68c0\u62a5\u544a\u5047\u7684\u5047\u7684\u5047\u7684\u5c31\u56de\u5bb6\u8bb0\u5f97\u8bb0\u5f97\u5c31\u5f53\u51cf\u80a5\u7ecf\u6d4e\u6cd5\u51cf\u80a5\u51cf\u80a5\u51cf\u80a5\u5462\u53d1\u8d27\u7684\u548c\u76ee\u524d\u53ea\u6709\u4e24\u5343\u51fa\u5934\uff0c\u5230\u5929\u4eae\u65e0\u6cd5\u8fbe\u5230\u3002\u76ee\u524d\u63a5\u5165\u7684\u662f\u54ea\u4e2a\u5730\u65b9\uff1f","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-25 11:52:50","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":3873,"key":3873,"name":"2025\u5e74\u6570\u636e\u4e2d\u5fc3\u7ef4\u4fdd"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15545,"case_id":9240,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0","sex":"M","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":48,"key":48,"name":"\u4e2d\u90fd\u6570\u79d1\u4f9b\u5e94\u94fe\u7ba1\u7406\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":1004,"workingAddresses":[{"id":4187,"key":4187,"name":"\u987a\u4e49\u533a\u8d75\u5168\u8425\u9547\u897f\u76c8\u8def19\u53f7 \u4e2d\u90fd\u7269\u6d41\u6709\u9650\u516c\u53f8"},{"id":4188,"key":4188,"name":"\u5fb7\u4fe1\u5927\u53a6"}]},"commentCount":{"object_id":9240,"comment":7},"unreadComments":{},"attachment":"","salesRep":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":292,"name":"\u5434\u709c\u6770","email":"wuweijie@baiccl.com","sex":"M","department":"\u4fe1\u606f\u7ba1\u7406\u4e2d\u5fc3","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":48,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":341,"contact_id":292,"mobile":"15011359521","mp_open_id":"oagch6XcrEsTTMOzZ3i31Tzpe_q8"}],"contactKeyRoles":[{"id":137,"key":137,"name":"\u4f7f\u7528\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9292,"case_id":9240,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9292,"case_id":9240,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9240,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[{"id":316,"case_id":9240,"alarm_before":24,"is_remind":false,"time_at":"2026-03-26 19:00:00","users":[{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"}},{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0","sex":"M","department_id":1,"avatar":{"id":10,"user_id":1004,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1004.jpg"}},{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"}}]}],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7532,"case_id":9240,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72021\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9247,"client_id":90,"contact_id":5144,"project_id":4055,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-25 16:00:00","closed_at":"","points":25,"deduct_points_from":5295,"created_by":5360,"created_at":"2026-03-25 16:31:45","updated_at":"2026-03-25 20:19:00","case_no":"IM260325005","description":"\u5904\u7406\u4e0a\u6d77\u78c1\u5e26\u673a\u5f02\u5e38\u95ee\u9898","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-25 20:19:00","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":4055,"key":4055,"name":"2025veeam\u7eed\u4fdd\u53ca\u786c\u4ef6\u7ef4\u4fdd"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15536,"case_id":9247,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5295,"key":5295,"name":"\u9b4f\u6cfd\u6587","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":90,"key":90,"name":"\u82cf\u9ece\u4e16\u8d22\u4ea7\u4fdd\u9669(\u4e2d\u56fd)\u6709\u9650\u516c\u53f8\uff08\u82cf\u9ece\u4e16\u8d22\u4ea7\u4fdd\u9669(\u4e2d\u56fd)\u6709\u9650\u516c\u53f8\u5317\u4eac\u5206\u516c\u53f8 \uff09","client_class":1,"logo":"","sales_rep":5295,"workingAddresses":[{"id":3996,"key":3996,"name":"\u5317\u4eac\u5e02\u671d\u9633\u533a\u51e4\u51f0\u7f6e\u5730\u5e7f\u573aF\u5ea7\u5199\u5b57\u697c"},{"id":3997,"key":3997,"name":"\u4e0a\u6d77\u5e02\u4e0a\u6d77\u5e02\u6d66\u4e1c\u65b0\u533a\u4e16\u7eaa\u5927\u9053100\u53f7\u73af\u7403\u91d1\u878d\u4e2d\u5fc332\u697cT12"}]},"commentCount":{"object_id":9247,"comment":5},"unreadComments":{},"attachment":"","salesRep":{"id":5295,"key":5295,"name":"\u9b4f\u6cfd\u6587"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":5144,"name":"\u8d75\u91d1\u7a0b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"010","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":90,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5931,"contact_id":5144,"mobile":"13602159075","mp_open_id":"oagch6UFe3mx9ON7HIBpToY84YWE"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9299,"case_id":9247,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9299,"case_id":9247,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9247,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7534,"case_id":9247,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72012\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9246,"client_id":2125,"contact_id":4690,"project_id":4113,"last_engineer":5248,"case_type":2,"case_status":3,"start_at":"2026-03-25 14:00:00","closed_at":"","points":25,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-25 11:43:58","updated_at":"2026-03-25 13:03:17","case_no":"IM260325004","description":"\u5b89\u88c5\u6295\u5f71\u4eea","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4113,"key":4113,"name":"\u4f1a\u8bae\u5ba4\u7cfb\u7edf-K"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15534,"case_id":9246,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2125,"key":2125,"name":"\u5317\u4eac\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":5087,"workingAddresses":[{"id":4410,"key":4410,"name":"\u5317\u4eac\u5e02\u4e1c\u57ce\u533a:\u5317\u4eac\u822a\u661f\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8"},{"id":4411,"key":4411,"name":"\u4e09\u6cb3\u5e02\u91d1\u5cad\u6e90"},{"id":4412,"key":4412,"name":"\u4e91\u5c97\u822a\u5929\u90e8\u4e09\u9662159\u5382"},{"id":4413,"key":4413,"name":"\u5929\u6d25\u5e02\u822a\u5b87\u5609\u745e\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8"}]},"commentCount":{"object_id":9246,"comment":3},"unreadComments":{},"attachment":"","salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4690,"name":"\u56fd\u96f7\u519b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2125,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5498,"contact_id":4690,"mobile":"18610592628","mp_open_id":""}],"contactKeyRoles":[{"id":136,"key":136,"name":"\u6280\u672f\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9298,"case_id":9246,"engineer_id":5248,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9298,"case_id":9246,"engineer_id":5248,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7533,"case_id":9246,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":1,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u670d\u52a1\u4e2d","view_ticket":true,"bgcolor":"#17a2b8"},{"id":9241,"client_id":2125,"contact_id":4690,"project_id":4113,"last_engineer":5085,"case_type":2,"case_status":3,"start_at":"2026-03-25 09:30:00","closed_at":"","points":25,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-24 13:58:21","updated_at":"2026-03-25 09:29:38","case_no":"IM260324001","description":"\u5b89\u88c5\u6295\u5f71\u4eea","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4113,"key":4113,"name":"\u4f1a\u8bae\u5ba4\u7cfb\u7edf-K"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15529,"case_id":9241,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2125,"key":2125,"name":"\u5317\u4eac\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":5087,"workingAddresses":[{"id":4410,"key":4410,"name":"\u5317\u4eac\u5e02\u4e1c\u57ce\u533a:\u5317\u4eac\u822a\u661f\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8"},{"id":4411,"key":4411,"name":"\u4e09\u6cb3\u5e02\u91d1\u5cad\u6e90"},{"id":4412,"key":4412,"name":"\u4e91\u5c97\u822a\u5929\u90e8\u4e09\u9662159\u5382"},{"id":4413,"key":4413,"name":"\u5929\u6d25\u5e02\u822a\u5b87\u5609\u745e\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8"}]},"commentCount":{"object_id":9241,"comment":2},"unreadComments":{},"attachment":"","salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4690,"name":"\u56fd\u96f7\u519b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2125,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5498,"contact_id":4690,"mobile":"18610592628","mp_open_id":""}],"contactKeyRoles":[{"id":136,"key":136,"name":"\u6280\u672f\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9293,"case_id":9241,"engineer_id":5085,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9293,"case_id":9241,"engineer_id":5085,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7531,"case_id":9241,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":1,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u670d\u52a1\u4e2d","view_ticket":true,"bgcolor":"#17a2b8"},{"id":9239,"client_id":5,"contact_id":4907,"project_id":3150,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-24 18:00:00","closed_at":"","points":150,"deduct_points_from":1004,"created_by":5360,"created_at":"2026-03-23 16:58:29","updated_at":"2026-03-24 10:18:35","case_no":"IM260323005","description":"\u4e2d\u7535\u79d1\u592a\u529bCisco UCS \u53caNetApp 2026\u5e74\u7b2c\u4e00\u5b63\u5ea6\u5de1\u68c0\u62a5\u544a","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-24 10:18:35","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":3150,"key":3150,"name":"2023\u5e74\u786c\u4ef6\u7eed\u4fdd-C"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15527,"case_id":9239,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0","sex":"M","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":5,"key":5,"name":"\u4e2d\u7535\u79d1\u592a\u529b\u901a\u4fe1\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":1004,"workingAddresses":[{"id":4210,"key":4210,"name":"\u4e16\u7eaa\u4e92\u8054M5"},{"id":4211,"key":4211,"name":"\u7406\u60f3\u56fd\u9645\u5927\u53a6"}]},"commentCount":{"object_id":9239,"comment":5},"unreadComments":{},"attachment":"","salesRep":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4907,"name":"\u6881\u6d69","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":5,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5703,"contact_id":4907,"mobile":"15531218979","mp_open_id":"oagch6QazT4G9l1_pPsUbT2YPKv0"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9291,"case_id":9239,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9291,"case_id":9239,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9239,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[{"id":315,"case_id":9239,"alarm_before":24,"is_remind":true,"time_at":"2026-03-25 19:00:00","users":[{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"}},{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0","sex":"M","department_id":1,"avatar":{"id":10,"user_id":1004,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1004.jpg"}},{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"}}]}],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7529,"case_id":9239,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72046\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9237,"client_id":402,"contact_id":6188,"project_id":3998,"last_engineer":5248,"case_type":2,"case_status":4,"start_at":"2026-03-24 09:00:00","closed_at":"","points":25,"deduct_points_from":5300,"created_by":5360,"created_at":"2026-03-23 10:39:34","updated_at":"2026-03-24 16:14:28","case_no":"IM260323003","description":"\u89e3\u51b3\u6df1\u4fe1\u670d\u65e5\u5ba1\u5b58\u50a8\u7a7a\u95f4\u4e0d\u8db3\u95ee\u9898","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-24 16:14:28","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3998,"key":3998,"name":"\u6df1\u4fe1\u670d\u65e5\u5fd7\u5ba1\u8ba1\u65b0\u8d2d-2025"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15525,"case_id":9237,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":402,"key":402,"name":"\u5317\u4eac\u6676\u6fb3\u592a\u9633\u80fd\u5149\u4f0f\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":5300,"workingAddresses":[{"id":711,"key":711,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u6676\u6fb3\u592a\u9633\u80fd(\u4e94\u5708\u8def)"}]},"commentCount":{"object_id":9237,"comment":3},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6188,"name":"\u5f20\u5fd7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":402,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6970,"contact_id":6188,"mobile":"13601314417","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9289,"case_id":9237,"engineer_id":5248,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9289,"case_id":9237,"engineer_id":5248,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9237,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7530,"case_id":9237,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72040\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9238,"client_id":48,"contact_id":292,"project_id":3873,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-23 14:00:00","closed_at":"","points":25,"deduct_points_from":1004,"created_by":5360,"created_at":"2026-03-23 14:02:40","updated_at":"2026-03-24 10:19:40","case_no":"IM260323004","description":"\u4e00\u5b63\u5ea6\u5de1\u68c0","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-24 10:19:40","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3873,"key":3873,"name":"2025\u5e74\u6570\u636e\u4e2d\u5fc3\u7ef4\u4fdd"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15526,"case_id":9238,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0","sex":"M","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":48,"key":48,"name":"\u4e2d\u90fd\u6570\u79d1\u4f9b\u5e94\u94fe\u7ba1\u7406\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":1004,"workingAddresses":[{"id":4187,"key":4187,"name":"\u987a\u4e49\u533a\u8d75\u5168\u8425\u9547\u897f\u76c8\u8def19\u53f7 \u4e2d\u90fd\u7269\u6d41\u6709\u9650\u516c\u53f8"},{"id":4188,"key":4188,"name":"\u5fb7\u4fe1\u5927\u53a6"}]},"commentCount":{"object_id":9238,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":292,"name":"\u5434\u709c\u6770","email":"wuweijie@baiccl.com","sex":"M","department":"\u4fe1\u606f\u7ba1\u7406\u4e2d\u5fc3","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":48,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":341,"contact_id":292,"mobile":"15011359521","mp_open_id":"oagch6XcrEsTTMOzZ3i31Tzpe_q8"}],"contactKeyRoles":[{"id":137,"key":137,"name":"\u4f7f\u7528\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9290,"case_id":9238,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9290,"case_id":9238,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9238,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7527,"case_id":9238,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72046\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9236,"client_id":2166,"contact_id":3942,"project_id":4136,"last_engineer":5248,"case_type":2,"case_status":4,"start_at":"2026-03-23 14:00:00","closed_at":"","points":25,"deduct_points_from":5300,"created_by":5360,"created_at":"2026-03-23 10:15:40","updated_at":"2026-03-24 16:12:39","case_no":"IM260323002","description":"\u6df1\u4fe1\u670dAC\u7b56\u7565\u90e8\u7f72","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-24 16:12:39","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":4136,"key":4136,"name":"\u4e0a\u7f51\u884c\u4e3a\u7ba1\u7406\u65b0\u8d2d-2026"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15524,"case_id":9236,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2166,"key":2166,"name":"\u6c5f\u539f\u521b\u82af\u79d1\u6280(\u5317\u4eac)\u6709\u9650\u516c\u53f8\/\u6df1\u5733\u6c5f\u539f\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4387,"key":4387,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u77e5\u6625\u8def23\u53f7(\u77e5\u6625\u8def\u5730\u94c1\u7ad9F\u4e1c\u5317\u53e3\u6b65\u884c350\u7c73)"}]},"commentCount":{"object_id":9236,"comment":3},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":3942,"name":"\u5218\u65fa","email":"","sex":"M","department":"","job_position":"","mobile":"18611414866","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2166,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4760,"contact_id":3942,"mobile":"18611414866","mp_open_id":"oagch6a9_rIc-YEEqqUmrkjyDIXA"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9288,"case_id":9236,"engineer_id":5248,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9288,"case_id":9236,"engineer_id":5248,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9236,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7528,"case_id":9236,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72040\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9234,"client_id":2125,"contact_id":4690,"project_id":4113,"last_engineer":5085,"case_type":2,"case_status":3,"start_at":"2026-03-23 10:00:00","closed_at":"","points":25,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-20 14:40:40","updated_at":"2026-03-23 09:59:00","case_no":"IM260320005","description":"\u5b89\u88c5\u6295\u5f71\u4eea","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":4113,"key":4113,"name":"\u4f1a\u8bae\u5ba4\u7cfb\u7edf-K"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15507,"case_id":9234,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2125,"key":2125,"name":"\u5317\u4eac\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":5087,"workingAddresses":[{"id":4410,"key":4410,"name":"\u5317\u4eac\u5e02\u4e1c\u57ce\u533a:\u5317\u4eac\u822a\u661f\u673a\u5668\u5236\u9020\u6709\u9650\u516c\u53f8"},{"id":4411,"key":4411,"name":"\u4e09\u6cb3\u5e02\u91d1\u5cad\u6e90"},{"id":4412,"key":4412,"name":"\u4e91\u5c97\u822a\u5929\u90e8\u4e09\u9662159\u5382"},{"id":4413,"key":4413,"name":"\u5929\u6d25\u5e02\u822a\u5b87\u5609\u745e\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8"}]},"commentCount":{"object_id":9234,"comment":2},"unreadComments":{},"attachment":"","salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4690,"name":"\u56fd\u96f7\u519b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2125,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5498,"contact_id":4690,"mobile":"18610592628","mp_open_id":""}],"contactKeyRoles":[{"id":136,"key":136,"name":"\u6280\u672f\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9286,"case_id":9234,"engineer_id":5085,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9286,"case_id":9234,"engineer_id":5085,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7525,"case_id":9234,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":1,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u670d\u52a1\u4e2d","view_ticket":true,"bgcolor":"#17a2b8"},{"id":9235,"client_id":89,"contact_id":630,"project_id":3962,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-21 10:00:00","closed_at":"","points":25,"deduct_points_from":1005,"created_by":5360,"created_at":"2026-03-23 09:39:57","updated_at":"2026-03-23 10:19:18","case_no":"IM260323001","description":"\u91d1\u7fc5\u5cad\u77ff\u865a\u62df\u5316\u552e\u540e","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-23 10:19:18","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3962,"key":3962,"name":"Netapp\u5b58\u50a8\u6269\u5bb9"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15513,"case_id":9235,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":89,"key":89,"name":"\u5c71\u4e1c\u91d1\u8f6f\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8(\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8)","client_class":47,"logo":"","sales_rep":1005,"workingAddresses":[{"id":3922,"key":3922,"name":"\u5c71\u4e1c\u7701\u70df\u53f0\u5e02\u62db\u8fdc\u5e02:\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8"},{"id":3923,"key":3923,"name":"\u5c71\u4e1c\u62db\u8fdc\u5e02\u6e29\u6cc9\u8def264\u53f7\u62db\u91d1"}]},"commentCount":{"object_id":9235,"comment":3},"unreadComments":{},"attachment":"","salesRep":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":630,"name":"\u738b\u6653\u98de","email":"247594179@QQ.com","sex":"M","department":"\u4fe1\u606f\u4e2d\u5fc3","job_position":"\u91d1\u8f6f\u7684\u9879\u76ee\u7ecf\u7406","mobile":"","telephone":"8266009","telephone_area_code":"0535","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":89,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":962,"contact_id":630,"mobile":"15552439300","mp_open_id":"oagch6ZEIXGvrSgTisXVsKeOB4Xk"}],"contactKeyRoles":[],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9287,"case_id":9235,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9287,"case_id":9235,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9235,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7526,"case_id":9235,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72070\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9231,"client_id":97,"contact_id":2146,"project_id":3778,"last_engineer":"","case_type":2,"case_status":6,"start_at":"2026-03-20 18:00:00","closed_at":"","points":25,"deduct_points_from":5300,"created_by":5360,"created_at":"2026-03-20 10:14:08","updated_at":"2026-03-23 09:20:22","case_no":"IM260320002","description":"\u865a\u62df\u673a\u8fc1\u79fb","spent_time":"1 hour","alarm_before":"","suspend_at":"2026-03-23 09:20:22","completed_at":"","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3778,"key":3778,"name":"\u6df1\u4fe1\u670d\u8d85\u878d\u5408\u65b0\u8d2d-G-2026"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15503,"case_id":9231,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":97,"key":97,"name":"\u534e\u745e\u4e16\u7eaa\u63a7\u80a1\u96c6\u56e2\u6709\u9650\u516c\u53f8(\u5c71\u897f\u534e\u745e\u7164\u4e1a\u6709\u9650\u516c\u53f8)","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4097,"key":4097,"name":"\u534e\u745e\u5927\u53a620\u5c42"}]},"commentCount":{"object_id":9231,"comment":3},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{},"contact":{"id":2146,"name":"\u5218\u864e","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":97,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":2077,"contact_id":2146,"mobile":"18611132977","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9283,"case_id":9231,"engineer_id":5085,"assignment_status":3,"points":0,"percent":"0"},"assignments":[{"id":9283,"case_id":9231,"engineer_id":5085,"assignment_status":3,"points":0,"percent":"0","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":{},"implementRecordsCount":{},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u4e2d\u6b62","view_ticket":true,"bgcolor":"#6c757d"},{"id":9229,"client_id":89,"contact_id":501,"project_id":3976,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-20 18:00:00","closed_at":"","points":250,"deduct_points_from":1005,"created_by":5360,"created_at":"2026-03-19 14:33:03","updated_at":"2026-03-20 10:29:40","case_no":"IM260319002","description":"\u62db\u91d1\u77ff\u4e1a\u6570\u636e\u4e2d\u5fc3\u4e3b\u865a\u62df\u5316\u73af\u5883\u53ca\u5b58\u50a8\u6574\u7406\u62a5\u544a","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-20 10:29:40","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":3976,"key":3976,"name":"\u865a\u62df\u5316\u6269\u5bb9\uff0c\u6838\u5fc3\u7f51\u7edc\u6539\u9020"},"services":[{"id":275,"serial_no":"FA02","name":"\u6280\u672f\u65b9\u6848-\u4e8c\u7ea7\u6587\u6863","brand_id":"","type_id":"","description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15499,"case_id":9229,"service_id":275,"quantity":1,"service":{"id":275,"serial_no":"FA02","title":"\u6280\u672f\u65b9\u6848-\u4e8c\u7ea7\u6587\u6863","brand_id":"","type_id":"","description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":250,"points_off_time":0,"points_holiday":0,"brand":{},"type":{}}}],"deductSales":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":89,"key":89,"name":"\u5c71\u4e1c\u91d1\u8f6f\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8(\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8)","client_class":47,"logo":"","sales_rep":1005,"workingAddresses":[{"id":3922,"key":3922,"name":"\u5c71\u4e1c\u7701\u70df\u53f0\u5e02\u62db\u8fdc\u5e02:\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8"},{"id":3923,"key":3923,"name":"\u5c71\u4e1c\u62db\u8fdc\u5e02\u6e29\u6cc9\u8def264\u53f7\u62db\u91d1"}]},"commentCount":{"object_id":9229,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":501,"name":"\u5eb7\u78ca\u7530","email":"kanglt@dingtalk.com","sex":"M","department":"\u77ff\u4e1a\u4fe1\u606f\u4e2d\u5fc3","job_position":"\u8fd0\u7ef4\u5de5\u7a0b\u5e08","mobile":"","telephone":"8266009","telephone_area_code":"0535","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":89,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":3875,"contact_id":501,"mobile":"18053580127","mp_open_id":"oagch6WsjX__L0Ozxx8Pegmd6iM4"}],"contactKeyRoles":[{"id":137,"key":137,"name":"\u4f7f\u7528\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{},"lastAssignment":{"id":9281,"case_id":9229,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9281,"case_id":9229,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9229,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[{"id":314,"case_id":9229,"alarm_before":24,"is_remind":true,"time_at":"2026-03-21 19:00:00","users":[{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"}},{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09","sex":"F","department_id":1,"avatar":{"id":16,"user_id":1005,"name":"\/files\/cdn\/a57be577deb434\/avatar\/56876dde-37eb-39fc-853a-47eaef6510e5.png"}},{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"}}]}],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7523,"case_id":9229,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72142\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9232,"client_id":5,"contact_id":4907,"project_id":3150,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-20 10:00:00","closed_at":"","points":25,"deduct_points_from":1004,"created_by":5360,"created_at":"2026-03-20 10:25:50","updated_at":"2026-03-22 20:29:54","case_no":"IM260320003","description":"\u4e00\u5b63\u5ea6\u5de1\u68c0","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-22 20:29:54","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3150,"key":3150,"name":"2023\u5e74\u786c\u4ef6\u7eed\u4fdd-C"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15504,"case_id":9232,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0","sex":"M","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":5,"key":5,"name":"\u4e2d\u7535\u79d1\u592a\u529b\u901a\u4fe1\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":"","sales_rep":1004,"workingAddresses":[{"id":4210,"key":4210,"name":"\u4e16\u7eaa\u4e92\u8054M5"},{"id":4211,"key":4211,"name":"\u7406\u60f3\u56fd\u9645\u5927\u53a6"}]},"commentCount":{"object_id":9232,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4907,"name":"\u6881\u6d69","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":5,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5703,"contact_id":4907,"mobile":"15531218979","mp_open_id":"oagch6QazT4G9l1_pPsUbT2YPKv0"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9284,"case_id":9232,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9284,"case_id":9232,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9232,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7524,"case_id":9232,"reimbursementCount":{"implement_record_id":7524,"count":"70.17"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":70.17,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72084\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9228,"client_id":2762,"contact_id":6129,"project_id":3910,"last_engineer":1023,"case_type":2,"case_status":4,"start_at":"2026-03-19 09:30:00","closed_at":"","points":25,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-19 09:04:59","updated_at":"2026-03-20 10:29:44","case_no":"IM260319001","description":"\u670d\u52a1\u5668\u95ee\u9898\u5904\u7406","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-20 10:29:44","mp_submit_contact_id":"","attachment_id":"","need_push":false,"task_group_id":"","project":{"id":3910,"key":3910,"name":"33\u6240\u9ad8\u6027\u80fd\u9879\u76ee"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15498,"case_id":9228,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2762,"key":2762,"name":"\u4e0a\u6d77\u534e\u8baf\u7f51\u7edc\u7cfb\u7edf\u6709\u9650\u516c\u53f8(\u8fc7\u5355)","client_class":43,"logo":"","sales_rep":5087,"workingAddresses":[{"id":4263,"key":4263,"name":"33\u6240\u5730\u5740"}]},"commentCount":{"object_id":9228,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6129,"name":"\u5f20\u667a\u666e\uff0833\u6240\u8054\u7cfb\u4eba\uff09","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":2762,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6911,"contact_id":6129,"mobile":"13611367526","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{},"lastAssignment":{"id":9280,"case_id":9228,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9280,"case_id":9228,"engineer_id":1023,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9228,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7522,"case_id":9228,"reimbursementCount":{"implement_record_id":7522,"count":"98.78"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":98.78,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72142\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0"},{"id":9225,"client_id":1492,"contact_id":3683,"project_id":3810,"last_engineer":1023,"case_type":2,"case_status":5,"start_at":"2026-03-17 10:00:00","closed_at":"2026-03-23 09:46:01","points":25,"deduct_points_from":1005,"created_by":5360,"created_at":"2026-03-17 10:17:11","updated_at":"2026-03-23 09:46:01","case_no":"IM260317002","description":"\u6392\u67e5\u5b58\u50a8\u6545\u969c","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-17 22:24:12","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3810,"key":3810,"name":"NETAPP\u5b58\u50a8\u7eed\u4fdd\u670d\u52a1-2025\u5e74"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15523,"case_id":9225,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":1492,"key":1492,"name":"\u5317\u4eac\u8d1d\u745e\u548c\u5eb7\u751f\u7269\u6280\u672f\u6709\u9650\u516c\u53f8(\u5317\u4eac\u8d1d\u745e\u548c\u5eb7\u533b\u5b66\u68c0\u9a8c\u5b9e\u9a8c\u5ba4\u6709\u9650\u516c\u53f8)","client_class":47,"logo":"","sales_rep":1005,"workingAddresses":[{"id":4318,"key":4318,"name":"\u5317\u4eac\u5e02\u660c\u5e73\u533a:\u5317\u4eac\u8d1d\u745e\u548c\u5eb7\u751f\u7269\u6280\u672f\u6709\u9650\u516c\u53f8(\u603b\u90e8)"},{"id":4319,"key":4319,"name":"\u8d1d\u745e\u57fa\u56e0"}]},"commentCount":{"object_id":9225,"comment":4},"unreadComments":{},"attachment":"","salesRep":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":3683,"name":"\u5f20\u5ca9(\u6b64\u53f7\u7801\u6b63\u786e)","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":1492,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4421,"contact_id":3683,"mobile":"18611372856","mp_open_id":"oagch6aaO12vG7pBDYnHH8GRbxvc"}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{"id":8234,"client_id":1492,"contact_id":3683,"description":"","callback_date":"2026-03-23","created_by":5360,"created_at":"2026-03-23 09:46:01","updated_at":"2026-03-23 09:46:01","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":9225,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":3683,"name":"\u5f20\u5ca9(\u6b64\u53f7\u7801\u6b63\u786e)","email":"","sex":"M","department":"","job_position":"\u5de5\u7a0b\u5e08","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":1492,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9277,"case_id":9225,"engineer_id":1023,"assignment_status":2,"points":31,"percent":"1.25"},"assignments":[{"id":9277,"case_id":9225,"engineer_id":1023,"assignment_status":2,"points":31,"percent":"1.25","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9225,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7521,"case_id":9225,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":9224,"client_id":97,"contact_id":2146,"project_id":3778,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-03-17 10:00:00","closed_at":"2026-03-23 09:45:33","points":50,"deduct_points_from":5300,"created_by":5360,"created_at":"2026-03-17 10:01:57","updated_at":"2026-03-23 09:45:33","case_no":"IM260317001","description":"\u6df1\u4fe1\u670d\u8c03\u8bd5","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-17 22:18:36","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3778,"key":3778,"name":"\u6df1\u4fe1\u670d\u8d85\u878d\u5408\u65b0\u8d2d-G-2026"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15522,"case_id":9224,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":97,"key":97,"name":"\u534e\u745e\u4e16\u7eaa\u63a7\u80a1\u96c6\u56e2\u6709\u9650\u516c\u53f8(\u5c71\u897f\u534e\u745e\u7164\u4e1a\u6709\u9650\u516c\u53f8)","client_class":43,"logo":"","sales_rep":5300,"workingAddresses":[{"id":4097,"key":4097,"name":"\u534e\u745e\u5927\u53a620\u5c42"}]},"commentCount":{"object_id":9224,"comment":6},"unreadComments":{},"attachment":"","salesRep":{"id":5300,"key":5300,"name":"\u82cf\u6e05\u4e91"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":2146,"name":"\u5218\u864e","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":97,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":2077,"contact_id":2146,"mobile":"18611132977","mp_open_id":""}],"contactKeyRoles":[],"contactAttitude":{}},"callback":{"id":8233,"client_id":97,"contact_id":2146,"description":"","callback_date":"2026-03-20","created_by":5360,"created_at":"2026-03-23 09:45:33","updated_at":"2026-03-23 09:45:33","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":9224,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":2146,"name":"\u5218\u864e","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":"","client_id":97,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9276,"case_id":9224,"engineer_id":5085,"assignment_status":2,"points":63,"percent":"1.25"},"assignments":[{"id":9276,"case_id":9224,"engineer_id":5085,"assignment_status":2,"points":63,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9224,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7520,"case_id":9224,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":9221,"client_id":89,"contact_id":501,"project_id":3976,"last_engineer":5248,"case_type":2,"case_status":5,"start_at":"2026-03-17 09:00:00","closed_at":"2026-03-23 09:44:55","points":50,"deduct_points_from":1005,"created_by":5360,"created_at":"2026-03-16 09:02:42","updated_at":"2026-03-23 09:44:55","case_no":"IM260316004","description":"\u6536\u96c6\u6570\u636e\u4e2d\u5fc3\u4fe1\u606f","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-19 15:28:07","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3976,"key":3976,"name":"\u865a\u62df\u5316\u6269\u5bb9\uff0c\u6838\u5fc3\u7f51\u7edc\u6539\u9020"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15521,"case_id":9221,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":89,"key":89,"name":"\u5c71\u4e1c\u91d1\u8f6f\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8(\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8)","client_class":47,"logo":"","sales_rep":1005,"workingAddresses":[{"id":3922,"key":3922,"name":"\u5c71\u4e1c\u7701\u70df\u53f0\u5e02\u62db\u8fdc\u5e02:\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8"},{"id":3923,"key":3923,"name":"\u5c71\u4e1c\u62db\u8fdc\u5e02\u6e29\u6cc9\u8def264\u53f7\u62db\u91d1"}]},"commentCount":{"object_id":9221,"comment":6},"unreadComments":{},"attachment":"","salesRep":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09"},"lastEngineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99","sex":"M","department_id":2,"avatar":{"id":135,"user_id":5248,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b4458545-7f88-3479-97be-6f43b2b50454.png"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":501,"name":"\u5eb7\u78ca\u7530","email":"kanglt@dingtalk.com","sex":"M","department":"\u77ff\u4e1a\u4fe1\u606f\u4e2d\u5fc3","job_position":"\u8fd0\u7ef4\u5de5\u7a0b\u5e08","mobile":"","telephone":"8266009","telephone_area_code":"0535","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":89,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":3875,"contact_id":501,"mobile":"18053580127","mp_open_id":"oagch6WsjX__L0Ozxx8Pegmd6iM4"}],"contactKeyRoles":[{"id":137,"key":137,"name":"\u4f7f\u7528\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":8232,"client_id":89,"contact_id":501,"description":"","callback_date":"2026-03-20","created_by":5360,"created_at":"2026-03-23 09:44:54","updated_at":"2026-03-23 09:44:54","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":9221,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":501,"name":"\u5eb7\u78ca\u7530","email":"kanglt@dingtalk.com","sex":"M","department":"\u77ff\u4e1a\u4fe1\u606f\u4e2d\u5fc3","job_position":"\u8fd0\u7ef4\u5de5\u7a0b\u5e08","mobile":"","telephone":"8266009","telephone_area_code":"0535","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":89,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9273,"case_id":9221,"engineer_id":5248,"assignment_status":2,"points":63,"percent":"1.25"},"assignments":[{"id":9273,"case_id":9221,"engineer_id":5248,"assignment_status":2,"points":63,"percent":"1.25","engineer":{"id":5248,"key":5248,"name":"\u6587\u4f73\u9f99"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9221,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7519,"case_id":9221,"reimbursementCount":{"implement_record_id":7519,"count":"1009.35"}}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":1009.35,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":9219,"client_id":89,"contact_id":501,"project_id":3976,"last_engineer":1023,"case_type":2,"case_status":5,"start_at":"2026-03-17 09:00:00","closed_at":"2026-03-23 09:44:23","points":50,"deduct_points_from":1005,"created_by":5360,"created_at":"2026-03-16 09:02:28","updated_at":"2026-03-23 09:44:23","case_no":"IM260316002","description":"\u6536\u96c6\u6570\u636e\u4e2d\u5fc3\u4fe1\u606f","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-03-17 22:20:48","mp_submit_contact_id":"","attachment_id":"","need_push":true,"task_group_id":"","project":{"id":3976,"key":3976,"name":"\u865a\u62df\u5316\u6269\u5bb9\uff0c\u6838\u5fc3\u7f51\u7edc\u6539\u9020"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15520,"case_id":9219,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":89,"key":89,"name":"\u5c71\u4e1c\u91d1\u8f6f\u79d1\u6280\u80a1\u4efd\u6709\u9650\u516c\u53f8(\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8)","client_class":47,"logo":"","sales_rep":1005,"workingAddresses":[{"id":3922,"key":3922,"name":"\u5c71\u4e1c\u7701\u70df\u53f0\u5e02\u62db\u8fdc\u5e02:\u62db\u91d1\u77ff\u4e1a\u80a1\u4efd\u6709\u9650\u516c\u53f8"},{"id":3923,"key":3923,"name":"\u5c71\u4e1c\u62db\u8fdc\u5e02\u6e29\u6cc9\u8def264\u53f7\u62db\u91d1"}]},"commentCount":{"object_id":9219,"comment":6},"unreadComments":{},"attachment":"","salesRep":{"id":1005,"key":1005,"name":"\u8d75\u660e\uff08\u9500\u552e\u4eba\u5458\uff09"},"lastEngineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065","sex":"M","department_id":2,"avatar":{"id":4,"user_id":1023,"name":"\/files\/cdn\/a57be577deb434\/avatar\/1023.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":501,"name":"\u5eb7\u78ca\u7530","email":"kanglt@dingtalk.com","sex":"M","department":"\u77ff\u4e1a\u4fe1\u606f\u4e2d\u5fc3","job_position":"\u8fd0\u7ef4\u5de5\u7a0b\u5e08","mobile":"","telephone":"8266009","telephone_area_code":"0535","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":89,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":3875,"contact_id":501,"mobile":"18053580127","mp_open_id":"oagch6WsjX__L0Ozxx8Pegmd6iM4"}],"contactKeyRoles":[{"id":137,"key":137,"name":"\u4f7f\u7528\u51b3\u7b56\u4eba"}],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":8231,"client_id":89,"contact_id":501,"description":"","callback_date":"2026-03-23","created_by":5360,"created_at":"2026-03-23 09:44:23","updated_at":"2026-03-23 09:44:23","implement_id":"","satisfaction_score":10,"skill_score":10,"case_id":9219,"mp_submit_contact_id":"","createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":501,"name":"\u5eb7\u78ca\u7530","email":"kanglt@dingtalk.com","sex":"M","department":"\u77ff\u4e1a\u4fe1\u606f\u4e2d\u5fc3","job_position":"\u8fd0\u7ef4\u5de5\u7a0b\u5e08","mobile":"","telephone":"8266009","telephone_area_code":"0535","telephone_extension_number":"","contact_type":"1","contact_attitude":2,"client_id":89,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9271,"case_id":9219,"engineer_id":1023,"assignment_status":2,"points":63,"percent":"1.25"},"assignments":[{"id":9271,"case_id":9219,"engineer_id":1023,"assignment_status":2,"points":63,"percent":"1.25","engineer":{"id":1023,"key":1023,"name":"\u5468\u5b50\u5065"}}],"preSalesCount":{},"implementRecordsCount":{"case_id":9219,"count":1},"notAcceptAssignment":{},"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":"","selfImplementRecordsCount":"","preSales":[],"implementRecords":[{"id":7518,"case_id":9219,"reimbursementCount":""}],"taskGroup":"","caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"}],"countList":[{"key":1,"value":0},{"key":2,"value":1},{"key":3,"value":4},{"key":4,"value":11},{"key":5,"value":6722},{"key":6,"value":114}],"can_create":true,"can_view_ticket":true,"imelement_count":7028,"pre_sales_count":0,"pagenation":{"totalcount":6852,"thispage":1,"pagesize":20},"can_create_reimbursement":true},"status":1,"msg":[{"name":"success","success":"\u6210\u529f\u83b7\u53d6\u6570\u636e","error":""}],"mod":0,"ip":"221.216.117.25","ua":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10.15; rv:151.0) Gecko\/20100101 Firefox\/151.0"}', FALSE, '2026-06-17 15:59:56', 345001984) RETURNING "id" |