20:31:39.545 | trace | yii\base\Application::bootstrap | Bootstrap with yii\log\Dispatcher |
20:31:39.545 | trace | yii\base\Module::getModule | Loading module: debug |
20:31:39.545 | trace | yii\base\Application::bootstrap | Bootstrap with yii\debug\Module::bootstrap() |
20:31:39.545 | trace | yii\redis\Connection::open | Opening redis DB connection: redis.server.local:6379, database=1 |
20:31:39.545 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: SELECT |
20:31:39.545 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.546 | trace | yii\base\Module::getModule | Loading module: gii |
20:31:39.546 | trace | yii\base\Application::bootstrap | Bootstrap with yii\gii\Module::bootstrap() |
20:31:39.546 | trace | yii\web\UrlManager::parseRequest | No matching URL rules. Using default URL parsing logic. |
20:31:39.546 | trace | yii\web\Application::handleRequest | Route requested: 'v2/case/get-edit' |
20:31:39.546 | trace | yii\base\Module::getModule | Loading module: v2 |
20:31:39.546 | info | yii\web\Session::open | Session started |
20:31:39.547 | info | yii\db\Connection::open | Opening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta |
20:31:39.549 | info | yii\db\Command::query | SELECT * FROM "global"."vw_user_login" WHERE "access_token"='oTtlK_p5ZOBpvQJd1tf5AoUbRaTdQ7qH' |
20:31:39.552 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.552 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
20:31:39.553 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.553 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
20:31:39.554 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1000 |
20:31:39.556 | trace | yii\base\Controller::runAction | Route to run: v2/case/get-edit |
20:31:39.556 | trace | yii\base\InlineAction::runWithParams | Running action: app\modules\v2\controllers\CaseController::actionGetEdit() |
20:31:39.556 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_cases" WHERE "id"='8281' |
20:31:39.559 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id"=3811 |
20:31:39.562 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id"=8281 |
20:31:39.563 | info | yii\db\Command::query | SELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id"=240 |
20:31:39.564 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id"=8281 |
20:31:39.565 | info | yii\db\Command::query | SELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id"=240 |
20:31:39.566 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33 |
20:31:39.566 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id"=1 |
20:31:39.567 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1004 |
20:31:39.567 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1000 |
20:31:39.568 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=10 |
20:31:39.568 | info | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id"=1000) |
20:31:39.569 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id"=2815 |
20:31:39.575 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id"=2815 |
20:31:39.585 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id"=4114) |
20:31:39.590 | info | yii\db\Command::query | SELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id"=8281) GROUP BY "object_id" |
20:31:39.622 | info | yii\db\Command::query | SELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1000 AND is_read = false) AND ("object_id"=8281) GROUP BY "object_id" |
20:31:39.651 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id"=2815 |
20:31:39.652 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=1004 |
20:31:39.653 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=5085 |
20:31:39.653 | info | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id"=5085) |
20:31:39.653 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=2 |
20:31:39.654 | info | yii\db\Command::query | SELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id"=6014 |
20:31:39.655 | info | yii\db\Command::query | SELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2 |
20:31:39.656 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id"=6014 |
20:31:39.657 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id"=6014 |
20:31:39.657 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (1, 2, 197, 199, 377)) ORDER BY "sort" |
20:31:39.658 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id"=6014 |
20:31:39.659 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (1, 2, 197, 199, 377)) ORDER BY "sort" |
20:31:39.659 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id"=8281 |
20:31:39.661 | info | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id"=8281 ORDER BY "assigned_at" DESC |
20:31:39.662 | info | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id"=8281 ORDER BY "assigned_at" DESC |
20:31:39.664 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=5085 |
20:31:39.664 | info | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id"=8281) |
20:31:39.665 | info | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id"=8281) |
20:31:39.667 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id"=8281 GROUP BY "case_id" |
20:31:39.668 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id"=8281 GROUP BY "case_id" |
20:31:39.670 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id"=8281) |
20:31:39.671 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id"=8281) |
20:31:39.672 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=1000) AND ("assignment_status"=1)) AND ("case_id"=8281) ORDER BY "assigned_at" DESC |
20:31:39.674 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id"=8281) |
20:31:39.676 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id"=8281) |
20:31:39.679 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id"=8281 |
20:31:39.679 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1000) AND ("case_id"=8281) GROUP BY "case_id" |
20:31:39.680 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1000) AND ("case_id"=8281) GROUP BY "case_id" |
20:31:39.682 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id"=8281 |
20:31:39.683 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id"=8281 |
20:31:39.684 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_task_groups" WHERE "id"=200 |
20:31:39.685 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id"=8281 |
20:31:39.686 | info | yii\db\Command::query | SELECT "user_id" FROM "a57be577deb434"."tbl_user_role_change_logs" "urcl" LEFT JOIN "a57be577deb434"."tbl_users" "u" ON urcl.user_id = u.id WHERE ("role_name"='Engineer') AND (((start_from < end_at) or end_at is null)) AND (tsrange(start_from::TIMESTAMP, end_at::TIMESTAMP, '[)') && '[2025-07-17 20:31:39, 2025-07-17 20:31:39]'::tsrange) GROUP BY "user_id", "pinyin1", "namecut1", "pinyin2", "namecut2", "pinyin3", "namecut3", "pinyin4", "namecut4" ORDER BY
pinyin1 nulls first, namecut1 nulls first,
pinyin2 nulls first, namecut2 nulls first,
pinyin3 nulls first, namecut3 nulls first,
pinyin4 nulls first, namecut4 nulls first |
20:31:39.688 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.689 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
20:31:39.689 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.690 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.691 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_engineer_group_relationships" WHERE "engineer_id" IN (1017, 5085, 1001, 5248, 1015, 1022, 5296, 1023) |
20:31:39.692 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.692 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
20:31:39.692 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_engineer_groups" WHERE "id"=1 |
20:31:39.693 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.693 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
20:31:39.693 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.695 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking permission: deleteCase |
20:31:39.695 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: TechDirector |
20:31:39.695 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: SalesDirector |
20:31:39.695 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: 电话销售 |
20:31:39.695 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: CommercialAttache |
20:31:39.695 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: Admin |
20:31:39.695 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
20:31:39.695 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
20:31:39.695 | info | yii\db\Command::query | INSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "version_code", "url", "request", "response", "php_error", "time") VALUES (200, 'a57be577deb434', 1000, 0, 264, 'v2/case/get-edit', '{"access_token":"oTtlK_p5ZOBpvQJd1tf5AoUbRaTdQ7qH","device_type":"0","version_code":"264","id":"8281","token":"1a7b7d0479e54e3127b3dad4108bef8e","posttime":"1752755500"}', '{"code":200,"data":{"model":{"id":8281,"client_id":2815,"contact_id":6014,"project_id":3811,"last_engineer":5085,"case_type":1,"case_status":2,"start_at":"2025-07-17 09:00:00","closed_at":"","points":38,"deduct_points_from":1004,"created_by":1000,"created_at":"2025-07-16 21:28:26","updated_at":"2025-07-16 21:28:26","case_no":"PS250716001","description":"","spent_time":"1 hour","alarm_before":"00:30:00","suspend_at":"","completed_at":"","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":200,"project":{"id":3811,"key":3811,"name":"\u6ef4\u6ef4\u6253\u8f66"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":13473,"case_id":8281,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0","sex":"M","department_id":1},"createdBy":{"id":1000,"key":1000,"name":"\u66f9\u6c38\u751f","sex":"M","department_id":10,"department":{"id":10,"key":10,"name":"\u8f6f\u4ef6\u5f00\u53d1"},"avatar":{"id":1,"user_id":1000,"name":"\/files\/cdn\/a57be577deb434\/avatar\/aebf8dd5-5fe2-3ead-a020-c095fe4101e4.png"}},"client":{"id":2815,"key":2815,"name":"\u4e2d\u56fd\u9ec4\u91d1","client_class":47,"logo":null,"sales_rep":1004,"workingAddresses":[{"id":4114,"key":4114,"name":"\u7a7a\u519b\u6307\u6325\u5b66\u9662"}]},"commentCount":{"object_id":8281,"comment":1},"unreadComments":null,"attachment":null,"salesRep":{"id":1004,"key":1004,"name":"\u4f0a\u5cfb\u8fb0"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/3b53061b-3148-3c6a-a16d-763f381ad1b6.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":6014,"name":"\u51e4\u59d0","email":"","sex":"F","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2815,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6798,"contact_id":6014,"mobile":"13078945632","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":null,"lastAssignment":{"id":8323,"case_id":8281,"engineer_id":5085,"assignment_status":1,"points":0,"percent":"0"},"assignments":[{"id":8323,"case_id":8281,"engineer_id":5085,"assignment_status":1,"points":0,"percent":"0","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":null,"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[],"taskGroup":{"id":200,"key":200,"name":"\u4e0b\u8f66\u4ed8\u8d39"},"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u552e\u524d\u54a8\u8be2","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u63d0\u524d30\u5206\u949f","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5206\u914d\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#ffc107"},"options":[{"key":"Cases[case_type]","name":"Case\u7c7b\u578b","value":[{"key":1,"name":"\u552e\u524d\u54a8\u8be2"},{"key":2,"name":"\u5b9e\u65bd\u670d\u52a1"}]},{"key":"Cases[spent_time]","name":"\u8ba1\u5212\u7528\u65f6","value":[{"key":"1 hour","name":"1\u5c0f\u65f6"},{"key":"2 hour","name":"2\u5c0f\u65f6"},{"key":"3 hour","name":"3\u5c0f\u65f6"},{"key":"4 hour","name":"4\u5c0f\u65f6"},{"key":"5 hour","name":"5\u5c0f\u65f6"},{"key":"6 hour","name":"6\u5c0f\u65f6"},{"key":"7 hour","name":"7\u5c0f\u65f6"},{"key":"8 hour","name":"8\u5c0f\u65f6"},{"key":"9 hour","name":"9\u5c0f\u65f6"},{"key":"10 hour","name":"10\u5c0f\u65f6"},{"key":"11 hour","name":"11\u5c0f\u65f6"},{"key":"12 hour","name":"12\u5c0f\u65f6"},{"key":"24 hour","name":"1\u5929"},{"key":"48 hour","name":"2\u5929"},{"key":"72 hour","name":"3\u5929"},{"key":"96 hour","name":"4\u5929"},{"key":"120 hour","name":"5\u5929"}]},{"key":"Cases[alarm_before]","name":"\u63d0\u9192\u65f6\u95f4","value":[{"key":"","name":"\u65e0"},{"key":"00:05:00","name":"\u63d0\u524d5\u5206\u949f"},{"key":"00:15:00","name":"\u63d0\u524d15\u5206\u949f"},{"key":"00:30:00","name":"\u63d0\u524d30\u5206\u949f"},{"key":"01:00:00","name":"\u63d0\u524d1\u5c0f\u65f6"},{"key":"02:00:00","name":"\u63d0\u524d2\u5c0f\u65f6"},{"key":"24:00:00","name":"\u63d0\u524d1\u5929"},{"key":"48:00:00","name":"\u63d0\u524d2\u5929"},{"key":"168:00:00","name":"\u63d0\u524d7\u5929"}]},{"key":"Cases[last_engineer]","name":"\u5de5\u7a0b\u5e08","value":[{"key":1017,"name":"\u8f66\u660e\u98de (\u5168\u4f53)"},{"key":5085,"name":"\u970d\u4e1c\u9633 (\u5168\u4f53)"},{"key":1001,"name":"\u5218\u4eba\u8bda (\u5168\u4f53)"},{"key":5248,"name":"\u6587\u4f73\u9f99 (\u5168\u4f53)"},{"key":1015,"name":"\u5434\u660a (\u5168\u4f53)"},{"key":1022,"name":"\u5f90\u7855 (\u5168\u4f53)"},{"key":5296,"name":"\u8d75\u5b87 (\u5168\u4f53)"},{"key":1023,"name":"\u5468\u5b50\u5065 (\u5168\u4f53)"}]}]},"status":1,"msg":[{"name":"success","success":"\u6210\u529f\u83b7\u53d6\u6570\u636e","error":""}]}', FALSE, '2025-07-17 20:31:39') RETURNING "id" |