ConfigurationRequestLogsProfilingDatabaseAsset BundlesMailTimeline
69427db0592ad: POST https://beta.jinchangxiao.com/v2/case/of-client at 2025-12-17 05:53:52 pm by 39.144.79.213

Log Messages

总计98条数据
TimeLevelCategoryMessage
 
17:53:52.364traceyii\base\Application::bootstrapBootstrap with yii\log\Dispatcher
17:53:52.364traceyii\base\Module::getModuleLoading module: debug
17:53:52.364traceyii\base\Application::bootstrapBootstrap with yii\debug\Module::bootstrap()
17:53:52.365traceyii\redis\Connection::openOpening redis DB connection: redis.server.local:6379, database=1
17:53:52.365traceyii\redis\Connection::executeCommandExecuting Redis Command: SELECT
17:53:52.366traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.367traceyii\base\Module::getModuleLoading module: gii
17:53:52.367traceyii\base\Application::bootstrapBootstrap with yii\gii\Module::bootstrap()
17:53:52.368traceyii\web\UrlManager::parseRequestNo matching URL rules. Using default URL parsing logic.
17:53:52.368traceyii\web\Application::handleRequestRoute requested: 'v2/case/of-client'
17:53:52.368traceyii\base\Module::getModuleLoading module: v2
17:53:52.368infoyii\web\Session::openSession started
17:53:52.369infoyii\db\Connection::openOpening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta
17:53:52.375infoyii\db\Command::querySELECT * FROM "global"."vw_user_login" WHERE "access_token"='GyQCDSxxUIq_MDcFvrRqAhndTAObPJc9'
17:53:52.379traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.380traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:53:52.380traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.380traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:53:52.380infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1000
17:53:52.387traceyii\base\Controller::runActionRoute to run: v2/case/of-client
17:53:52.387traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.399traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: Admin
17:53:52.399traceyii\base\InlineAction::runWithParamsRunning action: app\modules\v2\controllers\CaseController::actionOfClient()
17:53:52.400infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_clients" WHERE ("id"='982') AND ("deleted"=FALSE)
17:53:52.404traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.404traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:53:52.404traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.406traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:53:52.407traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.408traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.410infoyii\db\Command::querySELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("cccr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000))) AND ("c"."client_id"=982) GROUP BY "c"."id" ORDER BY "updated_at" DESC, "c"."updated_at" DESC) "c"
17:53:52.438infoyii\db\Command::querySELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("cccr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000))) AND ("c"."client_id"=982) GROUP BY "c"."id" ORDER BY "updated_at" DESC, "c"."updated_at" DESC LIMIT 10
17:53:52.454infoyii\db\Command::querySELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (1018, 1111)
17:53:52.456infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)
17:53:52.462infoyii\db\Command::querySELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (273, 240, 233)
17:53:52.491infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)
17:53:52.502infoyii\db\Command::querySELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (273, 240, 233)
17:53:52.511infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33
17:53:52.521infoyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id" IN (1, 9)
17:53:52.530infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1001
17:53:52.530infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 5309)
17:53:52.531infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (4, 1)
17:53:52.532infoyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (1001, 5309))
17:53:52.533infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id"=982
17:53:52.533infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id"=982
17:53:52.534infoyii\db\Command::querySELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id"=3809)
17:53:52.535infoyii\db\Command::querySELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)) GROUP BY "object_id"
17:53:52.588infoyii\db\Command::querySELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1000 AND is_read = false) AND ("object_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)) GROUP BY "object_id"
17:53:52.627infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id"=982
17:53:52.629infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=1001
17:53:52.630infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 5309)
17:53:52.630infoyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (1001, 5309))
17:53:52.631infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (4, 1)
17:53:52.631infoyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (3899, 3736, 3890, 3877)
17:53:52.632infoyii\db\Command::querySELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2
17:53:52.633infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id" IN (3736, 3877, 3890, 3899)
17:53:52.634infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (3736, 3877, 3890, 3899)
17:53:52.635infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (1, 2, 226, 164, 142, 165, 181, 185, 191, 184, 189, 197, 199, 349, 369, 377, 323, 333)) ORDER BY "sort"
17:53:52.638infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (3736, 3877, 3890, 3899)
17:53:52.638infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (1, 2, 226, 164, 142, 165, 181, 185, 191, 184, 189, 197, 199, 349, 369, 377, 323, 333)) ORDER BY "sort"
17:53:52.639infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)
17:53:52.665infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 5309)
17:53:52.666infoyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (3642, 3890, 3736, 3899, 3877)
17:53:52.666infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_qnas" WHERE "callback_record" IN (4136, 4157, 4161, 3878, 4164, 4099, 4112, 4178, 4199, 4121)
17:53:52.674infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_questionnaires" WHERE "id"=11
17:53:52.678infoyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724) ORDER BY "assigned_at" DESC
17:53:52.681infoyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724) ORDER BY "assigned_at" DESC
17:53:52.683infoyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 5309)
17:53:52.684infoyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724))
17:53:52.690infoyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724))
17:53:52.707infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)) GROUP BY "case_id"
17:53:52.716infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=FALSE) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)) GROUP BY "case_id"
17:53:52.722infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724))
17:53:52.723infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724))
17:53:52.726infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=1000) AND ("assignment_status"=1)) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)) ORDER BY "assigned_at" DESC
17:53:52.727infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724))
17:53:52.732infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "extension", "path", "orig_name" FROM "a57be577deb434"."tbl_attachments" WHERE "id" IN (9579, 9644)
17:53:52.738infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724))
17:53:52.742infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)
17:53:52.743infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_receivers" WHERE "remind_date_id"=3
17:53:52.744infoyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1001
17:53:52.744infoyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id"=1001)
17:53:52.745infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1000) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)) GROUP BY "case_id"
17:53:52.746infoyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1000) AND ("case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)) GROUP BY "case_id"
17:53:52.749infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)
17:53:52.750infoyii\db\Command::querySELECT "pre_sales_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("pre_sales_id"=1497) GROUP BY "pre_sales_id"
17:53:52.753infoyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)
17:53:52.756infoyii\db\Command::querySELECT "implement_record_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("implement_record_id" IN (3380, 3657, 3630, 3682, 3669)) GROUP BY "implement_record_id"
17:53:52.765infoyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (5069, 5051, 5039, 5030, 5027, 5001, 4996, 4985, 4975, 4724)
17:53:52.776traceuranus\rbac\DbManager::checkAccessFromCacheChecking permission: deleteCase
17:53:52.776traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: TechDirector
17:53:52.776traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: SalesDirector
17:53:52.776traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: ProjectManager
17:53:52.776traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: 电话销售
17:53:52.776traceuranus\rbac\DbManager::checkAccessFromCacheChecking role: Admin
17:53:52.777traceyii\redis\Connection::executeCommandExecuting Redis Command: GET
17:53:52.781traceyii\redis\Connection::executeCommandExecuting Redis Command: MGET
17:53:52.789infoyii\db\Command::queryINSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "version_code", "url", "request", "response", "php_error", "time") VALUES (200, 'a57be577deb434', 1000, 2, 1153, 'v2/case/of-client', '{"access_token":"GyQCDSxxUIq_MDcFvrRqAhndTAObPJc9","device_type":"2","id":"982","posttime":"1765965184","token":"0825b3bbe69a2c428001954abac4dc67","version_code":"1153"}', '{"code":200,"data":{"list":[{"id":5069,"client_id":982,"contact_id":null,"project_id":1018,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-03-04 11:00:00","closed_at":"2022-03-09 19:45:54","points":38,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-03-04 11:36:27","updated_at":"2022-03-09 19:45:54","case_no":"IM220304003","description":"","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2022-03-04 11:43:46","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":1018,"key":1018,"name":"\u89c6\u9891\u534f\u4f5c\u53ca\u5373\u65f6\u901a\u8baf\u878d\u5408\u65b9\u6848"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":6735,"case_id":5069,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":5069,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":null,"callback":{"id":4199,"client_id":982,"contact_id":3642,"description":"","callback_date":"2022-03-09","created_by":1001,"created_at":"2022-03-09 19:45:54","updated_at":"2022-03-09 19:45:54","implement_id":null,"satisfaction_score":4,"skill_score":4,"case_id":5069,"mp_submit_contact_id":null,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3642,"name":"\u5218\u4eba\u8bda","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u4e0d\u6ee1\u610f","skill_score_display":"\u4e0d\u6ee1\u610f"},"lastAssignment":{"id":5116,"case_id":5069,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1"},"assignments":[{"id":5116,"case_id":5069,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":null,"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[{"id":3,"case_id":5069,"alarm_before":2,"is_remind":true,"time_at":"2023-07-15 19:00:00","users":[{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}}]}],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":5051,"client_id":982,"contact_id":3899,"project_id":1111,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-02-22 23:00:00","closed_at":"2022-02-22 21:58:34","points":38,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-02-22 21:48:03","updated_at":"2022-02-22 21:58:34","case_no":"IM220222005","description":"\u601d\u79d1\u4ea4\u6362\u673a\u56fa\u4ef6\u5347\u7ea7","spent_time":"1 hour","alarm_before":"01:00:00","suspend_at":"","completed_at":"2022-02-22 21:49:11","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":6686,"case_id":5051,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":5051,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":{"id":3899,"name":"\u960e\u603b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4717,"contact_id":3899,"mobile":"18910031050","mp_open_id":"oagch6XhQAzooO9CnKv25hXm1Az0"}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":4178,"client_id":982,"contact_id":3899,"description":"","callback_date":"2022-02-22","created_by":1001,"created_at":"2022-02-22 21:56:24","updated_at":"2022-02-22 21:56:24","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":5051,"mp_submit_contact_id":3899,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3899,"name":"\u960e\u603b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5098,"case_id":5051,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1"},"assignments":[{"id":5098,"case_id":5051,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":5051,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[{"id":12140,"object_type":25,"object_id":5051,"attachment_id":9644,"attachment":{"id":9644,"key":9644,"name":"aaa8c452-796e-32b2-94c4-a310380a27be","extension":"png","path":"\/v2\/attachment\/view\/GyQCDSxxUIq_MDcFvrRqAhndTAObPJc9\/aaa8c452-796e-32b2-94c4-a310380a27be\/20220222214801.png","orig_name":"20220222214801.png"}}],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":3682,"case_id":5051,"reimbursementCount":null}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8bc4\u4ef7","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d1\u5c0f\u65f6","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":5039,"client_id":982,"contact_id":3736,"project_id":1111,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-02-16 15:00:00","closed_at":"2022-02-15 16:21:43","points":38,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-02-15 16:19:10","updated_at":"2022-02-15 16:21:43","case_no":"IM220215003","description":"Pa\u9632\u706b\u5899\u5b89\u88c5","spent_time":"1 hour","alarm_before":"00:30:00","suspend_at":"","completed_at":"2022-02-15 16:20:47","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":6657,"case_id":5039,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":5039,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":{"id":3736,"name":"\u738b\u5bb8","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4539,"contact_id":3736,"mobile":"18601061982","mp_open_id":"oagch6X8-AywlHR0i_iuPt9cYTtc"}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":4164,"client_id":982,"contact_id":3736,"description":"","callback_date":"2022-02-15","created_by":1001,"created_at":"2022-02-15 16:21:30","updated_at":"2022-02-15 16:21:30","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":5039,"mp_submit_contact_id":3736,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3736,"name":"\u738b\u5bb8","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5086,"case_id":5039,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1"},"assignments":[{"id":5086,"case_id":5039,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":5039,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[{"id":5705,"object_type":25,"object_id":5039,"attachment_id":9579,"attachment":{"id":9579,"key":9579,"name":"8c295228-be92-35b7-a122-434ff9590ca6","extension":"png","path":"\/v2\/attachment\/view\/GyQCDSxxUIq_MDcFvrRqAhndTAObPJc9\/8c295228-be92-35b7-a122-434ff9590ca6\/20220215161909.png","orig_name":"20220215161909.png"}}],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":3669,"case_id":5039,"reimbursementCount":null}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8bc4\u4ef7","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d30\u5206\u949f","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":5030,"client_id":982,"contact_id":null,"project_id":1111,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-02-13 06:00:00","closed_at":"2022-02-15 09:24:20","points":38,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-02-12 07:30:33","updated_at":"2022-02-15 09:24:20","case_no":"IM220212001","description":"","spent_time":"4 hour","alarm_before":"02:00:00","suspend_at":"","completed_at":"2022-02-12 07:30:49","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":6653,"case_id":5030,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":5030,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":null,"callback":{"id":4161,"client_id":982,"contact_id":3642,"description":"","callback_date":"2022-02-15","created_by":1001,"created_at":"2022-02-15 09:23:21","updated_at":"2022-02-15 09:23:21","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":5030,"mp_submit_contact_id":null,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3642,"name":"\u5218\u4eba\u8bda","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5077,"case_id":5030,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1"},"assignments":[{"id":5077,"case_id":5030,"engineer_id":1001,"assignment_status":2,"points":38,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":null,"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u63d0\u524d2\u5c0f\u65f6","spent_time_display":"4\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":5027,"client_id":982,"contact_id":3890,"project_id":1111,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-02-12 10:00:00","closed_at":"2022-02-11 12:15:00","points":25,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-02-11 11:34:06","updated_at":"2022-02-11 12:15:00","case_no":"IM220211001","description":"\u89c6\u9891\u7cfb\u7edf\u5b89\u88c5","spent_time":"1 hour","alarm_before":"01:00:00","suspend_at":"","completed_at":"2022-02-11 11:38:51","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1\u3002"}],"caseServices":[{"id":6638,"case_id":5027,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1\u3002"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":5027,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":{"id":3890,"name":"\u5218\u82cf\u4eea","email":"","sex":"F","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4709,"contact_id":3890,"mobile":"13811185248","mp_open_id":"oagch6X9oKHYrKOTENZVweuS3nyc"}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":4157,"client_id":982,"contact_id":3890,"description":"","callback_date":"2022-02-11","created_by":1001,"created_at":"2022-02-11 11:56:39","updated_at":"2022-02-11 11:56:39","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":5027,"mp_submit_contact_id":3890,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3890,"name":"\u5218\u82cf\u4eea","email":"","sex":"F","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5074,"case_id":5027,"engineer_id":1001,"assignment_status":2,"points":25,"percent":"1"},"assignments":[{"id":5074,"case_id":5027,"engineer_id":1001,"assignment_status":2,"points":25,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":5027,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":3657,"case_id":5027,"reimbursementCount":null}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8bc4\u4ef7","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d1\u5c0f\u65f6","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":5001,"client_id":982,"contact_id":null,"project_id":1111,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-01-12 20:00:00","closed_at":"2022-01-14 21:03:31","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-01-12 20:03:02","updated_at":"2022-01-14 21:03:31","case_no":"IM220112005","description":"\u6d4b\u8bd5","spent_time":"1 hour","alarm_before":"24:00:00","suspend_at":"","completed_at":"2022-01-12 20:03:27","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":6598,"case_id":5001,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":5001,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":null,"callback":{"id":4136,"client_id":982,"contact_id":3642,"description":"","callback_date":"2022-01-14","created_by":1001,"created_at":"2022-01-14 21:02:57","updated_at":"2022-01-14 21:02:57","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":5001,"mp_submit_contact_id":null,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3642,"name":"\u5218\u4eba\u8bda","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5048,"case_id":5001,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1"},"assignments":[{"id":5048,"case_id":5001,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":null,"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u63d0\u524d1\u5929","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":4996,"client_id":982,"contact_id":3877,"project_id":1111,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-01-12 15:00:00","closed_at":"2022-01-11 16:28:02","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-01-11 16:26:15","updated_at":"2022-01-11 16:28:02","case_no":"IM220111005","description":"\u6d4b\u8bd5\u670d\u52a1","spent_time":"1 hour","alarm_before":"01:00:00","suspend_at":"","completed_at":"2022-01-11 16:27:06","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":6569,"case_id":4996,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":4996,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":{"id":3877,"name":"\u90a2\u603b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4695,"contact_id":3877,"mobile":"13501188916","mp_open_id":"oagch6ZfWSuCRKCWLA-sfd1svW_Q"}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":4121,"client_id":982,"contact_id":3877,"description":"","callback_date":"2022-01-11","created_by":1001,"created_at":"2022-01-11 16:27:52","updated_at":"2022-01-11 16:27:52","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":4996,"mp_submit_contact_id":3877,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3877,"name":"\u90a2\u603b","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[{"id":9690,"callback_record":4121,"question_id":11,"answer":"\u975e\u5e38\u8ba4\u771f","question":{"id":11,"question":"\u5ba2\u5b98\u6162\u8d70\uff0c\u8bf7\u60a8\u7559\u4e0b\u5b9d\u8d35\u610f\u89c1","order":1,"is_delete":false}}],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5043,"case_id":4996,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1"},"assignments":[{"id":5043,"case_id":4996,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":4996,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":3630,"case_id":4996,"reimbursementCount":null}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8bc4\u4ef7","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d1\u5c0f\u65f6","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":4985,"client_id":982,"contact_id":null,"project_id":1111,"last_engineer":1001,"case_type":1,"case_status":5,"start_at":"2022-01-08 19:00:00","closed_at":"2022-01-07 20:44:57","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-01-07 20:42:42","updated_at":"2022-01-07 20:44:57","case_no":"PS220107006","description":"\u552e\u524d\u54a8\u8be2","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2022-01-07 20:44:19","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":6548,"case_id":4985,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":4985,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":null,"callback":{"id":4112,"client_id":982,"contact_id":3642,"description":"","callback_date":"2022-01-07","created_by":1001,"created_at":"2022-01-07 20:44:46","updated_at":"2022-01-07 20:44:46","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":4985,"mp_submit_contact_id":null,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3642,"name":"\u5218\u4eba\u8bda","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[{"id":9688,"callback_record":4112,"question_id":11,"answer":"\u6d4b\u8bd5","question":{"id":11,"question":"\u5ba2\u5b98\u6162\u8d70\uff0c\u8bf7\u60a8\u7559\u4e0b\u5b9d\u8d35\u610f\u89c1","order":1,"is_delete":false}}],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5032,"case_id":4985,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1"},"assignments":[{"id":5032,"case_id":4985,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":{"case_id":4985,"count":1},"implementRecordsCount":null,"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[{"id":1497,"case_id":4985,"reimbursementCount":null}],"implementRecords":[],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u552e\u524d\u54a8\u8be2","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":4975,"client_id":982,"contact_id":null,"project_id":1111,"last_engineer":1001,"case_type":2,"case_status":5,"start_at":"2022-01-08 19:00:00","closed_at":"2022-01-06 20:37:11","points":150,"deduct_points_from":1001,"created_by":1001,"created_at":"2022-01-06 20:31:17","updated_at":"2022-01-06 20:37:11","case_no":"IM220106004","description":"","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2022-01-06 20:32:04","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":{"id":1111,"key":1111,"name":"\u4ebf\u8054\u89c6\u9891\u4f1a\u8bae\u7edf\u4e00\u901a\u8baf"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":6522,"case_id":4975,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"},"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":4975,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4,"avatar":{"id":2,"user_id":1001,"name":"\/files\/cdn\/a57be577deb434\/avatar\/9f73cfbd-bae6-3b50-b7ac-61b936c40727.png"},"department":{"id":4,"key":4,"name":"\u603b\u7ecf\u7406"}},"contact":null,"callback":{"id":4099,"client_id":982,"contact_id":3642,"description":"","callback_date":"2022-01-06","created_by":1001,"created_at":"2022-01-06 20:36:24","updated_at":"2022-01-06 20:36:24","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":4975,"mp_submit_contact_id":null,"createdBy":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"contact":{"id":3642,"name":"\u5218\u4eba\u8bda","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[{"id":9683,"callback_record":4099,"question_id":11,"answer":"\u633a\u597d","question":{"id":11,"question":"\u5ba2\u5b98\u6162\u8d70\uff0c\u8bf7\u60a8\u7559\u4e0b\u5b9d\u8d35\u610f\u89c1","order":1,"is_delete":false}}],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":5022,"case_id":4975,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1"},"assignments":[{"id":5022,"case_id":4975,"engineer_id":1001,"assignment_status":2,"points":150,"percent":"1","engineer":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"}}],"preSalesCount":null,"implementRecordsCount":null,"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"},{"id":4724,"client_id":982,"contact_id":null,"project_id":null,"last_engineer":5309,"case_type":2,"case_status":5,"start_at":"2021-10-12 10:30:00","closed_at":"2021-10-11 17:14:17","points":38,"deduct_points_from":1001,"created_by":5309,"created_at":"2021-10-11 17:00:06","updated_at":"2021-10-13 18:05:29","case_no":"IM211011006","description":"\u670d\u52a1\u5668\u574f\u4e86","spent_time":"1 hour","alarm_before":"01:00:00","suspend_at":"","completed_at":"2021-10-11 17:12:03","mp_submit_contact_id":null,"attachment_id":null,"need_push":true,"task_group_id":null,"project":null,"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":6025,"case_id":4724,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":5309,"key":5309,"name":"\u7518\u83b9\u83b9","sex":"F","department_id":1,"department":{"id":1,"key":1,"name":"\u9500\u552e\u90e8"},"avatar":{"id":146,"user_id":5309,"name":"\/files\/cdn\/a57be577deb434\/avatar\/496ea3ba-3c34-39fd-93ca-6f59a82353ea.png"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":4724,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":5309,"key":5309,"name":"\u7518\u83b9\u83b9","sex":"F","department_id":1,"avatar":{"id":146,"user_id":5309,"name":"\/files\/cdn\/a57be577deb434\/avatar\/496ea3ba-3c34-39fd-93ca-6f59a82353ea.png"},"department":{"id":1,"key":1,"name":"\u9500\u552e\u90e8"}},"contact":null,"callback":{"id":3878,"client_id":982,"contact_id":3642,"description":"","callback_date":"2021-10-11","created_by":5309,"created_at":"2021-10-11 17:12:38","updated_at":"2021-10-11 17:12:38","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":4724,"mp_submit_contact_id":null,"createdBy":{"id":5309,"key":5309,"name":"\u7518\u83b9\u83b9","sex":"F","department_id":1},"contact":{"id":3642,"name":"\u5218\u4eba\u8bda","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2},"callbackQnas":[{"id":9568,"callback_record":3878,"question_id":11,"answer":"\u5f88\u597d","question":{"id":11,"question":"\u5ba2\u5b98\u6162\u8d70\uff0c\u8bf7\u60a8\u7559\u4e0b\u5b9d\u8d35\u610f\u89c1","order":1,"is_delete":false}}],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":4774,"case_id":4724,"engineer_id":5309,"assignment_status":2,"points":38,"percent":"1"},"assignments":[{"id":4774,"case_id":4724,"engineer_id":5309,"assignment_status":2,"points":38,"percent":"1","engineer":{"id":5309,"key":5309,"name":"\u7518\u83b9\u83b9"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":4724,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":3380,"case_id":4724,"reimbursementCount":null}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d1\u5c0f\u65f6","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541"}],"pagenation":{"totalcount":151,"thispage":1,"pagesize":10},"can_create":true},"status":1,"msg":[{"name":"success","success":"\u6210\u529f\u83b7\u53d6\u6570\u636e","error":""}],"ip":"39.144.79.213","ua":"jinchangxiao\/2.3.151 (iPhone 12; iOS 26.1; Scale\/3.00)"}', FALSE, '2025-12-17 17:53:52') RETURNING "id"