| 15:33:21.739 | trace | yii\base\Application::bootstrap | Bootstrap with yii\log\Dispatcher |
| 15:33:21.739 | trace | yii\base\Module::getModule | Loading module: debug |
| 15:33:21.740 | trace | yii\base\Application::bootstrap | Bootstrap with yii\debug\Module::bootstrap() |
| 15:33:21.740 | trace | yii\redis\Connection::open | Opening redis DB connection: redis.server.local:6379, database=1 |
| 15:33:21.741 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: SELECT |
| 15:33:21.741 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.741 | info | time tracing start | 1782200001741906944 |
| 15:33:21.742 | trace | yii\web\UrlManager::parseRequest | No matching URL rules. Using default URL parsing logic. |
| 15:33:21.742 | trace | yii\web\Application::handleRequest | Route requested: 'v2/case/get-edit' |
| 15:33:21.742 | trace | yii\base\Module::getModule | Loading module: v2 |
| 15:33:21.744 | info | yii\web\Session::open | Session started |
| 15:33:21.745 | info | yii\db\Connection::open | Opening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta |
| 15:33:21.746 | info | yii\db\Command::query | SELECT * FROM "global"."vw_user_login" WHERE "access_token"='R8ScrIY1ab3sgHgv8KlMKFukwMtD6QYC' |
| 15:33:21.749 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.750 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
| 15:33:21.750 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.751 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
| 15:33:21.751 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1000 |
| 15:33:21.754 | trace | yii\base\Controller::runAction | Route to run: v2/case/get-edit |
| 15:33:21.754 | trace | yii\base\InlineAction::runWithParams | Running action: app\modules\v2\controllers\CaseController::actionGetEdit() |
| 15:33:21.754 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_cases" WHERE "id"='9269' |
| 15:33:21.758 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id"=1018 |
| 15:33:21.760 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id"=9269 |
| 15:33:21.761 | info | yii\db\Command::query | SELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id"=234 |
| 15:33:21.762 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id"=9269 |
| 15:33:21.763 | info | yii\db\Command::query | SELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id"=234 |
| 15:33:21.764 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33 |
| 15:33:21.765 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id"=1 |
| 15:33:21.766 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1001 |
| 15:33:21.767 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1000 |
| 15:33:21.767 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=10 |
| 15:33:21.768 | info | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id"=1000) |
| 15:33:21.768 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id"=982 |
| 15:33:21.774 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id"=982 |
| 15:33:21.775 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id"=3809) |
| 15:33:21.778 | info | yii\db\Command::query | SELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id"=9269) GROUP BY "object_id" |
| 15:33:21.830 | info | yii\db\Command::query | SELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1000 AND is_read = false) AND ("object_id"=9269) GROUP BY "object_id" |
| 15:33:21.861 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id"=982 |
| 15:33:21.864 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=1001 |
| 15:33:21.864 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1015 |
| 15:33:21.865 | info | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id"=1015) |
| 15:33:21.865 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=2 |
| 15:33:21.866 | info | yii\db\Command::query | SELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id"=3890 |
| 15:33:21.868 | info | yii\db\Command::query | SELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2 |
| 15:33:21.868 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id"=3890 |
| 15:33:21.869 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id"=3890 |
| 15:33:21.871 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (226, 165, 142, 197, 199, 377)) ORDER BY "sort" |
| 15:33:21.872 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id"=3890 |
| 15:33:21.872 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (226, 165, 142, 197, 199, 377)) ORDER BY "sort" |
| 15:33:21.873 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id"=9269 |
| 15:33:21.875 | info | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id"=9269 ORDER BY "assigned_at" DESC |
| 15:33:21.877 | info | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id"=9269 ORDER BY "assigned_at" DESC |
| 15:33:21.878 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=1015 |
| 15:33:21.879 | info | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id"=9269) |
| 15:33:21.880 | info | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id"=9269) |
| 15:33:21.883 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id"=9269) GROUP BY "case_id" |
| 15:33:21.884 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=FALSE) AND ("case_id"=9269) GROUP BY "case_id" |
| 15:33:21.887 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id"=9269) |
| 15:33:21.888 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id"=9269) |
| 15:33:21.890 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=1000) AND ("assignment_status"=1)) AND ("case_id"=9269) ORDER BY "assigned_at" DESC |
| 15:33:21.891 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id"=9269) |
| 15:33:21.895 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id"=9269) |
| 15:33:21.898 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id"=9269 |
| 15:33:21.899 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1000) AND ("case_id"=9269) GROUP BY "case_id" |
| 15:33:21.900 | info | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1000) AND ("case_id"=9269) GROUP BY "case_id" |
| 15:33:21.902 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id"=9269 |
| 15:33:21.903 | info | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id"=9269 |
| 15:33:21.905 | info | yii\db\Command::query | SELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_task_groups" WHERE "id"=106 |
| 15:33:21.905 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id"=9269 |
| 15:33:21.906 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.908 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.910 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.911 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking permission: deleteCase |
| 15:33:21.912 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: TechDirector |
| 15:33:21.912 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: SalesDirector |
| 15:33:21.912 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: ProjectManager |
| 15:33:21.912 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: 电话销售 |
| 15:33:21.912 | trace | uranus\rbac\DbManager::checkAccessFromCache | Checking role: Admin |
| 15:33:21.912 | info | yii\db\Command::query | SELECT "user_id" FROM "a57be577deb434"."tbl_user_role_change_logs" "urcl" LEFT JOIN "a57be577deb434"."tbl_users" "u" ON urcl.user_id = u.id WHERE ("role_name"='Engineer') AND (((start_from < end_at) or end_at is null)) AND (tsrange(start_from::TIMESTAMP, end_at::TIMESTAMP, '[)') && '[2026-06-23 15:33:21, 2026-06-23 15:33:21]'::tsrange) GROUP BY "user_id", "pinyin1", "namecut1", "pinyin2", "namecut2", "pinyin3", "namecut3", "pinyin4", "namecut4" ORDER BY
pinyin1 nulls first, namecut1 nulls first,
pinyin2 nulls first, namecut2 nulls first,
pinyin3 nulls first, namecut3 nulls first,
pinyin4 nulls first, namecut4 nulls first |
| 15:33:21.918 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.918 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
| 15:33:21.918 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_engineer_group_relationships" WHERE "engineer_id" IN (5085, 5248, 1015, 1022, 5064, 1023) |
| 15:33:21.919 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.919 | info | yii\db\Command::query | SELECT
d.nspname AS table_schema,
c.relname AS table_name,
a.attname AS column_name,
t.typname AS data_type,
a.attlen AS character_maximum_length,
pg_catalog.col_description(c.oid, a.attnum) AS column_comment,
a.atttypmod AS modifier,
a.attnotnull = false AS is_nullable,
CAST(pg_get_expr(ad.adbin, ad.adrelid) AS varchar) AS column_default,
coalesce(pg_get_expr(ad.adbin, ad.adrelid) ~ 'nextval',false) AS is_autoinc,
array_to_string((select array_agg(enumlabel) from pg_enum where enumtypid=a.atttypid)::varchar[],',') as enum_values,
CASE atttypid
WHEN 21 /*int2*/ THEN 16
WHEN 23 /*int4*/ THEN 32
WHEN 20 /*int8*/ THEN 64
WHEN 1700 /*numeric*/ THEN
CASE WHEN atttypmod = -1
THEN null
ELSE ((atttypmod - 4) >> 16) & 65535
END
WHEN 700 /*float4*/ THEN 24 /*FLT_MANT_DIG*/
WHEN 701 /*float8*/ THEN 53 /*DBL_MANT_DIG*/
ELSE null
END AS numeric_precision,
CASE
WHEN atttypid IN (21, 23, 20) THEN 0
WHEN atttypid IN (1700) THEN
CASE
WHEN atttypmod = -1 THEN null
ELSE (atttypmod - 4) & 65535
END
ELSE null
END AS numeric_scale,
CAST(
information_schema._pg_char_max_length(information_schema._pg_truetypid(a, t), information_schema._pg_truetypmod(a, t))
AS numeric
) AS size,
a.attnum = any (ct.conkey) as is_pkey
FROM
pg_class c
LEFT JOIN pg_attribute a ON a.attrelid = c.oid
LEFT JOIN pg_attrdef ad ON a.attrelid = ad.adrelid AND a.attnum = ad.adnum
LEFT JOIN pg_type t ON a.atttypid = t.oid
LEFT JOIN pg_namespace d ON d.oid = c.relnamespace
LEFT join pg_constraint ct on ct.conrelid=c.oid and ct.contype='p'
WHERE
a.attnum > 0 and t.typname != ''
and c.relname = 'tbl_engineer_group_relationships'
and d.nspname = 'a57be577deb434'
ORDER BY
a.attnum; |
| 15:33:21.945 | info | yii\db\Command::query | select
ct.conname as constraint_name,
a.attname as column_name,
fc.relname as foreign_table_name,
fns.nspname as foreign_table_schema,
fa.attname as foreign_column_name
from
(SELECT ct.conname, ct.conrelid, ct.confrelid, ct.conkey, ct.contype, ct.confkey, generate_subscripts(ct.conkey, 1) AS s
FROM pg_constraint ct
) AS ct
inner join pg_class c on c.oid=ct.conrelid
inner join pg_namespace ns on c.relnamespace=ns.oid
inner join pg_attribute a on a.attrelid=ct.conrelid and a.attnum = ct.conkey[ct.s]
left join pg_class fc on fc.oid=ct.confrelid
left join pg_namespace fns on fc.relnamespace=fns.oid
left join pg_attribute fa on fa.attrelid=ct.confrelid and fa.attnum = ct.confkey[ct.s]
where
ct.contype='f'
and c.relname='tbl_engineer_group_relationships'
and ns.nspname='a57be577deb434'
order by
fns.nspname, fc.relname, a.attnum |
| 15:33:21.953 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
| 15:33:21.953 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: SET |
| 15:33:21.955 | info | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_engineer_groups" WHERE "id"=1 |
| 15:33:21.958 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.959 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
| 15:33:21.960 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: GET |
| 15:33:21.960 | trace | yii\redis\Connection::executeCommand | Executing Redis Command: MGET |
| 15:33:21.961 | info | yii\db\Command::query | INSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "version_code", "url", "request", "response", "php_error", "time", "duration") VALUES (200, 'a57be577deb434', 1000, 6, 177, 'v2/case/get-edit', '{"id":"9269","posttime":"1782200001","access_token":"R8ScrIY1ab3sgHgv8KlMKFukwMtD6QYC","device_type":"6","version_code":"177","token":"26c409739df40fc09f9cd262147cff60"}', '{"code":200,"data":{"model":{"id":9269,"client_id":982,"contact_id":3890,"project_id":1018,"last_engineer":1015,"case_type":2,"case_status":2,"start_at":"2026-06-24 11:00:00","closed_at":"","points":50,"deduct_points_from":1001,"created_by":1000,"created_at":"2026-06-23 10:16:00","updated_at":"2026-06-23 10:16:00","case_no":"IM260623006","description":"","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":106,"project":{"id":1018,"key":1018,"name":"\u89c6\u9891\u534f\u4f5c\u53ca\u5373\u65f6\u901a\u8baf\u878d\u5408\u65b9\u6848"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15571,"case_id":9269,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda","sex":"M","department_id":4},"createdBy":{"id":1000,"key":1000,"name":"\u66f9\u6c38\u751f","sex":"M","department_id":10,"department":{"id":10,"key":10,"name":"\u8f6f\u4ef6\u5f00\u53d1"},"avatar":{"id":1,"user_id":1000,"name":"\/files\/cdn\/\/avatar\/618545c1-a2ce-3918-9d51-25924baf6d6f.jpg"}},"client":{"id":982,"key":982,"name":"\u4e2d\u56fd\u4fe1\u606f\u5b89\u5168\u7814\u7a76\u6240","client_class":1,"logo":null,"sales_rep":1001,"workingAddresses":[{"id":3809,"key":3809,"name":"\u5317\u4eac\u5e02\u6d77\u6dc0\u533a\u4e2d\u56fd\u4fe1\u606f\u901a\u4fe1\u7814\u7a76\u9662"}]},"commentCount":{"object_id":9269,"comment":1},"unreadComments":null,"attachment":null,"salesRep":{"id":1001,"key":1001,"name":"\u5218\u4eba\u8bda"},"lastEngineer":{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":3890,"name":"\u5218\u82cf\u4eea","email":"","sex":"F","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":982,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":4709,"contact_id":3890,"mobile":"13811185248","mp_open_id":"oagch6X9oKHYrKOTENZVweuS3nyc"}],"contactKeyRoles":[],"contactAttitude":null},"callback":null,"lastAssignment":{"id":9318,"case_id":9269,"engineer_id":1015,"assignment_status":1,"points":0,"percent":"0"},"assignments":[{"id":9318,"case_id":9269,"engineer_id":1015,"assignment_status":1,"points":0,"percent":"0","engineer":{"id":1015,"key":1015,"name":"\u5434\u660a"}}],"preSalesCount":null,"implementRecordsCount":null,"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[],"taskGroup":{"id":106,"key":106,"name":"2020\u5e742\u6708\u5f00\u53d1\u90e8\u4efb\u52a1"},"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":false,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":true,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5206\u914d\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#ffc107"},"options":[{"key":"Cases[case_type]","name":"Case\u7c7b\u578b","value":[{"key":1,"name":"\u552e\u524d\u54a8\u8be2"},{"key":2,"name":"\u5b9e\u65bd\u670d\u52a1"}]},{"key":"Cases[spent_time]","name":"\u8ba1\u5212\u7528\u65f6","value":[{"key":"1 hour","name":"1\u5c0f\u65f6"},{"key":"2 hour","name":"2\u5c0f\u65f6"},{"key":"3 hour","name":"3\u5c0f\u65f6"},{"key":"4 hour","name":"4\u5c0f\u65f6"},{"key":"5 hour","name":"5\u5c0f\u65f6"},{"key":"6 hour","name":"6\u5c0f\u65f6"},{"key":"7 hour","name":"7\u5c0f\u65f6"},{"key":"8 hour","name":"8\u5c0f\u65f6"},{"key":"9 hour","name":"9\u5c0f\u65f6"},{"key":"10 hour","name":"10\u5c0f\u65f6"},{"key":"11 hour","name":"11\u5c0f\u65f6"},{"key":"12 hour","name":"12\u5c0f\u65f6"},{"key":"24 hour","name":"1\u5929"},{"key":"48 hour","name":"2\u5929"},{"key":"72 hour","name":"3\u5929"},{"key":"96 hour","name":"4\u5929"},{"key":"120 hour","name":"5\u5929"}]},{"key":"Cases[alarm_before]","name":"\u63d0\u9192\u65f6\u95f4","value":[{"key":"","name":"\u65e0"},{"key":"00:05:00","name":"\u63d0\u524d5\u5206\u949f"},{"key":"00:15:00","name":"\u63d0\u524d15\u5206\u949f"},{"key":"00:30:00","name":"\u63d0\u524d30\u5206\u949f"},{"key":"01:00:00","name":"\u63d0\u524d1\u5c0f\u65f6"},{"key":"02:00:00","name":"\u63d0\u524d2\u5c0f\u65f6"},{"key":"24:00:00","name":"\u63d0\u524d1\u5929"},{"key":"48:00:00","name":"\u63d0\u524d2\u5929"},{"key":"168:00:00","name":"\u63d0\u524d7\u5929"}]},{"key":"Cases[last_engineer]","name":"\u5de5\u7a0b\u5e08","value":[{"key":5085,"name":"\u970d\u4e1c\u9633 (\u5168\u4f53)"},{"key":5248,"name":"\u6587\u4f73\u9f99 (\u5168\u4f53)"},{"key":1015,"name":"\u5434\u660a (\u5168\u4f53)"},{"key":1022,"name":"\u5f90\u7855 (\u5168\u4f53)"},{"key":5064,"name":"\u59da\u96ea\u7eaf (\u5168\u4f53)"},{"key":1023,"name":"\u5468\u5b50\u5065 (\u5168\u4f53)"}]}]},"status":1,"msg":[{"name":"success","success":"\u6210\u529f\u83b7\u53d6\u6570\u636e","error":""}],"ip":"39.156.194.178","ua":"jinchangxiao\/1.0.41 (HUAWEI Mate 60 BRA-AL00; HarmonyOS 6.1.0)"}', FALSE, '2026-06-23 15:33:21', 219006976) RETURNING "id" |