6a1cde8de4514: POST https://beta.jinchangxiao.com/vue/case/list at 2026-06-01 09:21:17 am by 221.216.117.119

Performance Profiling

Total processing time: 425 ms; Peak memory: 7.142 MB. Show Profiling Timeline

总计65条数据
TimeDurationCategoryInfo
  
09:21:17.98961.3 msyii\db\Command::querySELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5448, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5467, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 5476, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1011) OR ("crr"."user_id"=1011) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1011)) OR ("cccr"."user_id"=1011) OR ("c"."created_by"=1011) GROUP BY "c"."id" ORDER BY c.start_at DESC nulls last, "c"."created_at" DESC LIMIT 20
09:21:18.08136.5 msyii\db\Command::querySELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238)) GROUP BY "object_id"
09:21:17.95235.6 msyii\db\Command::querySELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5448, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5467, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 5476, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1011) OR ("crr"."user_id"=1011) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1011)) OR ("cccr"."user_id"=1011) OR ("c"."created_by"=1011) GROUP BY "c"."id" ORDER BY c.start_at DESC nulls last, "c"."created_at" DESC) "c"
09:21:18.16235.1 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (292, 3475, 3877, 4690, 4907, 5144, 5810, 5835, 5976, 6162, 6188, 6209, 6251)
09:21:18.25934.9 msyii\db\Command::querySELECT count(*) as count, sum(case when "sub".case_status=1 then 1 else 0 end) countStatus1, sum(case when "sub".case_status=2 then 1 else 0 end) countStatus2, sum(case when "sub".case_status=3 then 1 else 0 end) countStatus3, sum(case when "sub".case_status=4 then 1 else 0 end) countStatus4, sum(case when "sub".case_status=5 then 1 else 0 end) countStatus5, sum(case when "sub".case_status=6 then 1 else 0 end) countStatus6 FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5448, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5467, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 5476, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1011) OR ("crr"."user_id"=1011) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1011)) OR ("cccr"."user_id"=1011) OR ("c"."created_by"=1011) GROUP BY "c"."id") "sub"
09:21:18.29731.6 msyii\db\Command::querySELECT COUNT(*) FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (SELECT "c"."id" FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5448, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5467, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 5476, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1011) OR ("crr"."user_id"=1011) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1011)) OR ("cccr"."user_id"=1011) OR ("c"."created_by"=1011)) AND ("c"."case_type"=2) GROUP BY "c"."id")
09:21:18.11928.9 msyii\db\Command::querySELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1011 AND is_read = false) AND ("object_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238)) GROUP BY "object_id"
09:21:18.32918.4 msyii\db\Command::querySELECT COUNT(*) FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (SELECT "c"."id" FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5448, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5467, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 5476, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1011) OR ("crr"."user_id"=1011) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1011)) OR ("cccr"."user_id"=1011) OR ("c"."created_by"=1011)) AND ("c"."case_type"=1) GROUP BY "c"."id")
09:21:18.2086.5 msyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238) ORDER BY "assigned_at" DESC
09:21:18.1524.9 msyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (5976, 6209, 3475, 5810, 6251, 3877, 6162, 4690, 5835, 292, 5144, 4907, 6188)
09:21:18.0764.7 msyii\db\Command::querySELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id" IN (2320, 711, 824, 3799, 3800, 3801, 3809, 3996, 3997, 4187, 4188, 4210, 4211, 4409, 4410, 4411, 4412, 4413))
09:21:18.2364.6 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238))
09:21:18.2314.6 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238))
09:21:18.3533.7 msyii\db\Command::queryINSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "url", "request", "response", "php_error", "time", "duration") VALUES (200, 'a57be577deb434', 1011, 5, 'vue/case/list', '{"CaseSearch":{"case_status":"","case_type":"","group":"","engineer_group":"","plan_at":"","satisfaction_score":"","skill_score":"","close_at":"","created_at_period":"","ticket_start_at_period":"","created_by":"","sales_rep":"","last_engineer":""},"Filter":{"name":"start_at","sort":"DESC"},"page":"1","web_access_token":"5N15F7HBbTkct7yQdhI3QMhbhAJ-X2CO"}', '{"code":2000,"result":{"list":[{"id":9259,"client_id":2128,"contact_id":5976,"project_id":3854,"last_engineer":"","case_type":1,"case_status":1,"start_at":"2026-05-21 00:00:00","closed_at":"","points":150,"deduct_points_from":5087,"created_by":5064,"created_at":"2026-05-21 17:47:34","updated_at":"2026-05-21 17:47:34","case_no":"PS260521001","description":"","spent_time":"1 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09:21:18.1491.2 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id" IN (2128, 3432, 1956, 3278, 3456, 982, 85, 2125, 48, 90, 5, 402)
09:21:18.1591.1 msyii\db\Command::querySELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2
09:21:18.2221.1 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238)) GROUP BY "case_id"
09:21:18.0641.1 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33
09:21:18.2001.0 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (128, 167, 142, 46, 197, 199, 229, 185, 191, 106, 94, 2, 1, 5, 2100000000, 137, 140, 153, 226, 164, 184, 189, 165, 181, 139, 307, 352, 349, 369, 377, 330, 348, 333, 136)) ORDER BY "sort"
09:21:18.2460.9 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238)
09:21:18.0750.9 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id" IN (5, 90, 3456, 1956, 402, 982, 2125, 48, 2128, 3278, 85, 3432)
09:21:18.2180.8 msyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238))
09:21:18.2430.8 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1011) AND ("case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238)) GROUP BY "case_id"
09:21:18.1990.6 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (292, 3475, 3877, 4690, 4907, 5144, 5810, 5835, 5976, 6162, 6188, 6209, 6251)
09:21:18.2270.6 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238))
09:21:18.0530.5 msyii\db\Command::querySELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (3854, 4079, 1972, 3577, 4148, 4161, 4029, 4113, 4132, 3873, 4055, 3150, 3998)
09:21:18.0670.5 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (4, 10, 3)
09:21:17.9410.5 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1011
09:21:18.0650.4 msyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id" IN (1, 2, 9)
09:21:18.0620.4 msyii\db\Command::querySELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (233, 273, 230, 275, 234)
09:21:18.2410.4 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238)
09:21:18.2410.4 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_receivers" WHERE "remind_date_id" IN (316, 317, 315)
09:21:18.0660.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5087, 1001, 5295, 1004, 5300)
09:21:18.1500.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1004, 5295, 5300, 1001, 5087)
09:21:18.1510.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5064, 1015, 5085, 1023, 5248)
09:21:18.2050.3 msyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (6162, 3475, 6209)
09:21:18.2420.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5360, 1004, 1015, 1023, 5087)
09:21:18.1510.3 msyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5064, 1023, 5248, 1015, 5085))
09:21:18.2170.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5064, 1015, 5085, 1023, 5248)
09:21:18.2040.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1001
09:21:18.0680.3 msyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (1001, 5064, 1000, 5360))
09:21:18.2420.3 msyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (1023, 1015, 5087, 1004, 5360))
09:21:18.2570.3 msyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_task_groups" WHERE "id" IN (202, 201, 189)
09:21:18.0660.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5064, 1001, 1000, 5360)
09:21:18.2570.2 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (9259, 9258, 9257, 9256, 9255, 9254, 9253, 9250, 9249, 9243, 9242, 9245, 9240, 9247, 9246, 9244, 9241, 9239, 9237, 9238)
09:21:17.9380.2 msyii\db\Connection::openOpening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta
09:21:18.1520.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (10, 2)