Total processing time: 220 ms; Peak memory: 7.227 MB. Show Profiling Timeline
| Time | Duration | Category | Info |
|---|---|---|---|
| 12:43:20.946 | 33.8 ms | yii\db\Command::query | SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) AND ("case_status"='5') GROUP BY "c"."id" ORDER BY c.start_at DESC nulls last, "c"."created_at" DESC LIMIT 20 |
| 12:43:20.920 | 26.3 ms | yii\db\Command::query | SELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) AND ("case_status"='5') GROUP BY "c"."id" ORDER BY c.start_at DESC nulls last, "c"."created_at" DESC) "c" |
| 12:43:20.990 | 24.7 ms | yii\db\Command::query | SELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) GROUP BY "object_id" |
| 12:43:21.070 | 22.9 ms | yii\db\Command::query | SELECT count(*) as count, sum(case when "sub".case_status=1 then 1 else 0 end) countStatus1, sum(case when "sub".case_status=2 then 1 else 0 end) countStatus2, sum(case when "sub".case_status=3 then 1 else 0 end) countStatus3, sum(case when "sub".case_status=4 then 1 else 0 end) countStatus4, sum(case when "sub".case_status=5 then 1 else 0 end) countStatus5, sum(case when "sub".case_status=6 then 1 else 0 end) countStatus6 FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE ("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001) GROUP BY "c"."id") "sub" |
| 12:43:21.093 | 19.7 ms | yii\db\Command::query | SELECT COUNT(*) FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (SELECT "c"."id" FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) AND ("case_status"='5') AND ("c"."case_type"=2) GROUP BY "c"."id") |
| 12:43:21.015 | 18.3 ms | yii\db\Command::query | SELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1001 AND is_read = false) AND ("object_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) GROUP BY "object_id" |
| 12:43:21.113 | 9.6 ms | yii\db\Command::query | SELECT COUNT(*) FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (SELECT "c"."id" FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (1001, 5049, 5301, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5409, 5412, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1001) OR ("crr"."user_id"=1001) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1001)) OR ("cccr"."user_id"=1001) OR ("c"."created_by"=1001)) AND ("case_status"='5') AND ("c"."case_type"=1) GROUP BY "c"."id") |
| 12:43:21.125 | 3.1 ms | yii\db\Command::query | INSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "url", "request", "response", "php_error", "time", "duration") VALUES (200, 'a57be577deb434', 1001, 5, 'vue/case/list', '{"CaseSearch":{"case_status":"5","case_type":"","group":"","engineer_group":"","plan_at":"","satisfaction_score":"","skill_score":"","close_at":"","created_at_period":"","ticket_start_at_period":"","created_by":"","sales_rep":"","last_engineer":""},"Filter":{"name":"start_at","sort":"DESC","Tsort":"","Tname":""},"page":"1","web_access_token":"YNQKwEYJYN8muCSh8ExnNlBf2oepDAlv"}', '{"code":2000,"result":{"list":[{"id":9256,"client_id":3432,"contact_id":6209,"project_id":"","last_engineer":5064,"case_type":1,"case_status":5,"start_at":"2026-04-23 00:00:00","closed_at":"2026-04-23 16:21:26","points":50,"deduct_points_from":1001,"created_by":1001,"created_at":"2026-04-23 16:20:56","updated_at":"2026-04-24 10:59:18","case_no":"PS260423001","description":"","spent_time":"1 hour","alarm_before":"","suspend_at":"","completed_at":"2026-04-23 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(Macintosh; Intel Mac OS X 10.15; rv:151.0) Gecko\/20100101 Firefox\/151.0"}', FALSE, '2026-06-01 12:43:21', 213021952) RETURNING "id" |
| 12:43:20.988 | 2.5 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id" IN (2320, 824, 401, 3922, 3923, 3948, 4059, 4069, 4070, 4071, 4072, 4073, 4080, 4081, 4097, 4231, 4232, 4318, 4319, 4396, 4397)) |
| 12:43:21.056 | 2.1 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) |
| 12:43:21.054 | 2.0 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) |
| 12:43:21.050 | 1.7 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) GROUP BY "case_id" |
| 12:43:21.066 | 1.5 ms | yii\db\Command::query | SELECT "implement_record_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("implement_record_id" IN (7507, 7509, 7510, 7508, 7511, 7512, 7514, 7513, 7518, 7520, 7516, 7521, 7519, 7515)) GROUP BY "implement_record_id" |
| 12:43:21.065 | 1.4 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) |
| 12:43:21.040 | 1.4 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) |
| 12:43:21.063 | 1.4 ms | yii\db\Command::query | SELECT "pre_sales_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("pre_sales_id" IN (1939, 1934, 1933, 1935)) GROUP BY "pre_sales_id" |
| 12:43:21.044 | 1.3 ms | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) ORDER BY "assigned_at" DESC |
| 12:43:21.045 | 1.2 ms | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) ORDER BY "assigned_at" DESC |
| 12:43:21.048 | 1.2 ms | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) |
| 12:43:20.981 | 1.2 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) |
| 12:43:21.042 | 1.2 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_callback_qnas" WHERE "callback_record" IN (8216, 8211, 8220, 8221, 8222, 8223, 8224, 8225, 8226, 8227, 8228, 8229, 8230, 8231, 8232, 8233, 8234, 8235, 8236, 8237) |
| 12:43:21.052 | 1.1 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) |
| 12:43:21.061 | 1.0 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1001) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) GROUP BY "case_id" |
| 12:43:20.983 | 1.0 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) |
| 12:43:21.060 | 0.7 ms | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5295, 1015, 5300, 1022, 5087, 5360)) |
| 12:43:21.053 | 0.6 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=1001) AND ("assignment_status"=1)) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) ORDER BY "assigned_at" DESC |
| 12:43:21.049 | 0.6 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) GROUP BY "case_id" |
| 12:43:21.062 | 0.6 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) |
| 12:43:20.914 | 0.6 ms | yii\db\Command::query | SELECT * FROM "global"."vw_user_login" WHERE "id"=1001 |
| 12:43:21.037 | 0.6 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id" IN (501, 2146, 2962, 3475, 3509, 3683, 4078, 4447, 5793, 6027, 6162, 6196, 6209) |
| 12:43:21.034 | 0.6 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id" IN (3432, 1956, 85, 498, 2492, 1492, 97, 89, 2136, 93, 287, 2032, 189) |
| 12:43:21.047 | 0.6 ms | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) |
| 12:43:20.987 | 0.5 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id" IN (93, 89, 2492, 2032, 498, 287, 1956, 97, 2136, 1492, 189, 85, 3432) |
| 12:43:21.037 | 0.5 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (501, 2146, 2962, 3475, 3509, 3683, 4078, 4447, 5793, 6027, 6162, 6196, 6209) |
| 12:43:21.039 | 0.5 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (501, 2146, 2962, 3475, 3509, 3683, 4078, 4447, 5793, 6027, 6162, 6196, 6209) |
| 12:43:21.060 | 0.4 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1001) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) GROUP BY "case_id" |
| 12:43:21.052 | 0.4 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210)) |
| 12:43:21.068 | 0.4 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_task_groups" WHERE "id" IN (201, 189) |
| 12:43:21.041 | 0.4 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5360, 1001) |
| 12:43:20.915 | 0.4 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1001 |
| 12:43:21.036 | 0.3 ms | yii\db\Command::query | SELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2 |
| 12:43:20.981 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (1972, 4029, 4143, 4060, 3810, 3778, 3976, 3795, 3702, 3694, 4130, 3818) |
| 12:43:21.036 | 0.3 ms | yii\db\Command::query | SELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (6209, 3475, 6162, 4078, 6196, 3683, 2146, 501, 4447, 5793, 6027, 3509, 2962) |
| 12:43:21.038 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (101, 184, 189, 142, 196, 204, 137, 140, 153, 226, 5, 154, 1, 212, 316, 164, 181, 2, 179, 174, 215, 139, 185, 191, 107, 340, 307, 203, 165, 114, 352, 349, 356, 369, 341, 359, 348, 367, 379, 136, 2100000000)) ORDER BY "sort" |
| 12:43:21.042 | 0.3 ms | yii\db\Command::query | SELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (6027, 5793, 4078, 6196, 4447, 2962, 501, 3509, 2146, 3683, 6162, 3475, 6209) |
| 12:43:21.039 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (101, 184, 189, 142, 196, 204, 137, 140, 153, 226, 5, 154, 1, 212, 316, 164, 181, 2, 179, 174, 215, 139, 185, 191, 107, 340, 307, 203, 165, 114, 352, 349, 356, 369, 341, 359, 348, 367, 379, 136, 2100000000)) ORDER BY "sort" |
| 12:43:20.986 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id" IN (3432, 1956, 85, 498, 2492, 1492, 97, 89, 2136, 93, 287, 2032, 189) |
| 12:43:20.982 | 0.2 ms | yii\db\Command::query | SELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (275, 233, 273, 230, 234) |
| 12:43:21.059 | 0.2 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_remind_receivers" WHERE "remind_date_id" IN (312, 313, 317) |
| 12:43:21.059 | 0.2 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) |
| 12:43:21.035 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5064, 1015, 1023, 5085, 5248, 1022) |
| 12:43:20.984 | 0.2 ms | yii\db\Command::query | SELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (275, 233, 273, 230, 234) |
| 12:43:20.985 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 5087, 5295, 1005, 5300) |
| 12:43:20.985 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 5360) |
| 12:43:21.034 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1005, 5087, 5295, 5300, 1001) |
| 12:43:21.046 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5064, 1015, 1023, 5085, 5248, 1022) |
| 12:43:20.985 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33 |
| 12:43:20.913 | 0.2 ms | yii\db\Connection::open | Opening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta |
| 12:43:21.035 | 0.2 ms | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5064, 1023, 5248, 1015, 5085, 1022)) |
| 12:43:21.059 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5360, 5300, 1015, 1022, 5295, 5087) |
| 12:43:20.986 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (4, 3) |
| 12:43:20.986 | 0.2 ms | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (1001, 5360)) |
| 12:43:20.985 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id" IN (1, 2, 9) |
| 12:43:21.068 | 0.2 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (9256, 9255, 9243, 9226, 9227, 9225, 9224, 9221, 9219, 9223, 9220, 9218, 9217, 9215, 9212, 9213, 9216, 9214, 9211, 9210) |
| 12:43:21.035 | 0.1 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (10, 2) |