Total processing time: 443 ms; Peak memory: 5.957 MB. Show Profiling Timeline
| Time | Duration | Category | Info |
|---|---|---|---|
| 10:04:43.422 | 104.6 ms | yii\db\Command::query | SELECT count(*) as count, sum(case when "sub".case_status=1 then 1 else 0 end) countStatus1, sum(case when "sub".case_status=2 then 1 else 0 end) countStatus2, sum(case when "sub".case_status=3 then 1 else 0 end) countStatus3, sum(case when "sub".case_status=4 then 1 else 0 end) countStatus4, sum(case when "sub".case_status=5 then 1 else 0 end) countStatus5, sum(case when "sub".case_status=6 then 1 else 0 end) countStatus6 FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_services" "cs" ON cs.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_services" "s" ON cs.service_id = s.id WHERE (("deduct_points_from" IN (5049, 5500, 5301, 5499, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000)) OR ("cccr"."user_id"=1000) OR ("c"."created_by"=1000)) AND (("client"."name" ILIKE '%北京科技%') OR ("client"."pinyin_shortcut" ILIKE '%北京科技%') OR ("p"."project_title" ILIKE '%北京科技%') OR ("iri"."pn" ILIKE '%北京科技%') OR ("iri"."sn" ILIKE '%北京科技%') OR ("i"."description" ILIKE '%北京科技%') OR ("s"."title" ILIKE '%北京科技%') OR ("tg"."title" ILIKE '%北京科技%') OR ("case_no" ILIKE '%北京科技%')) AND ("case_type"='2') GROUP BY "c"."id") "sub" |
| 10:04:43.210 | 98.7 ms | yii\db\Command::query | SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_services" "cs" ON cs.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_services" "s" ON cs.service_id = s.id WHERE (("deduct_points_from" IN (5049, 5500, 5301, 5499, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("cccr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000))) AND (("client"."name" ILIKE '%北京科技%') OR ("client"."pinyin_shortcut" ILIKE '%北京科技%') OR ("p"."project_title" ILIKE '%北京科技%') OR ("iri"."pn" ILIKE '%北京科技%') OR ("iri"."sn" ILIKE '%北京科技%') OR ("i"."description" ILIKE '%北京科技%') OR ("s"."title" ILIKE '%北京科技%') OR ("case_no" ILIKE '%北京科技%')) AND ("case_type"='2') GROUP BY "c"."id" ORDER BY "c"."updated_at" DESC LIMIT 10 |
| 10:04:43.114 | 95.4 ms | yii\db\Command::query | SELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_services" "cs" ON cs.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_services" "s" ON cs.service_id = s.id WHERE (("deduct_points_from" IN (5049, 5500, 5301, 5499, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("cccr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000))) AND (("client"."name" ILIKE '%北京科技%') OR ("client"."pinyin_shortcut" ILIKE '%北京科技%') OR ("p"."project_title" ILIKE '%北京科技%') OR ("iri"."pn" ILIKE '%北京科技%') OR ("iri"."sn" ILIKE '%北京科技%') OR ("i"."description" ILIKE '%北京科技%') OR ("s"."title" ILIKE '%北京科技%') OR ("case_no" ILIKE '%北京科技%')) AND ("case_type"='2') GROUP BY "c"."id" ORDER BY "c"."updated_at" DESC) "c" |
| 10:04:43.322 | 21.5 ms | yii\db\Command::query | SELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) GROUP BY "object_id" |
| 10:04:43.344 | 17.0 ms | yii\db\Command::query | SELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1000 AND is_read = false) AND ("object_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) GROUP BY "object_id" |
| 10:04:43.531 | 4.6 ms | yii\db\Command::query | INSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "version_code", "url", "request", "response", "php_error", "time", "duration") VALUES (200, 'a57be577deb434', 1000, 2, 1161, 'v2/case/list', '{"CaseSearch":{"case_status":"","case_type":"2","keyword":"\u5317\u4eac\u79d1\u6280","last_engineer":"","sales_rep":""},"access_token":"wXfR6UQn7fW_MTEa9o-7H8Ixg0fJU0Zm","device_type":"2","posttime":"1784167424","token":"929056bc06fd6e947e5cdb0d695048fe","version_code":"1161"}', '{"code":200,"data":{"list":[{"id":9222,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":4,"start_at":"2026-03-16 13:30:00","closed_at":"","points":25,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-16 11:24:16","updated_at":"2026-03-17 22:16:30","case_no":"IM260316005","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-03-17 22:16:30","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15491,"case_id":9222,"service_id":233,"quantity":1,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9222,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":null,"lastAssignment":{"id":9274,"case_id":9222,"engineer_id":5085,"assignment_status":2,"points":0,"percent":"0"},"assignments":[{"id":9274,"case_id":9222,"engineer_id":5085,"assignment_status":2,"points":0,"percent":"0","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9222,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7517,"case_id":9222,"reimbursementCount":null}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"\u5ba2\u6237\u5df2\u8fc72892\u5c0f\u65f6\u672a\u8bc4\u4ef7","can_create_ticket":false,"can_update":true,"can_change_project":false,"can_change_task":false,"can_close":true,"can_suspend":true,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5b8c\u6210\u5f85\u786e\u8ba4","view_ticket":true,"bgcolor":"#4993d0","can_create_reimbursement":true},{"id":9202,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":1015,"case_type":2,"case_status":5,"start_at":"2026-03-04 18:00:00","closed_at":"2026-03-16 17:07:24","points":150,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-04 09:56:12","updated_at":"2026-03-16 17:07:24","case_no":"IM260304002","description":"33\u6240\u5907\u4efd\u9a8c\u6536\u6587\u6863","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-03-05 16:12:49","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":273,"serial_no":"FA01","name":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":"\u6280\u672f\u65b9\u6848-\u6587\u6863"}],"caseServices":[{"id":15493,"case_id":9202,"service_id":273,"quantity":1,"service":{"id":273,"serial_no":"FA01","title":"\u6280\u672f\u65b9\u6848-\u4e00\u7ea7\u6587\u6863","brand_id":33,"type_id":9,"description":["\u6280\u672f\u65b9\u6848-\u6587\u6863"],"points":150,"points_off_time":150,"points_holiday":150,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":9,"key":9,"name":"\u6280\u672f\u57f9\u8bad"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9202,"comment":8},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8219,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-03-16","created_by":5360,"created_at":"2026-03-16 17:07:24","updated_at":"2026-03-16 17:07:24","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9202,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9252,"case_id":9202,"engineer_id":1015,"assignment_status":2,"points":150,"percent":"1"},"assignments":[{"id":9252,"case_id":9202,"engineer_id":1015,"assignment_status":2,"points":150,"percent":"1","engineer":{"id":1015,"key":1015,"name":"\u5434\u660a"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9202,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[{"id":308,"case_id":9202,"alarm_before":24,"is_remind":true,"time_at":"2026-03-05 19:00:00","users":[{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1,"avatar":{"id":62,"user_id":5087,"name":"\/files\/cdn\/a57be577deb434\/avatar\/06f75b3a-7b6c-37a8-81c0-b2934104daa7.png"}},{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},{"id":1015,"key":1015,"name":"\u5434\u660a","sex":"M","department_id":2,"avatar":{"id":12,"user_id":1015,"name":"\/files\/cdn\/a57be577deb434\/avatar\/d69b398a-5951-36e9-a92e-992fe938db26.jpg"}}]}],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7503,"case_id":9202,"reimbursementCount":null}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":0,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9196,"client_id":2128,"contact_id":4829,"project_id":3854,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-03-02 10:00:00","closed_at":"2026-03-05 14:33:40","points":50,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-03-02 09:54:45","updated_at":"2026-03-05 14:33:40","case_no":"IM260302001","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-03-03 17:58:44","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3854,"key":3854,"name":"\u5907\u4efd\u9879\u76ee\u4e8c\u671f"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15462,"case_id":9196,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9196,"comment":4},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8205,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-03-05","created_by":5360,"created_at":"2026-03-05 14:33:39","updated_at":"2026-03-05 14:33:39","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9196,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9246,"case_id":9196,"engineer_id":5085,"assignment_status":2,"points":63,"percent":"1.25"},"assignments":[{"id":9246,"case_id":9196,"engineer_id":5085,"assignment_status":2,"points":63,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9196,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7494,"case_id":9196,"reimbursementCount":{"implement_record_id":7494,"count":"194.66"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":194.66,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9155,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-02-02 13:30:00","closed_at":"2026-02-06 16:39:23","points":38,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-02-02 09:32:26","updated_at":"2026-02-06 16:39:23","case_no":"IM260202001","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-02-03 21:14:25","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15394,"case_id":9155,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9155,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8174,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-02-06","created_by":5360,"created_at":"2026-02-06 16:39:22","updated_at":"2026-02-06 16:39:22","implement_id":null,"satisfaction_score":6,"skill_score":6,"case_id":9155,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[{"id":10185,"callback_record":8174,"question_id":11,"answer":"\u5efa\u8bae\u52a0\u5f3a\u4e1a\u52a1\u80fd\u529b","question":{"id":11,"question":"\u5ba2\u5b98\u6162\u8d70\uff0c\u8bf7\u60a8\u7559\u4e0b\u5b9d\u8d35\u610f\u89c1","order":1,"is_delete":false}}],"satisfaction_score_display":"\u4e00\u822c","skill_score_display":"\u4e00\u822c"},"lastAssignment":{"id":9205,"case_id":9155,"engineer_id":5085,"assignment_status":2,"points":19,"percent":"0.5"},"assignments":[{"id":9205,"case_id":9155,"engineer_id":5085,"assignment_status":2,"points":19,"percent":"0.5","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9155,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7461,"case_id":9155,"reimbursementCount":{"implement_record_id":7461,"count":"103.09"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":103.09,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9141,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-01-26 13:30:00","closed_at":"2026-01-30 15:51:21","points":38,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-01-26 10:14:42","updated_at":"2026-01-30 15:51:21","case_no":"IM260126002","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-01-28 17:47:33","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15360,"case_id":9141,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9141,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8161,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-01-30","created_by":5360,"created_at":"2026-01-30 15:51:21","updated_at":"2026-01-30 15:51:21","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9141,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9191,"case_id":9141,"engineer_id":5085,"assignment_status":2,"points":48,"percent":"1.25"},"assignments":[{"id":9191,"case_id":9141,"engineer_id":5085,"assignment_status":2,"points":48,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9141,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7448,"case_id":9141,"reimbursementCount":{"implement_record_id":7448,"count":"311.11"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":311.11,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9142,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-01-27 09:00:00","closed_at":"2026-01-30 15:50:56","points":100,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-01-26 10:14:52","updated_at":"2026-01-30 15:50:56","case_no":"IM260126003","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-01-28 17:50:38","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"},{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15358,"case_id":9142,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}},{"id":15359,"case_id":9142,"service_id":233,"quantity":2,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9142,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8160,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-01-30","created_by":5360,"created_at":"2026-01-30 15:50:56","updated_at":"2026-01-30 15:50:56","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9142,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9192,"case_id":9142,"engineer_id":5085,"assignment_status":2,"points":125,"percent":"1.25"},"assignments":[{"id":9192,"case_id":9142,"engineer_id":5085,"assignment_status":2,"points":125,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9142,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7449,"case_id":9142,"reimbursementCount":{"implement_record_id":7449,"count":"260.09"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":260.09,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9143,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-01-28 09:00:00","closed_at":"2026-01-30 15:50:11","points":50,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-01-26 10:14:59","updated_at":"2026-01-30 15:50:11","case_no":"IM260126004","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-01-29 10:41:31","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15357,"case_id":9143,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9143,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8159,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-01-30","created_by":5360,"created_at":"2026-01-30 15:50:11","updated_at":"2026-01-30 15:50:11","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9143,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9193,"case_id":9143,"engineer_id":5085,"assignment_status":2,"points":63,"percent":"1.25"},"assignments":[{"id":9193,"case_id":9143,"engineer_id":5085,"assignment_status":2,"points":63,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9143,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7453,"case_id":9143,"reimbursementCount":{"implement_record_id":7453,"count":"120.30"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":120.3,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9136,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-01-23 09:00:00","closed_at":"2026-01-30 14:50:49","points":38,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-01-23 09:04:17","updated_at":"2026-01-30 14:50:49","case_no":"IM260123002","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-01-26 08:12:20","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":240,"serial_no":"ZH03","name":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15348,"case_id":9136,"service_id":240,"quantity":1,"service":{"id":240,"serial_no":"ZH03","title":"\u7efc\u5408\u670d\u52a1\u5927\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":38,"points_off_time":38,"points_holiday":38,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9136,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8150,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-01-30","created_by":5360,"created_at":"2026-01-30 14:50:49","updated_at":"2026-01-30 14:50:49","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9136,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9186,"case_id":9136,"engineer_id":5085,"assignment_status":2,"points":48,"percent":"1.25"},"assignments":[{"id":9186,"case_id":9136,"engineer_id":5085,"assignment_status":2,"points":48,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9136,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7441,"case_id":9136,"reimbursementCount":{"implement_record_id":7441,"count":"297.29"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":297.29,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9133,"client_id":2128,"contact_id":4829,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-01-22 08:30:00","closed_at":"2026-01-30 14:48:59","points":100,"deduct_points_from":5087,"created_by":5360,"created_at":"2026-01-22 08:30:52","updated_at":"2026-01-30 14:48:59","case_no":"IM260122001","description":"\u58f9\u8fdb\u5236\u8c03\u8bd5","spent_time":"1 hour","alarm_before":null,"suspend_at":"","completed_at":"2026-01-26 08:06:29","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"},{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15346,"case_id":9133,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}},{"id":15347,"case_id":9133,"service_id":233,"quantity":2,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9133,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":5624,"contact_id":4829,"mobile":"18501342809","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":null},"callback":{"id":8149,"client_id":2128,"contact_id":4829,"description":"","callback_date":"2026-01-30","created_by":5360,"created_at":"2026-01-30 14:48:59","updated_at":"2026-01-30 14:48:59","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9133,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":4829,"name":"\u4efb\u52c7\u6797","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9183,"case_id":9133,"engineer_id":5085,"assignment_status":2,"points":125,"percent":"1.25"},"assignments":[{"id":9183,"case_id":9133,"engineer_id":5085,"assignment_status":2,"points":125,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9133,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7438,"case_id":9133,"reimbursementCount":{"implement_record_id":7438,"count":"166.40"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":166.4,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u65e0","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true},{"id":9119,"client_id":2128,"contact_id":5976,"project_id":3695,"last_engineer":5085,"case_type":2,"case_status":5,"start_at":"2026-01-15 09:30:00","closed_at":"2026-01-16 16:53:01","points":100,"deduct_points_from":5087,"created_by":1011,"created_at":"2026-01-14 13:27:27","updated_at":"2026-01-16 16:53:01","case_no":"IM260114003","description":"\u58f9\u8fdb\u5236\u5347\u7ea7","spent_time":"1 hour","alarm_before":"00:30:00","suspend_at":"","completed_at":"2026-01-16 08:03:29","mp_submit_contact_id":null,"attachment_id":null,"need_push":false,"task_group_id":null,"project":{"id":3695,"key":3695,"name":"\u5907\u4efd\u7cfb\u7edf\u56fd\u4ea7\u5316\u66ff\u4ee3-K"},"services":[{"id":234,"serial_no":"ZH02","name":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"},{"id":233,"serial_no":"ZH01","name":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":"\u7efc\u5408\u670d\u52a1"}],"caseServices":[{"id":15297,"case_id":9119,"service_id":234,"quantity":1,"service":{"id":234,"serial_no":"ZH02","title":"\u7efc\u5408\u670d\u52a1\u5168\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":50,"points_off_time":50,"points_holiday":50,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}},{"id":15298,"case_id":9119,"service_id":233,"quantity":2,"service":{"id":233,"serial_no":"ZH01","title":"\u7efc\u5408\u670d\u52a1\u534a\u5929","brand_id":33,"type_id":1,"description":["\u7efc\u5408\u670d\u52a1"],"points":25,"points_off_time":25,"points_holiday":25,"brand":{"id":33,"key":33,"name":"Toast"},"type":{"id":1,"key":1,"name":"\u5b89\u88c5\u670d\u52a1"}}}],"deductSales":{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1},"createdBy":{"id":1011,"key":1011,"name":"\u97e9\u96c5\u82b3","sex":"F","department_id":3,"department":{"id":3,"key":3,"name":"\u5546\u52a1\u90e8"},"avatar":{"id":17,"user_id":1011,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b54747f4-248d-380e-93bc-0f62f769e70d.png"}},"client":{"id":2128,"key":2128,"name":"\u5317\u4eac\u79d1\u6280\u6709\u9650\u516c\u53f8","client_class":47,"logo":null,"sales_rep":5087,"workingAddresses":[{"id":4409,"key":4409,"name":"\u5317\u4eac\u5e02\u4e30\u53f0\u533a\u4e91\u5c97\u8857\u9053\u822a\u5929\u4e09\u9662\uff08\u5357\u95e8\uff09"}]},"commentCount":{"object_id":9119,"comment":6},"unreadComments":null,"attachment":null,"salesRep":{"id":5087,"key":5087,"name":"\u5218\u5fae"},"lastEngineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633","sex":"M","department_id":2,"avatar":{"id":51,"user_id":5085,"name":"\/files\/cdn\/a57be577deb434\/avatar\/7423f9b0-25ce-3351-871b-15d81c0dcf0f.jpg"},"department":{"id":2,"key":2,"name":"\u6280\u672f\u90e8"}},"contact":{"id":5976,"name":"\u5f20\u667a\u666e","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2,"contactStatus":{"id":2,"status":"\u5728\u804c","description":"\u5728\u804c"},"mobiles":[{"id":6764,"contact_id":5976,"mobile":"13611367526","mp_open_id":null}],"contactKeyRoles":[],"contactAttitude":{"id":139,"key":139,"name":"\u652f\u6301"}},"callback":{"id":8133,"client_id":2128,"contact_id":5976,"description":"","callback_date":"2026-01-16","created_by":5360,"created_at":"2026-01-16 16:53:01","updated_at":"2026-01-16 16:53:01","implement_id":null,"satisfaction_score":10,"skill_score":10,"case_id":9119,"mp_submit_contact_id":null,"createdBy":{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3},"contact":{"id":5976,"name":"\u5f20\u667a\u666e","email":"","sex":"M","department":"","job_position":"","mobile":"","telephone":"","telephone_area_code":"","telephone_extension_number":"","contact_type":"1","contact_attitude":null,"client_id":2128,"user_status":2},"callbackQnas":[],"satisfaction_score_display":"\u975e\u5e38\u6ee1\u610f","skill_score_display":"\u975e\u5e38\u6ee1\u610f"},"lastAssignment":{"id":9169,"case_id":9119,"engineer_id":5085,"assignment_status":2,"points":125,"percent":"1.25"},"assignments":[{"id":9169,"case_id":9119,"engineer_id":5085,"assignment_status":2,"points":125,"percent":"1.25","engineer":{"id":5085,"key":5085,"name":"\u970d\u4e1c\u9633"}}],"preSalesCount":null,"implementRecordsCount":{"case_id":9119,"count":1},"notAcceptAssignment":null,"attachmentRelationships":[],"files":[],"caseRemindDates":[{"id":296,"case_id":9119,"alarm_before":24,"is_remind":true,"time_at":"2026-01-16 10:30:00","users":[{"id":5087,"key":5087,"name":"\u5218\u5fae","sex":"F","department_id":1,"avatar":{"id":62,"user_id":5087,"name":"\/files\/cdn\/a57be577deb434\/avatar\/06f75b3a-7b6c-37a8-81c0-b2934104daa7.png"}},{"id":5360,"key":5360,"name":"\u5f20\u7ea2\u82b3","sex":"F","department_id":3,"avatar":{"id":153,"user_id":5360,"name":"\/files\/cdn\/a57be577deb434\/avatar\/612c2410-e800-3507-aa05-3f1fbeb408a7.png"}},{"id":1011,"key":1011,"name":"\u97e9\u96c5\u82b3","sex":"F","department_id":3,"avatar":{"id":17,"user_id":1011,"name":"\/files\/cdn\/a57be577deb434\/avatar\/b54747f4-248d-380e-93bc-0f62f769e70d.png"}}]}],"selfPreSalesCount":null,"selfImplementRecordsCount":null,"preSales":[],"implementRecords":[{"id":7427,"case_id":9119,"reimbursementCount":{"implement_record_id":7427,"count":"303.31"}}],"taskGroup":null,"caseCarbonCopyRels":[],"unread":0,"reimbursementCount":303.31,"selfTicketCount":0,"uncompleteTickets":0,"haveDraft":0,"case_type_display":"\u5b9e\u65bd\u670d\u52a1","following_work_content":"","contact_callback_display":"","can_create_ticket":false,"can_update":false,"can_change_project":true,"can_change_task":true,"can_close":false,"can_suspend":false,"can_finish":false,"can_give_up":false,"can_delete":true,"can_accept":false,"can_change_type":false,"can_assigned":false,"alarm_before_display":"\u63d0\u524d30\u5206\u949f","spent_time_display":"1\u5c0f\u65f6","case_status_display":"\u5df2\u5b8c\u6210","view_ticket":true,"bgcolor":"#89c541","can_create_reimbursement":true}],"countList":[{"key":1,"value":0},{"key":2,"value":0},{"key":3,"value":0},{"key":4,"value":1},{"key":5,"value":18},{"key":6,"value":2}],"pagenation":{"totalcount":21,"thispage":1,"pagesize":10},"can_create":true},"status":1,"msg":[{"name":"success","success":"\u6210\u529f\u83b7\u53d6\u6570\u636e","error":""}],"ip":"111.9.5.127","ua":"jinchangxiao\/2.3.158 (iPhone 12 mini; iOS 26.2; Scale\/3.00)"}', FALSE, '2026-07-16 10:04:43', 433890048) RETURNING "id" |
| 10:04:43.398 | 4.5 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) |
| 10:04:43.394 | 3.9 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) |
| 10:04:43.412 | 3.3 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) |
| 10:04:43.407 | 3.3 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1000) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) GROUP BY "case_id" |
| 10:04:43.416 | 3.2 ms | yii\db\Command::query | SELECT "implement_record_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("implement_record_id" IN (7427, 7438, 7441, 7448, 7449, 7453, 7461, 7494, 7503, 7517)) GROUP BY "implement_record_id" |
| 10:04:43.386 | 2.8 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) GROUP BY "case_id" |
| 10:04:43.390 | 2.4 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) |
| 10:04:43.378 | 2.3 ms | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) ORDER BY "assigned_at" DESC |
| 10:04:43.100 | 2.3 ms | yii\db\Command::query | SELECT * FROM "global"."vw_user_login" WHERE "access_token"='wXfR6UQn7fW_MTEa9o-7H8Ixg0fJU0Zm' |
| 10:04:43.382 | 2.1 ms | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) |
| 10:04:43.369 | 2.1 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) |
| 10:04:43.376 | 1.9 ms | yii\db\Command::query | SELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) ORDER BY "assigned_at" DESC |
| 10:04:43.373 | 1.6 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_callback_qnas" WHERE "callback_record" IN (8133, 8149, 8150, 8159, 8160, 8161, 8174, 8205, 8219) |
| 10:04:43.104 | 1.6 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1000 |
| 10:04:43.311 | 1.3 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) |
| 10:04:43.313 | 1.3 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) |
| 10:04:43.411 | 1.3 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) |
| 10:04:43.406 | 1.2 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1000) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) GROUP BY "case_id" |
| 10:04:43.393 | 1.1 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=1000) AND ("assignment_status"=1)) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) ORDER BY "assigned_at" DESC |
| 10:04:43.381 | 1.0 ms | yii\db\Command::query | SELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) |
| 10:04:43.385 | 1.0 ms | yii\db\Command::query | SELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) GROUP BY "case_id" |
| 10:04:43.389 | 0.8 ms | yii\db\Command::query | SELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119)) |
| 10:04:43.366 | 0.8 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id" IN (4829, 5976) |
| 10:04:43.361 | 0.7 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id"=2128 |
| 10:04:43.367 | 0.6 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (5, 184, 189, 349, 369, 1, 139)) ORDER BY "sort" |
| 10:04:43.364 | 0.6 ms | yii\db\Command::query | SELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (4829, 5976) |
| 10:04:43.321 | 0.6 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id"=4409) |
| 10:04:43.320 | 0.5 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id"=2128 |
| 10:04:43.405 | 0.5 ms | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5087, 5360, 1011, 1015)) |
| 10:04:43.367 | 0.5 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (4829, 5976) |
| 10:04:43.316 | 0.5 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33 |
| 10:04:43.318 | 0.5 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=3 |
| 10:04:43.319 | 0.5 ms | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5360, 1011)) |
| 10:04:43.404 | 0.5 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1011, 5087, 5360, 1015) |
| 10:04:43.311 | 0.5 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (3695, 3854) |
| 10:04:43.375 | 0.4 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_callback_questionnaires" WHERE "id"=11 |
| 10:04:43.365 | 0.4 ms | yii\db\Command::query | SELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2 |
| 10:04:43.317 | 0.4 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id" IN (1, 9) |
| 10:04:43.404 | 0.4 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_remind_receivers" WHERE "remind_date_id" IN (296, 308) |
| 10:04:43.403 | 0.4 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) |
| 10:04:43.369 | 0.4 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (5, 184, 189, 349, 369, 1, 139)) ORDER BY "sort" |
| 10:04:43.315 | 0.4 ms | yii\db\Command::query | SELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (234, 233, 240, 273) |
| 10:04:43.420 | 0.3 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (9222, 9202, 9196, 9155, 9141, 9142, 9143, 9136, 9133, 9119) |
| 10:04:43.313 | 0.3 ms | yii\db\Command::query | SELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (234, 233, 240, 273) |
| 10:04:43.380 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5085, 1015) |
| 10:04:43.368 | 0.3 ms | yii\db\Command::query | SELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (4829, 5976) |
| 10:04:43.372 | 0.3 ms | yii\db\Command::query | SELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (5976, 4829) |
| 10:04:43.372 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=5360 |
| 10:04:43.320 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id"=2128 |
| 10:04:43.100 | 0.3 ms | yii\db\Connection::open | Opening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta |
| 10:04:43.317 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=5087 |
| 10:04:43.363 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5085, 1015) |
| 10:04:43.362 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=5087 |
| 10:04:43.363 | 0.3 ms | yii\db\Command::query | SELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5085, 1015)) |
| 10:04:43.318 | 0.3 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5360, 1011) |
| 10:04:43.363 | 0.2 ms | yii\db\Command::query | SELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=2 |