Performance Profiling

Total processing time: 424 ms; Peak memory: 6.006 MB. Show Profiling Timeline

总计60条数据
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20:50:31.200104.7 msyii\db\Command::querySELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_services" "cs" ON cs.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_services" "s" ON cs.service_id = s.id WHERE (("deduct_points_from" IN (5049, 5500, 5301, 5499, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("cccr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000))) AND (("client"."name" ILIKE '%语音%') OR ("client"."pinyin_shortcut" ILIKE '%语音%') OR ("p"."project_title" ILIKE '%语音%') OR ("iri"."pn" ILIKE '%语音%') OR ("iri"."sn" ILIKE '%语音%') OR ("i"."description" ILIKE '%语音%') OR ("s"."title" ILIKE '%语音%') OR ("case_no" ILIKE '%语音%')) GROUP BY "c"."id" ORDER BY "c"."updated_at" DESC LIMIT 10
20:50:31.40997.2 msyii\db\Command::querySELECT count(*) as count, sum(case when "sub".case_status=1 then 1 else 0 end) countStatus1, sum(case when "sub".case_status=2 then 1 else 0 end) countStatus2, sum(case when "sub".case_status=3 then 1 else 0 end) countStatus3, sum(case when "sub".case_status=4 then 1 else 0 end) countStatus4, sum(case when "sub".case_status=5 then 1 else 0 end) countStatus5, sum(case when "sub".case_status=6 then 1 else 0 end) countStatus6 FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_services" "cs" ON cs.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_services" "s" ON cs.service_id = s.id WHERE (("deduct_points_from" IN (5049, 5500, 5301, 5499, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000)) OR ("cccr"."user_id"=1000) OR ("c"."created_by"=1000)) AND (("client"."name" ILIKE '%语音%') OR ("client"."pinyin_shortcut" ILIKE '%语音%') OR ("p"."project_title" ILIKE '%语音%') OR ("iri"."pn" ILIKE '%语音%') OR ("iri"."sn" ILIKE '%语音%') OR ("i"."description" ILIKE '%语音%') OR ("s"."title" ILIKE '%语音%') OR ("tg"."title" ILIKE '%语音%') OR ("case_no" ILIKE '%语音%')) GROUP BY "c"."id") "sub"
20:50:31.10692.6 msyii\db\Command::querySELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_services" "cs" ON cs.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_services" "s" ON cs.service_id = s.id WHERE (("deduct_points_from" IN (5049, 5500, 5301, 5499, 5022, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5047, 1026, 5096, 5070, 5448, 5420, 1029, 1001, 5037, 5087, 1008, 5048, 5043, 5045, 5230, 5031, 5088, 5208, 1003, 5467, 5294, 5357, 5044, 1030, 5076, 5300, 5027, 5089, 5311, 5066, 5069, 5364, 1009, 5295, 1013, 5128, 5203, 1025, 5032, 5075, 5476, 1004, 5072, 5033, 5359, 5412, 5409, 5229, 1005, 5304, 5449, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1000) OR ("crr"."user_id"=1000) OR ("cccr"."user_id"=1000) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1000))) AND (("client"."name" ILIKE '%语音%') OR ("client"."pinyin_shortcut" ILIKE '%语音%') OR ("p"."project_title" ILIKE '%语音%') OR ("iri"."pn" ILIKE '%语音%') OR ("iri"."sn" ILIKE '%语音%') OR ("i"."description" ILIKE '%语音%') OR ("s"."title" ILIKE '%语音%') OR ("case_no" ILIKE '%语音%')) GROUP BY "c"."id" ORDER BY "c"."updated_at" DESC) "c"
20:50:31.31820.1 msyii\db\Command::querySELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)) GROUP BY "object_id"
20:50:31.33916.7 msyii\db\Command::querySELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1000 AND is_read = false) AND ("object_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)) GROUP BY "object_id"
20:50:31.5113.4 msyii\db\Command::queryINSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "version_code", "url", "request", "response", "php_error", "time", "duration") VALUES (200, 'a57be577deb434', 1000, 2, 1161, 'v2/case/list', '{"CaseSearch":{"case_status":"","case_type":"","keyword":"\u8bed\u97f3","last_engineer":"","sales_rep":""},"access_token":"wXfR6UQn7fW_MTEa9o-7H8Ixg0fJU0Zm","device_type":"2","posttime":"1784206208","token":"cb2fc6748a900cfeaf54ae0b2f4ccc6b","version_code":"1161"}', '{"code":200,"data":{"list":[{"id":9249,"client_id":982,"contact_id":3877,"project_id":4161,"last_engineer":1015,"case_type":2,"case_status":3,"start_at":"2026-04-07 15:44:00","closed_at":"","points":50,"deduct_points_from":1001,"created_by":1000,"created_at":"2026-04-07 15:45:50","updated_at":"2026-04-22 16:13:42","case_no":"IM260407001","description":"\u7528\u8bed\u97f3\u8f93\u5165case\u8bf4\u660e","spent_time":"4 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(iPhone 12 mini; iOS 26.2; Scale\/3.00)"}', FALSE, '2026-07-16 20:50:31', 416496128) RETURNING "id"
20:50:31.3903.4 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965))
20:50:31.3872.9 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965))
20:50:31.3152.9 msyii\db\Command::querySELECT "id", "id" AS "key", "address2" AS "name" FROM "a57be577deb434"."tbl_addresses" WHERE ("address2" != '') AND ("address2" IS NOT NULL) AND ("id" IN (1543, 863, 3809, 3996, 3997, 4310, 4388, 4389))
20:50:31.4042.5 msyii\db\Command::querySELECT "implement_record_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("implement_record_id" IN (4057, 1401, 1306, 3499, 2638, 4259, 5223, 5277, 7535)) GROUP BY "implement_record_id"
20:50:31.3812.5 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)) GROUP BY "case_id"
20:50:31.4022.3 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)
20:50:31.3771.9 msyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965))
20:50:31.3991.9 msyii\db\Command::querySELECT "pre_sales_id", sum(amount) as count FROM "a57be577deb434"."tbl_reimbursements" WHERE ("status" IN (1, 2, 3)) AND ("pre_sales_id"=1531) GROUP BY "pre_sales_id"
20:50:31.3961.9 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1000) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)) GROUP BY "case_id"
20:50:31.3651.9 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)
20:50:31.3841.7 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965))
20:50:31.3721.6 msyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965) ORDER BY "assigned_at" DESC
20:50:31.3741.6 msyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965) ORDER BY "assigned_at" DESC
20:50:31.3681.5 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_qnas" WHERE "callback_record" IN (4366, 1270, 1413, 2981, 3990, 4480, 4637, 5677, 5730)
20:50:31.3091.3 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)
20:50:31.3071.3 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)
20:50:31.3791.0 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=FALSE) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)) GROUP BY "case_id"
20:50:31.3861.0 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_case_assignments" WHERE (("engineer_id"=1000) AND ("assignment_status"=1)) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)) ORDER BY "assigned_at" DESC
20:50:31.3611.0 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (100, 293, 767, 1370, 2234, 2979, 3877)
20:50:31.3950.9 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1000) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)) GROUP BY "case_id"
20:50:31.3980.9 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)
20:50:31.3600.8 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id" IN (100, 293, 767, 1370, 2234, 2979, 3877)
20:50:31.0970.7 msyii\db\Command::querySELECT * FROM "global"."vw_user_login" WHERE "access_token"='wXfR6UQn7fW_MTEa9o-7H8Ixg0fJU0Zm'
20:50:31.3760.7 msyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965))
20:50:31.3060.7 msyii\db\Command::querySELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (4161, 3343, 1712, 2895, 2572, 1430, 1053, 965)
20:50:31.3830.7 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965))
20:50:31.3560.6 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_clients" WHERE "id" IN (982, 1276, 57, 90, 1128, 591)
20:50:31.3630.5 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (100, 293, 767, 1370, 2234, 2979, 3877)
20:50:31.0990.5 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_users" WHERE "id"=1000
20:50:31.3710.5 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_questionnaires" WHERE "id" IN (1, 11, 13)
20:50:31.3150.5 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id" IN (90, 1276, 57, 1128, 591, 982)
20:50:31.3630.5 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=11) AND ("id" IN (97, 46, 107, 101, 165, 179, 142, 6, 5, 140, 1, 2, 8, 2100000000, 160, 138, 184, 200, 128, 131, 270, 212, 271, 105, 198, 202, 7, 197, 199, 137, 139, 153, 185, 191, 164, 114, 130, 178, 265, 319, 189, 313, 324, 349, 369, 374, 377, 330, 340, 333, 136)) ORDER BY "sort"
20:50:31.3590.4 msyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (3877, 2979, 767, 293, 100, 2234, 1370)
20:50:31.3640.4 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (97, 46, 107, 101, 165, 179, 142, 6, 5, 140, 1, 2, 8, 2100000000, 160, 138, 184, 200, 128, 131, 270, 212, 271, 105, 198, 202, 7, 197, 199, 137, 139, 153, 185, 191, 164, 114, 130, 178, 265, 319, 189, 313, 324, 349, 369, 374, 377, 330, 340, 333, 136)) ORDER BY "sort"
20:50:31.3680.3 msyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (767, 1370, 2234, 100, 293, 2979)
20:50:31.3140.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "client_class", "logo", "sales_rep" FROM "a57be577deb434"."tbl_clients" WHERE "id" IN (982, 1276, 57, 90, 1128, 591)
20:50:31.3570.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5295, 1005, 5311, 1001)
20:50:31.3120.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1000, 5311, 1013, 5015, 5063)
20:50:31.3080.3 msyii\db\Command::querySELECT "id", "serial_no", "title" AS "name", "brand_id", "type_id", "description" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (232, 233, 234, 240, 230)
20:50:31.3670.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5311, 5063, 5015)
20:50:31.3940.3 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)
20:50:31.3760.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1015, 5296, 1017, 1022, 1016, 5074)
20:50:31.3100.3 msyii\db\Command::querySELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (232, 233, 234, 240, 230)
20:50:31.3130.3 msyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (1000, 5311, 5063, 5015, 1013))
20:50:31.3570.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1015, 5296, 1017, 1022, 1016, 5074)
20:50:31.3580.3 msyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5074, 1022, 5296, 1017, 1016, 1015))
20:50:31.3110.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id" IN (33, 3)
20:50:31.3120.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1001, 1005, 5295, 1006, 1008)
20:50:31.3600.3 msyii\db\Command::querySELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id" IN (1, 2)
20:50:31.4070.3 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (9249, 6680, 6624, 5545, 5385, 5270, 4854, 3764, 2120, 1965)
20:50:31.3130.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (10, 9, 7)
20:50:31.0960.2 msyii\db\Connection::openOpening DB connection: pgsql:host=postgresql.server.local;port=5432;dbname=beta
20:50:31.3110.2 msyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id" IN (1, 2)
20:50:31.3580.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=2