Performance Profiling

Total processing time: 119 ms; Peak memory: 5.603 MB. Show Profiling Timeline

总计60条数据
TimeDurationCategoryInfo
  
12:03:14.82619.0 msyii\db\Command::querySELECT "object_id", count(*) AS comment FROM "a57be577deb434"."tbl_comments" WHERE ("object_type"=18) AND ("object_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)) GROUP BY "object_id"
12:03:14.84516.0 msyii\db\Command::querySELECT "object_id", count(*) AS unread FROM "a57be577deb434"."tbl_unread_comments" WHERE ("object_type"=18) AND (remind_user_id = 1017 AND is_read = false) AND ("object_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)) GROUP BY "object_id"
12:03:14.7999.7 msyii\db\Command::querySELECT COUNT(*) FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1017) OR ("crr"."user_id"=1017) OR ("cccr"."user_id"=1017) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1017))) AND ("c"."last_engineer"='1017') GROUP BY "c"."id" ORDER BY "c"."updated_at" DESC) "c"
12:03:14.8098.4 msyii\db\Command::querySELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id AND ps.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "ir" ON ir.case_id = c.id AND ir.has_following_work = true LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1017) OR ("crr"."user_id"=1017) OR ("cccr"."user_id"=1017) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1017))) AND ("c"."last_engineer"='1017') GROUP BY "c"."id" ORDER BY "c"."updated_at" DESC LIMIT 10
12:03:14.8927.9 msyii\db\Command::querySELECT count(*) as count, sum(case when "sub".case_status=1 then 1 else 0 end) countStatus1, sum(case when "sub".case_status=2 then 1 else 0 end) countStatus2, sum(case when "sub".case_status=3 then 1 else 0 end) countStatus3, sum(case when "sub".case_status=4 then 1 else 0 end) countStatus4, sum(case when "sub".case_status=5 then 1 else 0 end) countStatus5, sum(case when "sub".case_status=6 then 1 else 0 end) countStatus6 FROM (SELECT c.* FROM "a57be577deb434"."tbl_cases" "c" LEFT JOIN "a57be577deb434"."tbl_callback_records" "cb" ON cb.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_clients" "client" ON client.id = c.client_id LEFT JOIN "a57be577deb434"."tbl_projects" "p" ON p.id = c.project_id LEFT JOIN "a57be577deb434"."tbl_task_groups" "tg" ON tg.id = c.task_group_id LEFT JOIN "a57be577deb434"."tbl_implement_records" "i" ON i.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_pre_sales" "ps" ON ps.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_implement_items" "iri" ON i.id = iri.implement_record_id LEFT JOIN "a57be577deb434"."tbl_sales_group_relationships" "sgr" ON sgr.sales_id = c.deduct_points_from LEFT JOIN "a57be577deb434"."tbl_engineer_group_relationships" "egr" ON egr.engineer_id = c.last_engineer LEFT JOIN "a57be577deb434"."tbl_case_remind_dates" "crd" ON crd.case_id = c.id LEFT JOIN "a57be577deb434"."tbl_case_remind_receivers" "crr" ON crr.remind_date_id = crd.id LEFT JOIN "a57be577deb434"."tbl_case_carbon_copy_rels" "cccr" ON cccr.case_id = c.id WHERE (("deduct_points_from" IN (5301, 5209, 5026, 5293, 5309, 5356, 5329, 5299, 5303, 5302, 5332, 5096, 5420, 1001, 5087, 1008, 5230, 5088, 5208, 1003, 5294, 5357, 5076, 5300, 5089, 5311, 5364, 5295, 1013, 5128, 5203, 1004, 5072, 5359, 5412, 5409, 5229, 1005, 5304, 5358, 1006, 5093)) OR ("deduct_points_from" IS NULL) OR ("last_engineer"=1017) OR ("crr"."user_id"=1017) OR ("client"."id" IN (SELECT "client_id" FROM "a57be577deb434"."tbl_user_visit_clients" WHERE "user_id"=1017)) OR ("cccr"."user_id"=1017) OR ("c"."created_by"=1017)) AND ("c"."last_engineer"='1017') GROUP BY "c"."id") "sub"
12:03:14.7912.7 msyii\db\Command::querySELECT * FROM "global"."vw_user_login" WHERE "access_token"='LaARkbjpq8ODkVzzYWTT4va5Qt3CsuSp'
12:03:14.9022.5 msyii\db\Command::queryINSERT INTO "global"."tbl_api_log" ("code", "schema", "user_id", "device_type", "version_code", "url", "request", "response", "php_error", "time") VALUES (200, 'a57be577deb434', 1017, 0, 262, 'v2/case/list', '{"access_token":"LaARkbjpq8ODkVzzYWTT4va5Qt3CsuSp","CaseSearch":{"case_status":"","sales_rep":"","last_engineer":"1017","case_type":""},"device_type":"0","version_code":"262","page":"1","token":"3e065a26db54a88fbcf06d623b0bda88","posttime":"1751601796","pagesize":"10"}', '{"code":200,"data":{"list":[{"id":8268,"client_id":3337,"contact_id":6010,"project_id":3815,"last_engineer":1017,"case_type":1,"case_status":3,"start_at":"2025-07-04 10:00:00","closed_at":"","points":150,"deduct_points_from":5332,"created_by":1000,"created_at":"2025-07-04 11:03:12","updated_at":"2025-07-04 12:03:06","case_no":"PS250704001","description":"\u4fca\u4fca","spent_time":"1 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12:03:14.8821.3 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=25) AND ("object_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987))
12:03:14.8691.3 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_records" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)
12:03:14.8781.3 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987) GROUP BY "case_id"
12:03:14.8891.2 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_implement_records" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)
12:03:14.8761.2 msyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_implement_records" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987))
12:03:14.8841.1 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_attachement_relationships" WHERE ("object_type"=104) AND ("object_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987))
12:03:14.8641.1 msyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (6010, 21, 5969, 2365, 1940, 3988, 5201, 443, 5613)
12:03:14.8731.1 msyii\db\Command::querySELECT "id", "case_id", "engineer_id", "assignment_status", "points", "percent" FROM "a57be577deb434"."tbl_case_assignments" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987) ORDER BY "assigned_at" DESC
12:03:14.8861.1 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_implement_records" WHERE ("created_by"=1017) AND ("case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)) GROUP BY "case_id"
12:03:14.8711.0 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_qnas" WHERE "callback_record" IN (7015, 7020, 7202, 7207, 7210, 7250, 7256, 7265, 7267)
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12:03:14.8190.8 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)
12:03:14.8670.7 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (21, 443, 1940, 2365, 3988, 5201, 5613, 5969, 6010)
12:03:14.8200.7 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_services" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)
12:03:14.8660.6 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_contact_mobiles" WHERE "contact_id" IN (21, 443, 1940, 2365, 3988, 5201, 5613, 5969, 6010)
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12:03:14.8850.5 msyii\db\Command::querySELECT "case_id", count(*) AS count FROM "a57be577deb434"."tbl_pre_sales" WHERE ("created_by"=1017) AND ("case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)) GROUP BY "case_id"
12:03:14.8760.5 msyii\db\Command::querySELECT "id", "case_id", "following_work_content" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("has_following_work"=TRUE) AND ("case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987))
12:03:14.8250.5 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_client_address_rels" WHERE "client_id" IN (2182, 1301, 1181, 497, 3134, 93, 90, 15, 3337)
12:03:14.8870.5 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)
12:03:14.8800.4 msyii\db\Command::querySELECT "id", "case_id" FROM "a57be577deb434"."tbl_pre_sales" WHERE ("is_draft"=TRUE) AND ("case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987))
12:03:14.8680.4 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_term_taxonomy_relationships" WHERE "object_id" IN (21, 443, 1940, 2365, 3988, 5201, 5613, 5969, 6010)
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12:03:14.8240.3 msyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id" IN (5445, 5413, 1000))
12:03:14.8220.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_product_brands" WHERE "id"=33
12:03:14.8910.3 msyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_task_groups" WHERE "id"=196
12:03:14.8650.3 msyii\db\Command::querySELECT "id", "status", "description" FROM "a57be577deb434"."tbl_contact_statuses" WHERE "id"=2
12:03:14.8230.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id" IN (9, 10)
12:03:14.8180.3 msyii\db\Command::querySELECT "id", "id" AS "key", "project_title" AS "name" FROM "a57be577deb434"."tbl_projects" WHERE "id" IN (3815, 3417)
12:03:14.8690.3 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_term_taxonomies" WHERE ("term_id"=12) AND ("id" IN (46, 102, 165, 179, 142, 8, 136, 135, 139, 184, 189, 133, 134, 137, 185, 191, 164, 154, 153, 215, 1, 5, 2, 7, 229, 224, 107, 226, 138, 160, 140, 313, 114, 309, 156, 333, 349, 369)) ORDER BY "sort"
12:03:14.8730.3 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_callback_questionnaires" WHERE "id"=11
12:03:14.8710.3 msyii\db\Command::querySELECT "id", "name", "email", "sex", "department", "job_position", "mobile", "telephone", "telephone_area_code", "telephone_extension_number", "contact_type", "contact_attitude", "client_id", "user_status" FROM "a57be577deb434"."tbl_contacts" WHERE "id" IN (5201, 5613, 443, 3988, 1940, 2365, 5969, 21)
12:03:14.8220.2 msyii\db\Command::querySELECT "id", "id" AS "key", "title" AS "name" FROM "a57be577deb434"."tbl_service_type" WHERE "id" IN (2, 9)
12:03:14.8710.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5413, 5445)
12:03:14.8210.2 msyii\db\Command::querySELECT "id", "serial_no", "title", "brand_id", "type_id", "description", "points", "points_off_time", "points_holiday" FROM "a57be577deb434"."tbl_services" WHERE "id" IN (230, 273)
12:03:14.8230.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5332, 1004, 5295, 5300, 1005)
12:03:14.8630.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (5300, 5295, 1005, 1004, 5332)
12:03:14.8850.2 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_remind_dates" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)
12:03:14.8630.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id"=1017
12:03:14.8230.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name", "sex", "department_id" FROM "a57be577deb434"."tbl_users" WHERE "id" IN (1000, 5445, 5413)
12:03:14.8630.2 msyii\db\Command::querySELECT "id", "user_id", "meta_value" AS "name" FROM "a57be577deb434"."tbl_user_meta" WHERE ("meta_key"='avatar') AND ("user_id"=1017)
12:03:14.8750.2 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_users" WHERE "id"=1017
12:03:14.8910.2 msyii\db\Command::querySELECT * FROM "a57be577deb434"."tbl_case_carbon_copy_rels" WHERE "case_id" IN (8268, 8231, 8243, 8212, 8176, 8179, 8178, 8182, 7981, 7987)
12:03:14.8640.1 msyii\db\Command::querySELECT "id", "id" AS "key", "name" FROM "a57be577deb434"."tbl_departments" WHERE "id"=2